First Hotel Grand

First Hotel Grand Reviews

First Hotel Grand

Jernbanegade 18, Odense, Syddanmark, 5000, DenmarkView Hotel Details
First Hotel Grand
First Hotel GrandFirst Hotel GrandFirst Hotel Grand
Select your travel dates to check room availability
We Price Match
1 night

First Hotel Grand Guest Reviews

4.1/5
Very Good
120 Reviews
Verified reviews
Location4.4
Amenities3.9
Service4.1
Cleanliness4.2
Filter by:
Sort by:
All reviews(120)
Positive reviews(19)
Reviews with photos/video(6)
Delicious breakfast(9)
Great location(6)
Negative reviews(1)
Nyein Nyein
Standard Single Room
Checked in May 2022
Solo travelers
4 Reviews
3.7/5
Posted on May 17, 2022
It is an old hotel. But helpful with the very good breakfast buffet. It is not great but it nice for a night stay. The room with the big window facing the streets outside are nice . But the first one they gave me was so dark and facing courtyard and fire escape stairs . But the young man at the receptionist was extra helpful and gave me a better room without much troubles.
Eryka Liu
Standard Twin Room
Checked in Jun 2022
Couples
3 Reviews
4.2/5
Very Good
Posted on Jul 1, 2022
We stayed in a secluded part of the hotel where we had to take an elevator from reception, walk a long corridor, take another elevator to reach our room. That being said, room and toilet was really clean. No grout on tiled wall. Kudos to the cleaning team. The room did not have air-con, kettle, tea/coffee nor minifridge. Was quite worried about temperature since temperature outside was pretty high. But luckily they have a small fan. Good enough to pull through. Being smack in the center of the city also means that its noisy. So it's give and take for the amazingly convenient location. Hotel also provides us with earplugs at the bedside. Breakfast has big variety. Good quality and fresh.
Sunrises
Executive Double Room
Checked in Aug 2024
Business travelers
13 Reviews
2.2/5
Posted on Aug 14, 2024
The house is in a good location. The bathroom equipment needs to be improved. Bathing is inconvenient. The room is very big.
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. Sunrises, thank you for your valuable comments. We will take note of the bathroom equipment issues you mentioned and work hard to improve them. Hope you have a better experience next time you stay. I wish you all the best. Looking forward to your visit again. Sincerely, First Hotel Grand Odense
mudder
Superior Double Room
Checked in Aug 2024
Family
20 Reviews
3.5/5
Posted on Aug 13, 2024
An old-school boutique hotel with facilities from the last century. The lighting is dim, and they are all powered by incandescent lamps that consume electricity! The track is not smooth, and the curtains are very difficult to pull up and shake around. Shower water volume is average. Not recommended!
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, thank you for sharing your feedback. We are sorry to hear that you were dissatisfied with the style and standards of our hotel. We would like to remind you that almost all our lamps use energy-saving LED bulbs. Thanks again for your feedback. Wish you all the best! Sincerely, First Hotel Grand Odense
Guest User
Smart Double Room
Checked in Jul 2024
Travel with friends
21 Reviews
4.5/5
Great
Posted on Aug 8, 2024
If you stay for one night, there will be no problem with room service. If you stay for more than two nights, you will find problems. There is no cleaning, and even the trash can in the bathroom is not cleaned. However, the hotel is in a good location and the room is relatively large.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable feedback. Please note that the hotel offers room cleaning if you are staying for more than one night - we simply ask you to book the night before and we will of course arrange this for you. We hope you'll give us the opportunity to demonstrate improvements. Looking forward to your next visit. All the best. Sincerely, First Hotel Grand Odense.
Guest User
Standard Queen Room
Checked in Jul 2024
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Jul 22, 2024
It is quite old and although the facilities are well maintained, they are still quite old. Breakfast is rich
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您的寶貴評論。我們將會持續努力提升酒店設施,以確保提供更舒適的住宿體驗。期待您的再次光臨。祝您一切順利!敬上,First Hotel Grand Odense
Guest User
Standard Single Room
Checked in Jun 2024
Business travelers
9 Reviews
4.0/5
Very Good
Posted on Jun 25, 2024
The room is not big, but it is enough for one person to travel on business. The washbasin is a bit small, and there is a shelf on it. It doesn't fit your toilet when you brush your teeth or wash your face, which is a bit anti-human.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您的寶貴意見。我們將考慮您提到的洗臉盆問題,並努力改進以提供更好的入住體驗。期待您下次光臨。祝您一切順利!敬上,First Hotel Grand Odense
SteveChoi
Standard Twin Room
Checked in Mar 2024
Business travelers
55 Reviews
5.0/5
Outstanding
Posted on Mar 14, 2024
The old historical building is very romantic to live in, the breakfast is very rich, and it is surrounded by the Grand Theater, Andersen's former residence, pedestrian streets, and local restaurants!
Original TextTranslated by Google
Guest User
Standard Queen Room
Checked in Aug 2023
Family
36 Reviews
5.0/5
Outstanding
Posted on Aug 4, 2023
酒店位置好 環境好 前台非常友好 早餐豐盛 入住體驗非常棒 Fantastic overall experience here, the building is historical with big windows, which also open completely 👍 Breakfast buffet was absolutely fantastic, lots of options, both sweet and savory, and they even have a make-your-own pancake bar! 😍 (I mean who doesn’t love great breakfast) Top location, almost everything in the city is reachable by foot (central station, museums, parks…) Can definitely recommend 👍
Original TextTranslated by Google
Linqi
Standard Queen Room
Checked in Sep 2023
Travel with friends
78 Reviews
5.0/5
Outstanding
Posted on Oct 1, 2023
Nordic style luxury
Original TextTranslated by Google
Guest User
Superior Double Room
Checked in Apr 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
Convenient location and rich breakfast
Original TextTranslated by Google
Anonymous User
Standard Queen Room
Checked in Jan 2023
Couples
14 Reviews
4.2/5
Very Good
Posted on Feb 2, 2023
Compared with hotels in big cities, it will look rudimentary, without heating and air conditioning. But it should be considered a very good hotel in the local area. The breakfast is very good and has a lot of choices.
Original TextTranslated by Google
Guest User
Standard Queen Room
Checked in Jun 2023
Business travelers
13 Reviews
4.5/5
Great
Posted on Jul 20, 2023
The service attitude is super good, the hotel is very clean, and the breakfast is rich. However, the hotel does not come with free purified water and a kettle. Remember to buy water and bring it to this hotel. The wireless network signal in the room I stayed in is very weak.
Original TextTranslated by Google
Anonymous User
Standard Single Room
Checked in Sep 2023
Business travelers
41 Reviews
4.0/5
Very Good
Posted on Dec 2, 2023
Delicious and rich breakfast
Original TextTranslated by Google
BBZHOU
Standard Queen Room
Checked in May 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on May 21, 2024
Nice room
Original TextTranslated by Google