Grand Hotel Vesuvio Reviews

Walls paper thin. Overcharge on wine. Far from town and inconvenient as there are no sidewalks to walk into town. It’s up the mountain on a super busy street. You need to take the shuttle which runs every hour and a half. Good size rooms and bathrooms. Good breakfast. People were nice overall.

This felt like a lovely luxury stay. The location was a little tricky and although there were a couple of issues with the shuttle bus, this did not really impact our stay much. The only thing I would suggest is having more transport options available at the end of the evening as it could get a little stressful knowing if you were going to get on the shuttle or not and taxi's are very over priced for the distance. However, the hotel is amazing, and the staff couldn't do enough. The pool is lovely and there are some nice options for lunch. The bar staff were so friendly and the evening entertainment was excellent with amazing views of the surrounding landscape. Our room was lovely and always kept clean. We did have an issue with ants which was sorted immediately we brought it to the attention of the hotel even though it was late at night. We felt very looked after, and the trips organsied by the hotel worked out really well and worth the price. I would definetly reccomend it and I look forward to staying there again.

I love the hotel, front desk staff was excellent. The view from our balcony was spectacular. I had a problem with the transportation, the bus driver was very rude and passed up several people waiting at the bus stop for return pick up to the hotel. The breakfast buffet was okay.

Hi! I had a great stay on this property. The staff was very helpful and the hotel super nice. They offer transportation for free to the city (which is key!!). I highly recommend this hotel. Our room had a terrace and was really nice. A few things to improve: - The tours offered by the hotel where way far expensive than outside -Breakfast was good, but it could be better. Try to improve the quality of the scrambled eggs

We stayed 5 nights in room 325 of this excellent hotel. The room from the large balcony was absolutely breathtaking. All the staff were very friendly and the Reception staff were particularly helpful with any queries - I booked our Pompeii/Vesuvius trip with them, which was excellent. I requested a kettle and it arrived efficiently! Nothing was too much trouble for them. The hotel courtesy bus to Sorrento is excellent and essential - we walked it once but, in the heat, it is hard work! The pool is lovely and there were always enough sun beds. The pool staff were so kind, helping a disabled guest in and out of the pool with great care. We were “breakfast only” and that was fine. We have had better 4 star hotel breakfasts with eggs/omelettes etc being cooked in front of you - but it was ok. We did a ferry trip to Capri which was good. Be aware that the Sorrento to Positano bus is crazy busy on a Saturday! Think its quite busy most days but we tried on a Saturday. Each half hourly bus holds 50 passengers and when we arrived at the bus station, there was probably 200 people already waiting in the queue in the heat, so we were told we wouldn’t get on a bus for 2 hours!! We decided not to bother and, if we had read this fact anywhere, we would have tried on a weekday instead! We would highly recommend this beautiful hotel and, for sure, all the friendly and helpful staff, - including porters, cleaners and everyone - really make your holiday perfect!

Overall good stay. Easy checkin. Breakfast ok but slightly limited in choices. Lunch menu again ok. Only ate dinner once - buffet dinner - expensive and not great. Rooms good size. superb view from front of hotel over the bay. Bus transport to town often overcrowded and required wait for bus to return for transport to and from the hotel. Service at the hotel excellent. pool area clean and lots of beds/shade when needed.

1. The staff were amazing. We arrived very late,.and the manager immediately called ahead to the restaurant (ballroom with incredible views) to expect us, even though we were past the hours, and were served an amazing meal. Afterwards, though pretty late, he again set us up for shuttles and tours, gave us recommendations for driving to Amalfi and Positano. 2. The food options at breakfast and at dinner were outstanding and the view is amazing. 3. They have an excellent bar on an open water facing terrace with very reasonably priced drinks. You can even sit and sip water, they really don't push you at all - the staff here are super friendly as well, and they have live music most nights from 830-11. 4. Parking is available and free should you choose to drive here. 5. The location is amazing. Close enough to use their free shuttle to be in downtown Sorrento in 10 minutes, far enough to not have constant noise. 6. The rooms are extremely spacious and well appointed.

Beautiful setting, super clean, staff so friendly and helpful. Definitely coming back next year.

Love this place! The pool was amazing and shuttle was used a lot. Perfect spot!

Staff very warm and helpful...restaurant very good and convenient. Arranged excursions from hotel easily..shuttle to downtown Sorrento very convenient and used it a lot. Room was clean and beds comfy....the view of Sorrento is magnificent.

Nice location. Free shuttle from hotel to centre.

Location, size of room, staff, pool... all were great

Good breakfast and views only. Special thanks for the shuttle. Breakfast was above average. Very noisy day and night. Very bad soundproof. If someone going through the hall - you definitely gonna hear that. Pool was cold in the beginning of October. Mattress was too soft. Rooms didn't renovated since 1980'. Special thanks for no smell in the room. Bathroom and shower is too tight.

The hotel and rooms are beautiful. Staff is lovely, service is great. Restaraunt is so so. The food is fine but I would go somewhere. The dining is like a cafeteria, bright, rushed and mediocre. It doesn't match the rest of the experience. The views are Georgeous