Grand Kata VIP - Kata Beach

Grand Kata VIP - Kata Beach Reviews

Grand Kata VIP - Kata Beach

98 200 Kata Rd, Karon, Muang, ThailandView Hotel Details
Grand Kata VIP - Kata Beach
Grand Kata VIP - Kata BeachGrand Kata VIP - Kata BeachGrand Kata VIP - Kata Beach
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1 night

Grand Kata VIP - Kata Beach Guest Reviews

4/5
Very Good
133 Reviews
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(133)
Positive reviews(122)
Reviews with photos/video(84)
Awesome stay(27)
Friendly host(15)
Loved the beach(14)
Great swimming pool(11)
Close to beach(10)
Convenient for shopping(9)
Tasty food(6)
Average sound insulation(5)
Negative reviews(11)
GaeAe
One Bedroom Grand Deluxe Corner
Checked in Feb 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
Location with good access to downtown Phuket, This hotel provided excellent facilities and services at a reasonable price.
Response from Property: Dear GaeAe, Thank you for choosing our hotel. We are glad to hear that your stay was comfortable and you had a pleasant experience of spending time with us. Thank you for appreciation of our amenities and taking the time to share your impression. We look forward to seeing you again!
JohnnyFreak
One Bedroom Deluxe Plus Room
Checked in Mar 2023
Family
4 Reviews
1.5/5
Posted on Apr 1, 2023
Firstly, it sounds like the receptionist, Suay, wasn't very friendly or accommodating. This can certainly impact one's overall impression of a place. Additionally, it seems like the breakfast was not up to your standards. It can be disappointing to start the day with a meal that doesn't meet your expectations. Furthermore, it sounds like there were other guests staying there who were not behaving respectfully. This can be frustrating and impact one's enjoyment of the overall atmosphere of the place. Finally, it seems like the building itself may not have been in the best condition. This can certainly be concerning and make one feel unsafe. Overall, it's unfortunate that your experience in this place was not a positive one. It's important for businesses to take customer feedback into consideration and strive to improve in areas where they may be falling short.
Response from Property: Dear Guest,Thanks for your review and rating. We use feedback like yours to continually improve our service. We look forward to seeing you again!
Guest User
Two Bedroom Family Room
Checked in Sep 2023
Friends
5 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2023
Good location , walking distance just 10mjn to kata beach , near kata night market , lots of street food and massage .
Response from Property: Dear Guest, Thank you for choosing our hotel. We are glad to hear that your stay was comfortable and you had a pleasant experience of spending your time with us. Thank you for appreciation of the hotel location and taking the time to share your impression. We will be happy to see and serve you again!
Anonymous User
One Bedroom Deluxe Room
Checked in Feb 2023
Couples
5 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2023
When you go outside the hotel everything is on the area, walking street, food, street, market, bars, stores are all in the area. 10-15min walking to the beach, better than patong more cheaper also.
6/12
Response from Property: Dear guest,Thank you for your visit and stay at our hotel. We are very pleased to hear that you are satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve our guest experience. We hope you will give us the opportunity to serve you again in the future.
Tom Dooley matthews
One Bedroom Deluxe Room
Checked in Feb 2023
Friends
9 Reviews
3.5/5
Posted on Feb 28, 2023
Was alright about over priced for value you got I don’t think I would stay again. Sue to price
Response from Property: Dear Guest,Thanks for your review and rating. We use feedback like yours to continually improve our service. We look forward to seeing you again!
Batmunkh
One Bedroom Deluxe Room
Checked in Apr 2023
Booked for others
191 Reviews
1.0/5
Posted on Apr 27, 2023
Since russians comes too much the service is getting so rude unpolite
Response from Property: Dear guest, We are sorry that your expectations were not met. We will take note of your comments. We hope you can rate us in the future.
Guest User
One Bedroom Deluxe With Plunge Pool
Checked in Feb 2023
Couples
2 Reviews
4.7/5
Amazing
Posted on Mar 8, 2023
Brand new hotell rom. Nice and clean. But breakfast wasnt good, but overall i recommend
Response from Property: Dear guest,Thank you for your visit and stay at our hotel. We are very pleased to hear that you are satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve our guest experience. We hope you will give us the opportunity to serve you again in the future.
Pablo C
One Bedroom Deluxe Room
Checked in Jun 2022
Couples
68 Reviews
5.0/5
Outstanding
Posted on Jun 6, 2022
This is a new condo hotel in Phuket, with modern and spacious apartments just like the pictures show. The hotel is 10 minutes walking to Kata beach and Karon beach, and 25 minutes walking to Kata Noi beach.
Response from Property: Dear guest,Thank you for your visit and stay at our hotel. We are very pleased to hear that you are satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve our guest experience. We hope you will give us the opportunity to serve you again in the future.
Svetlana VK
One Bedroom Deluxe Room
Checked in May 2022
Couples
19 Reviews
4.7/5
Amazing
Posted on Jun 2, 2022
We book this hotel for only 2 nights and finally we expend here more than 2 months. The hotel is located in Kata beach, only 10 minutes walking to the beach, and is surrender by several restaurants and convenient stores.
Response from Property: Dear guest,Thank you for your visit and stay at our hotel. We are very pleased to hear that you are satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve our guest experience. We hope you will give us the opportunity to serve you again in the future.
Tulga mn
One Bedroom Deluxe Room
Checked in May 2022
Family
2 Reviews
1.0/5
Posted on Jun 4, 2022
They are very good actors to be being welcomers ! try to count everything in your rooom they ll ask you glass or towel or anything for missing when you check out and they requre to pay for it and if don't , they ll treat you like a police !!! we give you to police ! you can't never come to Thailand ! such like haha WORSTH MANAGER i ever seen here
Response from Property: Dear Guest,Thanks for your review and rating. We use feedback like yours to continually improve our service
Oyuka
One Bedroom Deluxe Room
Checked in May 2022
Couples
5 Reviews
2.0/5
Posted on Aug 16, 2022
Thé worst recieption they have! be ware about your room cleaning and stuff
Response from Property: Dear Guest,Thanks for your review and rating. We use feedback like yours to continually improve our service.
Guest User
One Bedroom Deluxe Room
Checked in Apr 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
The location is very good. There are many restaurants near the beach 711 The environment is comfortable and the swimming pool is clean Very cost-effective Lots of check-in slots, highly recommended The front desk service is very good, great!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing our hotel and a high rating! We are glad to hear that your stay was comfortable and you had a pleasant experience of spending your time with us. Thank you for recognizing the work of our stuff, location and amenities and taking the time to share your impression. We look forward to seeing you again!
Anonymous User
One Bedroom Grand Deluxe With Plunge Pool
Checked in Apr 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is OK, but the bed is a little small. But it's OK. The service is also very good. The children still like it. The small swimming pool is also good. There is also a naughty castle. Although it is small, it is enough for children to play!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing our hotel. We are glad to hear that your stay was comfortable and you had a pleasant experience with us. Thank you for taking the time to share your experience. We look forward to meeting you again!
Viktor
One Bedroom Deluxe Plus Room
Checked in Mar 2024
Family
4 Reviews
4.0/5
Very Good
Posted on Apr 22, 2024
We got a room with a view of the construction site. It's good that we only stayed for three nights. On Sunday the construction site did not work, but on weekdays, strictly from 08:30. Breakfast is good. The staff tries hard and is responsive. The hotel is more or less new, the furniture and other things have not yet been removed.
Original TextTranslated by Google
Response from Property: Dear Victor, Your opinion is important to us as we constantly strive to improve our services and capabilities. We regret that your stay at the hotel coincided with the construction of a neighboring hotel. Thank you for noting the amenities and service. We are always glad to see you again!
Anonymous User
One Bedroom Deluxe Room
Checked in Feb 2024
Friends
4 Reviews
2.7/5
Posted on Apr 6, 2024
Overall, I feel that the room is not worth the price. The room we booked does not have a view of the swimming pool. The environment is average. The most outrageous thing is that there is no socket on the bedside table to charge. Every time I charge, I need to take it to the TV in the living room to charge. The air conditioning in the room is not cooling. I wake up in the middle of the night because of the heat. There are mosquitoes in the room. I will not stay in this hotel again after staying once.
Original TextTranslated by Google
Response from Property: Dear Guest, Your feedback is important to us as we continually strive to improve our services and capabilities. We are sorry that your stay at the hotel has experienced some inconveniences with the heat and mosquitos. We will inform our technicians to check air conditioners in the rooms better, also we have a regular pest control procedure all over the hotel. Unfortunately, mosquitos is the common problem in Thailand. We regret that the hotel did not meet your expectations.Thank you for taking the time to share your experience with us, and we hope we have the opportunity to welcome you back for a more enjoyable experience in the future.