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Crystal Palace Boutique Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Sofia
Crystal Palace Boutique Hotel

Experience Crystal Palace Boutique Hotel, a 4-star hotel in Sofia. It holds a rating of 9.1/10 from 43 reviews, combining quality and value, with rates starting at €114.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Doctors' Garden: 0.15 km away

theorem Rooms: 0.03 km away

Saints Cyril and Methodius Park: 0.21 km away

Amenity Highlights

Leisure: Gym, Massage room, Sauna

Pets policy: Pets are not allowed.

Food & Drink: Room service, Restaurant, Bar, Lobby bar

The above hotel prices are based on Trip.com for September 2-September 8.

Crystal Palace Boutique Hotel

No. 7 of 4-Star Select Hotels in Sofia
Sofia Center, Shipka Street 14, Sofia, 1504, Bulgaria
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We Price Match
hotel overview picture
Highlights
Comfy rooms
Buffet breakfasts
Suite
Ideal location
Free gym
+4 more
Amenities
Sauna
Massage room
GymFree
Private parking
Airport pick-up
Luggage storage
Bar
Restaurant
All amenities
Property Description
A stay at Crystal Palace Boutique Hotel places you in the heart of Sofia, steps from Sofia University and Doctors’ Garden. This hotel is 0.5 mi (0.8 km) from Eagles' Bridge and 0.5 mi (0.9 km) from Borisova Gradina Park.
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9.1/10
Great
Cleanliness9.1
Amenities9.1
Location9.2
Service9.1
All 42 reviews
Surroundings
Commercial area: Sofia City Center
(1.5 km)
Attraction: Union of the Bulgarian Artists
(<100m)
Attraction: theorem Rooms
(<100m)
Landmarks: Sofia University St. Kliment Ohridski
(150m)
Attraction: Saints Cyril and Methodius Park
(220m)
Recreation: Doctors' Garden
(150m)
View on map

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room
5

Standard Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Executive Room
8

Executive Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Room Details
Check Availability
Junior Suite
13

Junior Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Deluxe Suite
16

Deluxe Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Executive Room
4

Executive Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Heating
220V power outlet
Towels
Room Details
Check Availability
Hide Room Types

Guest Reviews

9.1
/10
Great
42 verified reviews
  • Cleanliness9.1
  • Amenities9.1
  • Location9.2
  • Service9.1
Average for similar properties in Sofia
Review summary
Powered by AI
Location:The hotel boasts a central location across from a park, within walking distance to downtown Sofia and main attractions like Alexander Cathedral. Guests appreciate its proximity to parks, the University of Sofia, and business venues, making it ideal for both leisure and business travelers.(based on 1 review)
Service Quality:Guests frequently commend the friendly and helpful staff, who provide excellent service throughout the hotel, including in the restaurant and bar. The reception staff is noted for being accommodating and attentive, contributing to a welcoming atmosphere.
Facilities:The hotel provides well-maintained facilities like a parking garage, stable Wi-Fi, and spacious air-conditioned rooms with a water kettle and free beverages. The restaurant is praised for offering enjoyable experiences.
Breakfast:The breakfast is generally praised for its quality and variety, with options like cereals and cakes being highlighted. However, some guests noted that the coffee service could be improved, and the breakfast area can become overwhelmed at peak times.(based on 1 review)
Sabri B.
February 10, 2026
Good location Nice breakfast Coffee might be better
Dennis
May 11, 2026
Our stay was marred by the fact that the hotel had not yet turned on the air conditioning and the temperature in the room, above 80 degrees Fahrenheit, made sleeping almost unbearable. The hotel was booked so we could not change rooms. On our last evening the hotel offered us wine and fruit. Nice gesture but still could not sleep, even with the one door and one window open. This was a beautiful hotel but our stay was terrible ssa result of the heat. This was probably the worst hotel experience I have ever had.
Katarizyna
February 13, 2026
lovely hotel with very friendly staff. great location in a beautiful city
Sarah
October 5, 2025
Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.
Tsvetelina
September 27, 2025
Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff
Robert H
July 16, 2025
Well Located and Welcoming A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Darlene
July 5, 2025
This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.
Deidree
May 16, 2025
Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!
Robert
May 4, 2025
Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.

Services & Amenities

Most popular business facilities
Sauna
Additional charge
Massage room
Gym
Free
Private parking
Additional charge
Airport pick-up
Additional charge
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Taxi booking service
Conference room
Additional charge
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €20.00 Daily. Limited parking spaces Reservation needed.
Private parking
Additional charge
Transportation
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business services
Multi-function room
Multimedia display system
Conference room
Additional charge
Fax/copying service
Additional charge
Front desk services
Luggage storage
Wake-up call
Languages spoken
English
Bulgarian
Food & drink
Bar
Lobby bar
Room service
Public areas
Elevator
No smoking in public areas
Health & wellness
Gym
Free
Massage room
Sauna
Additional charge
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Accessibility
Stair-free main entrance
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:00 Open
AgeFee
Children 17 years old and under
Free
Adult
Buffet:€20.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Бутик Хотел Кристал Палас
  • Opened: 2004
  • Number of Rooms: 63
Phone:+359-29489489
Email:reservations@crystalpalace-sofia.com
A stay at Crystal Palace Boutique Hotel places you in the heart of Sofia, steps from Sofia University and Doctors’ Garden. This hotel is 0.5 mi (0.8 km) from Eagles' Bridge and 0.5 mi (0.9 km) from Borisova Gradina Park.
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall. Guests can get to nearby shops on the shuttle (surcharge).
Grab a bite to eat at Crystal Palace, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

You might be wondering

What are the check-in and check-out times at Crystal Palace Boutique Hotel?

Check-in time at Crystal Palace Boutique Hotel starts at 14:00, and check-out time is by 12:00.

Does Crystal Palace Boutique Hotel have a pool?

No, Crystal Palace Boutique Hotel does not have a pool for guests.

Does Crystal Palace Boutique Hotel allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Crystal Palace Boutique Hotel.

How much does it cost to stay at Crystal Palace Boutique Hotel for my dates?

Room prices at Crystal Palace Boutique Hotel vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to Crystal Palace Boutique Hotel from the nearest airport?

The nearest airport is Sofia Airport, located about 13 mins from hotel by car (9.7 km) away.

What’s the cancellation policy at Crystal Palace Boutique Hotel?

The cancellation policy at Crystal Palace Boutique Hotel depends on your room type and booking terms.

Does Crystal Palace Boutique Hotel offer airport transfers?

Yes, Crystal Palace Boutique Hotel offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
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About This Property

Nearest AirportSofia Airport
Distance to Airport11.11KM
Nearest Train StationSofia Station
Distance to Train Station3.57KM
Nearest Subway StationSU St. Kliment Ohridski
Distance to Subway Station0.54KM
Average Price FromEUR198
Hotel Star Rating4
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