Vienna International Hotel (Shanghai World Expo Garden)

Vienna International Hotel (Shanghai World Expo Garden) Reviews

Vienna International Hotel (Shanghai World Expo Garden)

No. 3039 Shangnan Road, Pudong New Area, Shanghai, 200126, ChinaView Hotel Details
Vienna International Hotel (Shanghai World Expo Garden)
Vienna International Hotel (Shanghai World Expo Garden)Vienna International Hotel (Shanghai World Expo Garden)Vienna International Hotel (Shanghai World Expo Garden)
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Vienna International Hotel (Shanghai World Expo Garden) Guest Reviews

4.6/5
Very Good
1240 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1240)
Positive reviews(1205)
Reviews with photos/video(90)
Easy to get around(124)
Classy environment(107)
Friendly front desk staff(92)
Delicious breakfast(70)
Close to metro(50)
Convenient parking(49)
Large rooms(43)
Perfect for business trips(12)
Negative reviews(35)
SHAH MD BAHADUR ALAM
Standard Queen Room (No window)
Checked in Apr 2024
Business travelers
1 Reviews
4.5/5
Great
Posted on Apr 27, 2024
Very good Hotel ,Very helpful Hotel Authorities ,Location is Great ,Nearest lot of Shop and KFC ground Floor. I love this Location. Thanks Trip.com
Response from Property: Dear guest: Thank you for your review. We are honored to have a guest like you who not only trusts the Vienna Hotel brand, but also is willing to take out your precious time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more beautiful memories for you! Looking forward to your next stay.
Guest User
Standard Queen Room (No window)
Checked in Jan 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 9, 2024
first of all i am impressed by the interior design of this hotel .the greek style marble pilars are so magnificent the lobby girls so polit with smiles
Response from Property: Dear guest: Thank you for your review. I am very honored to have a guest like you who not only trusts the Vienna Hotel brand, but is also willing to take your precious time to share your stay experience. Whether you are on a business trip or on vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again, and please believe that we will create more beautiful memories for you! We look forward to your next stay.
Guest User
Deluxe Room (2 beds)
Checked in Aug 2023
Family
3 Reviews
1.0/5
Posted on Aug 27, 2023
I never experienced such a filthy hotel in my thirty plus years of traveling around the world. My choice of the word FILTHY is actually a understatement. The hotel lobby is grandiose like a 4-5 star hotel. But, that is delusional, everything else is this hotel is zero star at best. The carpet is so filthy that I could not tell its original color. There is thick dust and garbage under the beds. The windows are soiled, I guess, might not washed for years. Looking outside from the soiled windows, the sky and surrounding buildings are masked The worst part is the front desk service. One young guy, named Wu, treated me with indifference and snobbish attitude, and successfully made me feel like a servant begging to stay in this hotel.
Response from Property: Dear guest, hello. Please accept greetings and sincere apologies from Hotel Vienna for the unpleasant experience you had with us. The hotel management attaches great importance to the problems you raised, and will make active rectifications to ensure that every guest will be provided with more warm and meticulous high-quality services in the future. Thank you again for your valuable comments and sincerely look forward to seeing you, friends and family again
Guest User
Guestroom (Double bed)
Checked in Dec 2023
Friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2023
henhao
Machel marvin
Standard Queen Room (No window)
Checked in Sep 2021
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2021
Has been the best experience at the hotel and I will be always coming for a reservation
Response from Property: Thank you very much for your recognition of the hotel,looking forward to coming again😊
Guest User
Deluxe Single Room
Checked in Oct 2023
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Oct 23, 2023
AAAAA
Guest User
Deluxe Room (2 beds)
Checked in Jun 2023
Family
9 Reviews
5.0/5
Outstanding
Posted on Jun 24, 2023
nice…..
Vincent#
Guestroom (Double bed)
Checked in Feb 2023
Business travelers
4 Reviews
3.0/5
Posted on Mar 27, 2023
just so so
Anonymous User
Standard Queen Room (No window)
Checked in Jul 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jul 10, 2024
We booked a room for Andy Lau's concert. When we booked, it showed no window. After we checked in, we found that there was indeed no window, but there was a terrace. We were very surprised. It only takes three stops on Line 8 to get to Mercedes-Benz Center, which is very convenient. After the show, we chose to ride a bicycle back to the hotel because there were many people. It was not very tiring. It is very convenient to eat around, and there is a KFC downstairs. I will stay here again when I go to Shanghai to watch a concert.
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Response from Property: It is a pleasure to serve you, my dear. Vienna International Hotel can solve all your travel worries. Our hotel is currently undergoing a new renovation and will have more complete supporting facilities and environment. We believe that in the near future we will provide you with better and more convenient services, making you feel at home when you are away from home.
Keersujiao
Deluxe Single Room
Checked in Jun 2024
Business travelers
6 Reviews
4.7/5
Amazing
Posted on Jul 11, 2024
The room is quite big, and I think the breakfast is very rich. The environment is good for this price. I think the electronic equipment such as the TV is a bit old, although I don't use it, and the wifi is not very fast. Everything else is good, and the cleaning is timely.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. We are honored to have a guest like you who not only trusts the Vienna Hotel brand, but also is willing to take out your precious time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more beautiful memories for you! Looking forward to your next stay.
Guest User
Deluxe Room (2 beds)
Checked in Jun 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jul 2, 2024
The room is spacious and clean. It is close to the subway. The front desk service is good, Ms. Wu, there are many types of breakfast, and there is a robot delivery service. It is recommended for travel, and there are many delicious foods around
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Pudongxuezhongqing
Guestroom (Double bed)
Checked in Jun 2024
Friends
17 Reviews
5.0/5
Outstanding
Posted on Jun 27, 2024
The hotel parking lot is large and free with charging stations. The front desk service attitude is very good, and the lobby is bright and spacious. The room is large for the price, clean and tidy, and the bathroom is clean, but the TV is a bit old (it would be perfect if it was 4K). There are many convenience stores and restaurants around. Go to the Expo Park and the Huangpu River to play, turn left at the hotel entrance and you will see the bus stop, which has many direct routes. I will choose this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. We are honored to have a guest like you who not only trusts the Vienna Hotel brand, but also is willing to take out your precious time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more beautiful memories for you! Looking forward to your next stay.
Kime618
Deluxe Room (2 beds)
Checked in May 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
The location is excellent, there are many shops nearby, it is a few hundred meters away from the night snack street, very close to the Expo axis, and also very close to Changli Road. The environment is clean, the food is delivered by robots, and there is its own parking lot, which is convenient for parking.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. We are honored to have a guest like you who not only trusts the Vienna Hotel brand, but also is willing to take out your precious time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more beautiful memories for you! Looking forward to your next stay.
ZhouLingYu
Deluxe Twin Room
Checked in Jun 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2024
Very good service, convenient parking, suitable for business trips.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. We are honored to have a guest like you who not only trusts the Vienna Hotel brand, but also is willing to take out your precious time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more beautiful memories for you! Looking forward to your next stay.
322songxiawentongzi
Deluxe Room (2 beds)
Checked in Apr 2024
Solo travelers
8 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
I checked into the hotel on April 20th and ran the Shanghai Half Marathon. It was my second time in Shanghai. I hadn't been to Shanghai for many years. Shanghai has changed so much that I couldn't recognize it. When I put the marathon number plate in the room, I accidentally put it in the wrong place. Thanks to a brother and a sister at the hotel front desk for their help. I am very grateful to them and will definitely thank them next time I meet them. I hope to run the Shanghai Marathon again.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. We are honored to have a guest like you who not only trusts the Vienna Hotel brand, but also is willing to take out your precious time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more beautiful memories for you! Looking forward to your next stay.