Shenzhen Songpingshan Hotel

Shenzhen Songpingshan Hotel Reviews

Shenzhen Songpingshan Hotel

4F, Jingma Commercial City, No.2 Wanxing Street, Langshan Road, Shenzhen, ChinaView Hotel Details
Shenzhen Songpingshan Hotel
Shenzhen Songpingshan HotelShenzhen Songpingshan HotelShenzhen Songpingshan Hotel
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Shenzhen Songpingshan Hotel Guest Reviews

4.1/5
Very Good
172 Reviews
Verified reviews
Location4.2
Amenities3.9
Service4.2
Cleanliness4.1
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All Reviews(172)
Positive reviews(156)
Reviews with photos/video(29)
Clean and tidy(31)
Awesome rooms(21)
Friendly front desk staff(13)
Great value for money(10)
Classy environment(8)
Delicious breakfast(2)
Negative reviews(16)
Guest User
Fine Single Room
Checked in Mar 2024
Business travelers
9 Reviews
3.2/5
Posted on Mar 8, 2024
Terribly small room with a squat toilet, absolutely disgusting. Noise until late night from all around. Staff was friendly, but that's the only good thing about it. Will never come again.
Response from Property: Thank you very much for your stay and comments! Thank you for your comments. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Yuan Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! I look forward to your visit again!
Guest User
Fine Single Room
Checked in Mar 2023
Business travelers
36 Reviews
4.2/5
Very Good
Posted on Mar 17, 2023
good location by bus 101 226 (Futian~Sekou or reaching some nearby MTR stations) between Xili & Window of the World/OCT/Technologic Park in Nanshan/SZ… services very good of this good & affordable 3* Hotel.
Response from Property: Dear guest, thank you for staying at Songpingshan Hotel and being satisfied with our service. Thank you for your support and love. We will work harder to provide you with better service and look forward to your next visit! Thank you! PS. If you are satisfied with our service, the score should be 5 points. Thank you for your attention!
Md iqbal hossain Sajib
Cozy Double Room (No window)
Checked in Jan 2024
Family
7 Reviews
3.0/5
Posted on Jan 21, 2024
No window room was the worst decision ever also overpriced.
Response from Property: Dear guests: I'm very sorry for not bringing you a satisfactory stay experience, look at your review time is late at night, inevitably a little distressed, we hope that every family member who comes to the store can have a dream, the hotel also has a room with a window, the elegant bed is the outer window, your order also has specific room type information, Xiaoyuan is also happy to help you 24 hours a day, I hope you can understand us, I wish you a happy life!
Guest User
Cozy Double Room (No window)
Checked in Mar 2023
Business travelers
14 Reviews
4.7/5
Amazing
Posted on Mar 25, 2023
Many nice food nearby
Response from Property: Thank you for your detailed comments and sharing. I am sorry that this visit has not fully met your expectations. We will share every valuable suggestion you mentioned to the hotel management, to find out the shortcomings, keep the good aspects, and improve the shortcomings. We always pursue to create a perfect check-in experience for our guests, etc. We believe that you will have a new experience the next time. We sincerely invite you to come again
Ludovic Alain
Fine Single Room
Checked in Mar 2023
Business travelers
17 Reviews
4.0/5
Very Good
Posted on Apr 22, 2023
It’s my second time here. Satisfied again. I will come again. Happy!
Response from Property: Dear guests: Hello! Thank you very much for choosing and sharing your experience. See your comments, sincerely touched. I am very glad that the hotel has brought you a wonderful time for your trip. Your appreciation really gives us a lot of encouragement, but also thank you for your valuable advice, we will do better, committed to providing every guest at home experience ~ welcome to go home to see oh
Guest User
Fine Single Room
Checked in Dec 2023
Business travelers
31 Reviews
3.2/5
Posted on Jan 25, 2024
The room is really small, and the toilet is a squat toilet. I thought this was an advantage at first, but I realized the contrast after I moved in. The water is very small, and I have to press it for five minutes to flush it clean, which makes me sick. The toilet in the room has a bad smell. The only thing worth praising is that the service staff has a good attitude, which is worth praising.
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Response from Property: Dear guests, thank you for visiting Songpingshan Hotel. We are sorry that we did not bring you a perfect stay experience. We will rectify the problems you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Guest User
Fine Single Room
Checked in Apr 2024
Business travelers
4 Reviews
4.3/5
Very Good
Posted on Apr 25, 2024
The room is very small, only one bed can be placed. The customer service is very friendly and there are no mosquitoes in the room.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions! The hotel also has elegant big beds. The room area is relatively large, and the bed is also 1.8 meters * 2 meters, with windows and desks. I failed to leave you a perfect memory this time. I hope to make up for it next time (give me a chance!) We are working hard and look forward to your witness! I wish you all the best!
Youbakuaifuji
Fine Single Room
Checked in Apr 2024
Other
1 Reviews
2.2/5
Posted on Apr 23, 2024
There was a booger on the bedside in the room, it was too disgusting so I didn't take a photo. I didn't know how long it had been there. The aunt didn't even check when she was cleaning. The air outlet was also dirty. The main thing is that the sound insulation is not good and it's very noisy. I want to say that no matter what the price is, hygiene should be done well, right?
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Response from Property: Dear guest: Hello! We are sorry to learn from your message that Songpingshan Hotel left you with a bad impression. Before guests check in, we will check the room, clean the room and change the bed sheets. Each step has a standardized service process. Please feel free to check in. Thank you for your tolerance and understanding. We will continue to provide good service and rooms. I believe that you will have a better stay experience next time. The hotel looks forward to your visit again and wish you a happy life!
Anonymous User
Fine Single Room
Checked in Apr 2024
Solo travelers
1 Reviews
1.2/5
Posted on Apr 5, 2024
The kind that needs to be turned on during the day, but I blame myself for not paying attention. It is very depressing without windows, suitable for emergencies. Otherwise, it is not recommended
Original TextTranslated by Google
Response from Property: Thank you for staying at Songpingshan Hotel and giving us feedback on your stay. We are very sorry that this stay did not meet your expectations. The hotel room type platform has an introduction. If you are not satisfied within half an hour of check-in, you can also give feedback to the front desk. The hotel also has other large bed rooms with windows, which are normally equipped with desks and are relatively comfortable and bright. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us valuable suggestions. We hope that our improvements will welcome you to come again!
Guest User
Fine Single Room
Checked in Sep 2023
Business travelers
38 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2023
The hotel is in a good location, with office areas and residential areas around it, which is very convenient for work and life. The hotel lobby is well decorated, and the front desk staff has a good service attitude and high efficiency.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given Songpingshan Hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Zhendeshinuonuoya
Cozy Double Room (No window)
Checked in May 2024
Couples
3 Reviews
1.6/5
Posted on May 13, 2024
The room is small and the room without windows feels too stuffy
Original TextTranslated by Google
Response from Property: Thank you for staying at Songpingshan Hotel and giving us feedback on your stay. We are very sorry that this stay did not meet your expectations. The hotel room type platform has an introduction. If you are not satisfied within half an hour of check-in, you can also give feedback to the front desk. The hotel also has other large bed rooms with windows, which are normally equipped with desks and are relatively comfortable and bright. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us valuable suggestions. We hope that our improvements will welcome you to come again!
Guest User
Elegant Twin Bed Room
Checked in Dec 2023
Couples
8 Reviews
4.0/5
Very Good
Posted on Jan 3, 2024
I didn't expect to be quite satisfied the second time. It was much better than the first time. The first impression was that it was cleaner than the first time I went there.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! Thank you for your comments. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Yuan Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! I look forward to your visit again!
Liuweixue
Fine Single Room
Checked in Nov 2023
Solo travelers
13 Reviews
1.0/5
Posted on Dec 6, 2023
The environment is extremely bad, the room is full of pungent odors, the wall paint is peeling, and the pillows and sheets are not clean! Bad, bad, bad!
Original TextTranslated by Google
Response from Property: Dear guests: We are very sorry that we did not bring you a satisfactory stay experience. It was already late at night when we saw your review, and we felt a little distressed. We hope that every family member who comes to our store can have a sweet dream. The hotel has windows. The peculiar smell in the room is the smell of disinfectant. The hotel also strictly adheres to the "one guest one change" policy for towels and bedding. After the waiter cleans, the management staff will check it. Only after it is qualified will the guest be allowed to check in. I hope you can understand us and wish you a happy life!
Wuyanmoke
Fine Single Room
Checked in Apr 2023
Other
5 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2023
The room is very good, the price is reasonable, the first floor of the hotel is very high-end and magnificent, with a seating area and dining area inside, and a small balcony outside the first floor, which is very comfortable. The service of the housekeepers and the front desk staff is very timely and thoughtful. There are also self-service washing machines and dryers on the 3rd floor of the hotel, which is very convenient. The corridor facilities inside the hotel are also very exquisite and beautiful. It is the most comfortable hotel I have stayed in among so many hotels and homestays in Shenzhen. The only disadvantage is that the sound insulation is slightly poor, but the advantages in all aspects are enough to cover up this only shortcoming. I hope to continue to maintain it and do better and better!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Yuan Hotel. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Shenzhen easy, pleasant and smooth. We look forward to your visit again to experience the different style of Shenzhen. Wish you all the best
Guest User
Fine Single Room
Checked in Apr 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Apr 10, 2023
Qingqing, Xiaowen, and Ah Hao have good service, are clean and hygienic, highly recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Our hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. We look forward to seeing you again!