Warwick San Francisco Reviews

The hotel is just walking distance to Union Square. The housekeeping service is good and front desk personal is friendly.

The room was poorly lit and what furniture it contained was very well used. The TV looked like a tiny speck on the wall and like furniture was ancient. The hotel took their usual $100 deposit for incidentals and when I checked out told me it could be 10 days before I got it back! That's unacceptable and unwarranted. The bottom line is that I won't stay there ever again. It just wasn't worth it

The hotel is very outdated. The check-in process felt ancient with me signing papers. When I walked in the room, it felt very muggy. The building itself is older in the decor in the room was also outdated. I would not stay here again, found something similar price that was way better. Staff was nice and helpful however

They charge you a hidden fee of $36 per day that they do not disclose to you upon arrival. When you ask them about the charge they tell you very calmly that it is what it is and you should resolve it with your bank or booking agent. The front desk is very unpolite and will hang up the phone even if you are talking. Also, they didn't have hot water in the room I stayed and and didn't give me another room until the next day and still charged me for that day. Very bad service and stealing money from you.

Great Customer Service, Clean/comfortable room and overall great experience. No onsite parking but parked in 24hr garage down the street for cheap. Close walking to union square and August Hall.

Warwicks room service is poor and the hours are inflexible. The food menus are also poor. They need to spruce it up

I had a great stay *except* that the 4 pillows on my bed were all thick and lumpy. I didn't sleep well because of them the first 2 nights. When I mentioned it to my friend, she gave me the one pillow on her bed that wasn't lumpy, and my last 2 nights were more comfortable. Ideally they would offer a choice of hard vs soft and thick vs thin pillows to accommodate various needs. I have stayed at other hotels who do provide options.

I want to thank the Front Desk staff who helped me at all times. Thank you so much!

The hotel was great. But it's in current day San Francisco, so the area is a bit sketchy... not really their fault.

The lobby area was well decorated and check in was seamless for this reservation. The staff at the reception desk were very friendly and helpful. The corner deluxe Queen room was exactly as shown in the photos. The armoire was convenient to hold my clothes, but would have preferred having a working drawer for smalls… mine was broken. The desk was older and scuffed up, but absolutely functional.

The young lady who checked us in was awesome! So helpful efficient and kind.

All was very good, only the Window of the bathroom could is not to close, therefore the bathroom is always cold

I had a great experience, even tho my room was 87° when I walked in! It was quickly fixed and I really enjoyed this hotel. Very boutique feeling

My husband and I celebrated our 26th wedding anniversary at the Warwick Hotel. The building was very Victorian in architecture, the room was unique and stylish with a huge ceiling to floor window. It was clean and cozy. The staff was friendly, helpful and very knowledgeable about San Francisco, this helped us In our daily expeditions. They sent complimentary chocolate and a bottle of champagne to our room on our anniversary, that was amazing. We were there on the US Thanksgiving and a staff left her home to come and check on us because the regular staff had the day off, that’s going beyond her duty, thank you Mary. Special thanks to Rumman first person we met at front desk that welcomed us and made us feel special. Thank you Nestor and Alfredo Our first time to California (San Francisco) was wonderful. Warwick will definitely be our home away from home Ray and Andrea Canada