Comfort Suites Plano - Dallas North

Comfort Suites Plano - Dallas North Reviews

Comfort Suites Plano - Dallas North

2301 E President George Bush Hwy, Plano, Texas, 75074View Hotel Details
Comfort Suites Plano - Dallas North
Comfort Suites Plano - Dallas NorthComfort Suites Plano - Dallas NorthComfort Suites Plano - Dallas North
Select your travel dates to check room availability
We Price Match
1 night

Comfort Suites Plano - Dallas North Guest Reviews

3.8/5
Good
75 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
Filter by:
Sort by:
All reviews(75)
Positive reviews(34)
Negative reviews(3)
Guest User
Checked in أكتوبر 2024
Other
4.0/5
Very Good
Posted on 21 أكتوبر 2024
The bed was comfortable and the room was clean. The front desk staff were nice and attentive. It has an indoor pool and hot tub which is a plus for travelers of all seasons. There was no outside loitering and close to many of the attractions that Dallas has to offer.
Ronnie L
Checked in سبتمبر 2024
Couples
5.0/5
Outstanding
Posted on 23 سبتمبر 2024
The accomodations were pristine and spacious. The staff was helpful and courteous. The breakfast was great, especially the biscuits and gravy. The location was an easy in and out plus located close to some fast food restaurants we enjoyed.
Response from Property: Hi 225ronniel, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We appreciate your detailed feedback on our clean rooms, helpful staff and great location, and we hope to welcome you back soon for another enjoyable stay.
Paul D
Checked in سبتمبر 2024
Business travelers
5.0/5
Outstanding
Posted on 2 سبتمبر 2024
This is a decent place to stay in the Richardson / Plano area for a night or two. It's close to Firewheel Mall, shopping, and good restaurants. I have stayed here numerous times, the staff is friendly and the place is clean. The only drawback is it's George Bush Expressway which sometimes gets a little noisy at night. Breakfast in the morning is OK and enough for a good start to the day. The staff is always friendling and greets you coming and going. Beds are comfortable.
Response from Property: Hi pauldV8503AN, Thank you for rating our Comfort Suites Hotel in Plano - Dallas North so highly! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We are delighted to hear that you had an exceptional experience during your stay with us! Hope to welcome you back soon for another wonderful stay. Best regards, Guest Relations Manager
pabizzell
Checked in أغسطس 2024
Couples
5.0/5
Outstanding
Posted on 31 أغسطس 2024
This is a top-notch hotel. The front desk attendee was cheerful, knowledgeable, and took care of the check-in very quickly. Our room was large and the bed and pillows were super-comfortable. We didn’t use the breakfast, but it looked nicely stocked.
Response from Property: Hi pabizzell, Thank you for mentioning our friendly and professional staff! I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to deliver for each and every guest. We're also delighted that you found your bed and pillows comfortable. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Billy P
Checked in أغسطس 2024
Business travelers
5.0/5
Outstanding
Posted on 19 أغسطس 2024
The room was spacious, clean and quiet. The staff were great and welcoming! The area was safe and is adjacent to several very fine restaurants (Texas and Silver Fox) and not far from the City line area of Plano. Would definitely stay here again.
Response from Property: Hi billypS5310VR, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!
DayTrip60921944275
Checked in أغسطس 2024
Family
5.0/5
Outstanding
Posted on 5 أغسطس 2024
Old property but nicely renovated. Rooms are larger than newer property—convenient location with many restaurants nearby. The breakfast variety was good and everything was well stocked all the time. Flooring in the room is combination of tile and carpet.
Response from Property: Hi DayTrip60921944275, Greetings from Comfort Suites Hotel in Plano - Dallas North. Thank you for your kind comments and 5 star rating! It is great to hear how you have loved our breakfast comfortable rooms and our location was ideal for you. It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again. Warmest regards, Guest Relations Manager
Steven B
Checked in يوليو 2024
Solo travelers
5.0/5
Outstanding
Posted on 9 يوليو 2024
The staff are always polite and professional. I had a problem with the AC making a noise and Sarah had it taken care of immediately. The cleaning staff works very hard, and the rooms are very clean. The beds and pillows are very comfortable. I always stay here when I’m in the Dallas area.
Response from Property: Hi C3926YJstevenb, Greetings from Comfort Suites Plano - Dallas North! Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work. What a wonderful review; we truly appreciate you choosing to stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will make sure we pass your kind words along to Sarah , who we know will be delighted to read your comment. We can't wait to give you another five star experience! Best regards, Guest Relations Manager
tigermeat54
Checked in يوليو 2024
Travel with friends
4.0/5
Very Good
Posted on 8 يوليو 2024
Nice facility! Clean rooms! Good location. Check in and check out we’re completed in a timely manner. Sara and Rick at the front desk were very helpful. Breakfast could use some improvements regarding the quality and choice of foods. Stayed multiple nights.
Response from Property: Hi tigermeat54, Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. I will definitely share your generous review with Sara and Rick .On behalf of our entire staff of Comfort Suites Plano - Dallas North, we thank you for your business and we hope to see you again when your travels bring you back to the area! Best regards, Guest Relations Manager
Miguel R
Checked in يونيو 2024
Family
5.0/5
Outstanding
Posted on 29 يونيو 2024
The stay overall was wonderful. We found the best place in the area we needed and they had a reasonable price! The front staff, especially the lady, were kind and helpful. The breakfast was great and the amenities were awesome. Our room was on the first floor with an adjacent door to the room next to us, and surprisingly, we had no issues with loud noises from other guests or anything like that. The room was clean and free of bugs. The only thing to mention was that the room was lacking light sources. Other than the main window, the light you could get from the lamps and ceiling light was quite dim. Great stay, nonetheless!
txfireman1969
Checked in يونيو 2024
Solo travelers
4.0/5
Very Good
Posted on 27 يونيو 2024
Great hotel. Breakfast was typical for hotels but good. Front desk pStat. (Rick and Sarah) were friendly and inviting and thanked me for being a rewards member. Pool looked nice though I never used. Location is right off the interstate with easy access to everything. Only complaint was the hall and room had a musty, Stale smell but overall Great stay.
Response from Property: Hi txfireman1969, Thank you for your compliments to our staff, hospitality and breakfast layout. I am so sorry to hear that you encountered an odor in your room. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel, so we will take your comments to heart as we strive to improve upon the guest experience. It is great to hear of how you enjoyed the value and the convenient location of our hotel! We look forward to your next visit!
Sharon S
Checked in يونيو 2024
Couples
4.0/5
Very Good
Posted on 15 يونيو 2024
Hotel was clean and location was great. Saw a bit of deferred maintenance that needs to be corrected: nail holes in bathroom walls, stained bathroom tile, toilet paper holder kept falling off the wall. But staff was friendly, pool was nice and breakfast was pretty good.
Response from Property: We appreciate your feedback regarding our clean hotel, great location, friendly staff, nice pool, and good breakfast. Rest assured, we will share your comments about maintenance with our team to address these areas. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience.
Steve S
Checked in مايو 2024
Family
5.0/5
Outstanding
Posted on 2 مايو 2024
Sara at the front desk was a 10! Awesome access to the location and excellent parking along with direct access to major highways. Super friendly staff and very responsive to all of our request. Superb views and quiet rooms. Exceptional in all areas.
Response from Property: Dear stevesD2680QD, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to deliver for each and every guest. We will make sure we pass your kind words along to Sara, who we know will be delighted to read your comment. We can't wait to give you another five-star experience at Comfort Suites Hotel in Plano - Dallas North ! Best regards, Guest Relations Manager
Nancy V
Checked in أبريل 2024
Family
5.0/5
Outstanding
Posted on 30 أبريل 2024
Great hotel. Sara at the front desk was pleasant, professional & very helpful. It was clean & comfortable. We stayed 3 nights, would definitely stay there again.
Response from Property: Dear nancyvV8612SS, Thank you for leaving your five star rating of our Comfort Suites Hotel Plano - Dallas North . What a wonderful review; we truly appreciate you choosing to stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will make sure we pass your kind words along to Sara, who we know will be delighted to read your comment. We look forward to serving you again!
Diane M
Checked in أبريل 2024
Family
5.0/5
Outstanding
Posted on 13 أبريل 2024
The staff was very accommodating, they last one of our travelers check in early and they offer 12pm check out. The staff was extremely nice! I would stay there again. They had a full breakfast with eggs, sausage, waffles, fruit, yogurt, juices.
Response from Property: Dear dianemI6142LJ, Your five star review means a lot to us! Thank you for your compliments to our staff, hospitality and breakfast layout. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We work hard to provide the best experience possible and are happy to hear you enjoyed your stay at Comfort Suites Hotel in Plano Dallas North. Looking forward to seeing you again soon! Best regards, Guest Relations Manager
Inspiration565063
Checked in أبريل 2024
Solo travelers
4.0/5
Very Good
Posted on 12 أبريل 2024
I had a nice stay here. I was in a non-smoking room with a king bed. There was a separate seating area with a couch that folds out into a bed. The room was clean and everything was in working order. I stayed one night. The bed was very comfortable. Plenty of restaurants close by and close to Central Expressway (75). The next morning I took the sheets and comforter off the bed and found two stains on the comforter. I left a note on the comforter and received an email thanking me for letting them know. My impression is that the staff and managers care about this hotel.
Response from Property: Dear Inspiration565063, Thank you so much for your kind comments and review regarding your most recent stay at Comfort Suites Plano Hotel in Dallas North. It is great to hear how you have loved our comfortable bed and our location was ideal for you. It is also important to us to hear from you on the comforter issues that you experienced so that they can be quickly addressed. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We look forward to serving you again! Best regards, Guest Relations Manager