Hotel Elsereine Osaka

Hotel Elsereine Osaka Reviews

Hotel Elsereine Osaka

1 Chome-5-25 Dojima, Kita Ward, Osaka City, Osaka Prefecture, 530-0003, JapanView Hotel Details
Hotel Elsereine Osaka
Hotel Elsereine OsakaHotel Elsereine OsakaHotel Elsereine Osaka
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Hotel Elsereine Osaka Guest Reviews

4.5/5
Great
88 Reviews
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(88)
Positive reviews(87)
Reviews with photos/video(22)
Clean and tidy(26)
Awesome stay(23)
Great location(23)
Convenient location(17)
Friendly owner(14)
Quiet & comfortable(7)
Easy to get around(7)
Classy environment(6)
Negative reviews(1)
The Backpacker
Standard Twin Room
Checked in okt. 2024
Couples
28 Reviews
4.2/5
Very Good
Posted on 11 okt. 2024
It has a good location. It has convenience store and restaurants nearby. It is around 10-15 minutes walk to the metro or JR station. The room is acceptable.
Response from Property: Thank you very much for having stayed at Hotel Elsereine Osaka.Also We appreciate for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.We are looking forward to your next visit.
Terrytamaa
Standard Double Room
Checked in juni 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on 27 juni 2024
Hotel is in the middle of Osaka business district. Very convenient in terms of food & transport. Room is much more spacious than expected! love it and definitely will come back next time!
Response from Property: Thank you very much for having stayed at Hotel Elsereine Osaka.Also We appreciate for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.We are looking forward to your next visit.
Edmund
Standard Double Room
Checked in okt. 2024
Couples
8 Reviews
4.2/5
Very Good
Posted on 16 okt. 2024
Good location and lobby, nice staff. The room had a few peculiarities and shortcomings for which I cannot recommend this hotel. The room is quite wide, except there a wall between the door and the bed which makes about 30-40 square feet less. So that 236 sf room you were expecting us well under 200 Shampoo and soap are in squeeze pouches. No outlets near the bed. There are outlets on the desk which have spring loaded covers from the sides. These covers may stop larger plugs from plugging in smugly. No outlets near
Response from Property: Thank you very much for having stayed at Hotel Elsereine Osaka.Also We appreciate for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.We are looking forward to your next visit.
Mani
Standard Twin Room with Extra Bed
Checked in maj 2024
Family
1 Reviews
4.5/5
Great
Posted on 12 maj 2024
It was good stayed and enjoyed but not enough space put luggage
Response from Property: Thank you very much for having stayed at Hotel Elsereine Osaka.Also We appreciate for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.We are looking forward to your next visit.
Guest User
Standard Twin Room
Checked in feb. 2024
Business travelers
3 Reviews
3.7/5
Posted on 28 maj 2024
Great Location! Reccomended for a couple
Response from Property: Thank you very much for having stayed at Hotel Elsereine Osaka.Also We appreciate for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with our service.We are looking forward to your next visit.
Guest User
Standard Twin Room with Extra Bed
Checked in okt. 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on 7 okt. 2024
The hotel is located in the Umeda business district in Osaka. There is an elevator directly to the hotel through the subway underground passage, which is very convenient for carrying large luggage. The front desk is very efficient. As soon as we arrived, they took out the prepared information sheet to check the name, and the communication was very smooth. The high-rise room was given, and the surrounding business district has a good view. The room was cleaned every day. The card next to the faucet indicates that you can drink directly. The breakfast is also good. All the staff are enthusiastic and polite. I will book this hotel next time.
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Guest User
Standard Twin Room
Checked in sep. 2024
Other
14 Reviews
4.2/5
Very Good
Posted on 7 okt. 2024
Location: Very convenient, you can see it in ten minutes' walk from Osaka Station, close to nearby shopping malls, close to Nishi-Umeda Station, and there are some food and convenience stores near the hotel. Environment: The overall environment of the hotel looks very good, the first and second floors are decorated magnificently, and the interior decoration of the room is also in European style, which is a common problem of Japanese hotels, and the space is very small. Service: The service attitude is very good, communication is convenient, and luggage storage is also very enthusiastic.
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Xichuangzhudongdongqiang
Standard Twin Room with Extra Bed
Checked in aug. 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on 23 aug. 2024
The hotel is nice, and the room facilities are old-school and elegant. It is very close to JR Osaka Station and Nishi-Umeda Subway Station (the former is about 15 minutes walk, and the latter is about 7 or 8 minutes walk). After exiting the station, if you take the underground passage, Exit C84 can directly reach the hotel.
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Response from Property: Thank you very much for staying at our hotel. Thank you for your high praise for our hotel. We will continue to promote more and better services. Sincerely looking forward to your next visit.
Joycedehuahuashijie
Standard Twin Room with Extra Bed
Checked in aug. 2024
Travel with friends
11 Reviews
5.0/5
Outstanding
Posted on 24 aug. 2024
The location is excellent, but the hotel room is so small that you can't even unfold your suitcase. But there are convenience stores, subway stations, JR stations, and Daimaru department store nearby, so it's convenient for eating and drinking, and it's also close to Centrair.
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Response from Property: Thank you very much for staying at Hotel Elsere Osaka. Thank you for your review of our hotel. Our entire staff will continue to work hard to improve our services so that our customers can feel comfortable. We also hope that you will choose our hotel again when you come to Osaka. We look forward to your next visit.
Guest User
Standard Twin Room
Checked in aug. 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on 11 aug. 2024
The room was not small, with a sofa, a table facing the window, and a large bathroom. It was more comfortable than the one I stayed in Tokyo. Both suitcases could be opened.
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Response from Property: Thank you very much for staying at Hotel Elsere Osaka. Thank you for your review of our hotel. Our entire staff will continue to work hard to improve our services so that our customers can feel comfortable. We also hope that you will choose our hotel again when you come to Osaka. We look forward to your next visit.
Guest User
Standard Twin Room with Extra Bed
Checked in juli 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on 29 juli 2024
The hotel is located in a very high position. Turn left when you go out or take the hotel elevator to the underground floor to enter the underground passage to Nishi-Umeda or Osaka Station. There are many restaurants around. There is a small shop across the street where you can taste tempura. The hotel rooms are small, but they have everything they need. The sanitary conditions are also very good. It is worth recommending!
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Guest User
Corner Twin Room
Checked in juli 2024
Other
1 Reviews
4.7/5
Amazing
Posted on 2 aug. 2024
The room was clean, the window couldn't be opened and it was a bit stuffy, but everything else was good
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Response from Property: Thank you very much for staying at our hotel. Thank you for your high praise for our hotel. We will continue to promote more and better services. Sincerely looking forward to your next visit.
Anonymous User
Standard Twin Room
Checked in juli 2024
Travel with friends
2 Reviews
4.5/5
Great
Posted on 1 aug. 2024
Dear hotel management team: From the moment I arrived at the hotel, I was impressed by the warm atmosphere and service here. The room is spacious and bright, and the layout is very comfortable, making people feel the warmth of home. The hotel's service staff is warm and thoughtful, and their professionalism and dedication can be felt anytime and anywhere. In addition, the environment of the breakfast restaurant is elegant and quiet, which is very suitable for spending a good time with family and friends. The bedding and toiletries are good, with only some minor problems. The hotel does not seem to be equipped with shower gel. I hope it is equipped with shower gel. In addition, the toothpaste tastes salty and may not be suitable for all guests. Finally, I sincerely wish the hotel a prosperous business!
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Response from Property: Thank you for choosing to stay at Hotel Elsere Osaka from among the many accommodation facilities. Thank you very much for taking the time to review our hotel. We will continue to work hard to provide a relaxing and enjoyable living environment for all customers. Our entire staff looks forward to your visit again.
Anonymous User
Standard Twin Room
Checked in maj 2024
Other
8 Reviews
4.6/5
Great
Posted on 14 aug. 2024
The room was very comfortable, clean and tidy. The reception was warm and polite. The price/performance ratio was good.
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YUEN CHING
Standard Twin Room with Extra Bed
Checked in maj 2024
Family
13 Reviews
3.7/5
Posted on 19 maj 2024
There is a sofa bed on the left side of the 3-person room, but the sofa bed is very dusty. Other than that, the hygiene is ok, the water pressure is very good, the staff is polite, and it is okay to go to Umeda via the underground shopping mall. There are many large shopping malls, so it is not bad. satisfy!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Hotel Elsere Osaka from among the many accommodation facilities. Thank you very much for taking the time to review our hotel. We will continue to work hard to provide a relaxing and enjoyable living environment for all customers. If you have any questions in the future, please feel free to contact the person in charge. We will do our best to make your stay comfortable. Our entire staff looks forward to your visit again.