Fiesta Americana Puerto Vallarta All Inclusive & Spa Reviews

The staff was great. Very friendly and helpful. The food was not the best. Open dining options are nice. There is an issue of birds flying near the food, walking on the counters and even pecking at some of the breads/pastries.

I would rate the property as very good. Older but maintained well Except for the Pool. Some serious work needs to happen but of course this would mean having to shut it down temporarily which is difficult. As swimming at the beach in the ocean is not advisable, having no water access would be difficult. The hotel is beautiful, the lobby is spectacular the waterfall and height of the palapa is amazing. Food was good to very good depending on items ordered and which restaurant. Fish and shrimp tacos the best, shrimp gnocchi great(Italian ),Asian had some great choices. Mexican was lacking a little on traditional spice and vibrancy! Staff was EXCELLENT. Very kind, welcoming, asking if everything was okay, genuinely interested in talking to you! Our maid was excellent Obdulia 4th floor. Cleaning and upkeep was excellent . Gym was adequate clean good quality machines. Enjoyed the Mexican Fiesta night, food and entertainment very good. They don’t offer a lot for evening entertainment, just different music groups in the lobby bar area. Pleasant but not very interactive or fun. More interactive activities around the pool would be good as well during the day. The beach was clean , expansive, but for someone who loves ocean swimming, both the waves and the undertow were significant. I did wander up the beach aways, and found an area to have a swim in the ocean. Drink service was good as were the drinks. Breakfast was the only buffet style meal, lots of choices. Enjoyed coffee shop!

Rooms were old and awful no fans and air conditioning was terrible sounded like a helicopter. Never again!!!

The food was not good. We tried all the restaurants and the buffet. The service was great. It had a fun, nice feel but it’s getting a little old looking. The pool is perfect and gorgeous. Huge thanks to the entire crew working there. Top notch service but because of the food, we will try another resort.

We have been going to the Fiesta Americana for many years and even though the hotel is older, it is clean, well maintained and the staff is wonderful. Beautiful views from every room.

The food is so good, the help is wonderful. Small resort and so personable. Will definitely stay again.

It was my first time in Mexico very beautiful spot to stay clean am staff ate very friendly an helpful will definitely go back again

Great food, but just remember to make reservations! Low key so very relaxing, just what we needed!

This was an outstanding experience and i would highly recommend this resort for families. The staff made out stay truly special and catered to all our requirements. The resort has many facilities, an excellent vibe and the service is beyond amazing. Special shout out to Amel (manager), Antonio and Ivan in the pool area, Rosalio and Emmanuel in the breakfast area and Monsiuer the kids organiser. The food choices were great, the pool area so well designed and clean, proximity to the beach, variety of activities and most of all , the helpfulness of staff!!! would love to return!!!

Family friendly resort, recently stayed with a 5 year old. Safe, clean, staff was very friendly. Would recommend to others. Music was loud in the evening, would request a room away from the sports bar if this is an issue for you.

Food could be better. Buffet was usually cold or room temperature. Fish-shrimp tacos were great along with the service

Beautiful hotel family orientated the staff there is so polite and very kind the service was amazing!

Employees of this hotel are super genuine, and willing to do what it takes to make your trip special

The property is beautiful and the amenities are nice. The food is delicious and the staff is very accommodating.