The Snooze Hotel @Marine Parade Reviews

No lift access for certain room Overall still acceptable

Friendly and helpful staff.

We have been booking this hotel for numbers of times. I realize this time the room with a cigarette smell when I check in, it didn’t bother me cause I personally feel that the overall service, like prices n front desk services is fine. When I check out the next morning, this front desk new Indian girl name Ashley ( name cannot remember correctly) insists to check the room b4 I go, I’m fine with her decision. She came back after checking and mentioned cigarette smell in the room n wanted to charge me $200 for it. I told her what happened n she don’t seem to listen, she ever confiscated my $50 cash deposit for the room. I am very disappointed with the front desk Indian girl, the way she assumed and talk and uncourteous manner, did ever know what is customer satisfaction, this staff will definitely decrease sales and capacity if attitude maintained which now business is so bad.

Value for money during last grab of the day

Excellent

Not a bad hotel, very interesting area. I recommend it. The room is of course small, but for such money it’s small for Singapore, it’s normal.

No good. Waste money and waste time. Very irritating for this hotel check out time.

設施：古老 衞生：一般 環境：差

Quiet, good sleep. But the hotel sign is not clear.

The front desk gentleman was really sweet and polite. Even at 2am in the morning he was kind.

nice hotel

Friendly staff, very helpful to local info inquiry. Clean room.

Good. Very good. ............................................

Good location, near east coast. Close bar, food court.