Extended Stay America Select Suites - Springfield - South Reviews

I believe it was sound proof - very busy but quiet. Room had full size refrigerator with freeze, Actual small kitchen with electric range and sink. Need to bring your own cookware/utensils. Also a microwave. Would stay there again.

Helpful friendly night staff. Easy parking and access to room. Clean, comfortable room with limited amenities. Easy to control heating/air-conditioner. It appears this area considers "Breakfast" one coffee urn one hot water urn and small muffins and or granola bars, with no tables, chairs, or even counter space to place your items on.

Lance, who checked me in, was excellent. He should be considered a true travel industry professional. The room surprised me with no supplies that one would expect in an long-term property. Not even a plate, fork or anything. One complaint is the towels were thin and tiny. But for my purposes it worked out ok.

This was the worst service I have EVER received at a hotel. Upon arrival, I was told our room and several others, had water damage. During the process to figure out our room, which I prepaid for, the front desk employee, Ambrose, was rude, cursing, refusing to let me speak to management or provide me with their information, and escalated to threatening me and ultimately abandoning the desk and refusing to give us the rooms she originally said she could accommodate us with. The police had to be called so we could initiate a refund. During this process, the hotel has a recording all of it unfolding. It was very dirty in the lobby and we were told they do not offer a full breakfast, which is in the description, only breakfast bars. I would not recommend this property to my worst enemy.

If you like a really firm bed this is your please. I think I would have sleeped better on the chair in the room. Should have been a $60 dollar hotel

The room I stayed in smelled like cheap perfume. I had to open the windows to try to air the room out. When I tried to close the window one of them would not shut. When I was looking for a parking spot I drive around the back of the property, which was not well lit, and witnessed someone in the act of shooting up ***** of some sort. There was no water pressure and the hot water went in and out.

Booked through ********** ($125 on a Wednesday night). Reception had us wait another 20 minutes for our room “so it could get through the system”. No ice machine. Bathrooms used this material with a finish that looks like boogers are smeared all over it. I suspect they use this is so cleaning gets to be less than thorough. Beds were springy. On top of that, I’ve got an additional $103 charge from the hotel itself on my card. Called, no manager on duty to help me out. Stayed in another one of these (total coincidence) the next night and it was also terrible.

It isn't fancy by any means but it did the purpose I needed it for. Staff was exceptional!

I missed the hot breakfasts and gyms the other hotels have. A tiny kitchen was not worth it.

You can hear people talking

i love how quiet and dark it is.

Only stayed for a day but it was nice, quiet and clean! Can’t ask for more!

Good hotel for a good price

Property is very old and needs upgrades. Bathroom fixtures are very old and sad. Had to change rooms once because bathroom sink would not drain due to being old and broken. Room was clean but remind me of an inner city rental.