Howard Johnson by Wyndham Phoenix Airport/Downtown Area Reviews

The property was closed down terrible area very unsafe for my wife.

Great place

Nice place, maybe need to get new beds, my back was killing me after shelling there, but otherwise it was great!

the cleaning is terrible, they were also fixing the parking lot and we couldn't find a place to park, they didn't clean the room

I saw homeless people walking around the property. Bad part of town. The day I was there, they were in the middle of repaving the lot. No -parking. The front desk person was very accommodating and gave me a full refund. This is not a safe place to be or park your car...

This property is disgusting. The room smelled terribly of smoke and cigarettes. It is a run down, dirty and smelly place. Linens are cheap and stained. Walls are paper thin and you can hear everything through them between rooms.

$176 a night. It’s a motel. The rooms are disgusting. Beds are cheap and plastic and you can’t sleep. Bathrooms are gross. Broken tiles Witt mildew. Broken outlets. No enough towels. Asking for more towels got a “Maybe” from the clerk. They close the lobby at night. So if you check in late, you have to do so while standing outside, alone, 5 feet from the street in a dangerous neighborhood. The walls are paper thin. You can hear entire conversations of your neighbors at regular speaking volume. The parking lot is busted. There is literally nothing redeeming about this dump. And for all this, tbh charge about $200 a night.

We had a confirmation number. We called from the airport to say the flight was late and we were on our way. They said as long as we got there before the night audit, it would be fine. We got there around 1:30am. Kevin the man on the desk said he had no rooms and had given our room away! He also did NOTHING to help us and cancelled our reservation in front of us. ******* ******. Howard Johnson ******. Wyndham properties who were also contacted for assistance ******. Overall worst experience ever. Never in all years of travelling has a hotel given away a room when it was reserved and confirmed.

dump, seen better days

Looks like the property is more of a trap house, everything looks dirty, the water gets clogged up, toilets have stains all over, mold in the rooms.

Have to request clean towels and linens since they only clean every 3 days! Some sort of bugs in one of the beds. Room stunk

When we checked in they gave us keys for a room that hadn’t been cleaned yet. So they took us to a different room and that room was on the 2nd floor and in multiple spots on the floor it felt like we were going to fall through. The safety lock on the door didn’t work either. Will never stay here again

221-222-223 bathrooms were all dirty, could not tell if sheets in all 3 of our rooms were clean. broken soap dish and tubs would not drain. shower heads are clogged so only part of the jets worked (needless to say we ended up going to truck stop to shower) had keys programed to one of our rooms (223) re done 7 times. night audit said only boss can change batteries that's why they did not work. we traveled 9 hrs to attend the world baseball series and could not find another hotel within a 2.5 hrs radius of phoenix (only 1 night stay). we would of been better sleeping in our car in an alley than in this place. we had to use our traveling blankets to lay down on the beds (checked for bed bugs and found none. THAT WAS THE ONLY GOOD THING ABOUT THIS PLACE. Pool was advertised as open, and it had a chain around gate. i have tried multiple times to call property management to get a refund and oddly enough manger is never in. the outside trash container on the right side of property has a family of mice living inside. they gave me a good scare.

Very bad service