Kmm Hotel Reviews

A good hotel! Recommended!

not too friendly

It was fine for a place to sleep at and have breakfast. The location was accessible to much of what you would like to see and walk to. I didn’t find the main desk staff all that warm and welcoming.

Staff where friendly. The room was amazing but we paid for it as an upgrade. It's very modern and looks and smell so new. The breakfast was good too. Location is perfect, close to bus line and metro.

Fabulous location and good beds, but…. No hot water for two of the three days we were there. House keeping was hit and miss (no extra TP left, dirty dishes not removed). Breakfast was uneven, but a great view! Reception did not seem overly concerned about the lack of hot water.

Stayed here at the beginning and end of a group tour of Georgia and it was OK but not great. Our room was in building B both times (which I was grateful for after hearing of the dangerous staircase in building A!) the first room we had was on the second floor and had a lovely balcony facing the city which was beautiful at night. Unfortunately there was a music festival on and very loud music went on all night, both nights. Thank goodness for ear plugs! Others in the other building didn't hear it. Breakfast has a nice terrace and had a pretty good selection although the coffee was awful. The second stay we were in the basement and had a little patio - it was much quieter. Location was good. Reception staff were slow and disorganised and insisted on taking and photocopying our passports a second time even after I reminded them they had them already from our stay less than a week before.

I stayed at Hotel KMM (building A) for four nights in September 2023 as part of a tour group visiting various Georgian cities and towns and the Caucasus Mountains. On the last day of our trip, I witnessed a fellow traveler step off the elevator on Floor 3 and immediately plunge down a marble staircase. This was because the flooring front of the elevator did not extend completely across the space where you get off, due to a jut for the stairway. There were no warning signs or markings. Luckily her fall was somewhat cushioned by a large backpack, but she could easily have had more severe injuries or even died. When informed of the accident, the front desk staff acted almost indifferent, saying they would put up a sign, but I have no idea if that has happened. I believe Floor 4 has the same elevator and staircase configuration. I am writing this review as a warning to others planning to stay at this hotel to be careful getting off the elevator on Floors 3 and 4, and in hopes that the management of the hotel will do something to make these two floors safer. It amazes me that there are not safety codes or building inspections to catch this hazard.

The hotel is very neat and clean. The rooms are very spacious. The location is just near to old city center at walking distance. Indian restaurant at few steps distance from hotel. Breakfast arrangement is good.

The shower was not working and when I check out they told me you have damaged key so I told them no it’s not damaged and when she see the key she found it ok and after delaying me more than 15 minutes and I told her I have flight she said oh sorry you are ok to go

First, the good news: the staff in the hotel reception were very pleasant and very helpful Second, the not-so-good news. We arrived at 0400 and were allocated Room 215. We were staying for 3 nights before our tour of Georgia. Room 215 was pokey and we did not fancy staying there for the duration and asked to be moved. Later that day, moved to Room 503, an even smaller room with the added attractions of the hotel's noisy 24 hour AC extractor fans outside the window and a broken shower fitting. Moved to Room 508 which was better than either of the two previous rooms. On return from the tour, we were allocated Room 209 ... much bigger and better than our previous three rooms. And if you like techno music blaring outside until 0500 on a Sunday morning, this is the room for you. There may be some 'good' rooms in this hotel and perhaps we were unlucky, but if you are allocated an unsatisfactory room, the moral seems to be to keep asking to be moved until you get allocated a suitable room. The best thing at breakfast is the honey

My stay at KMM hotel was great! On arrival i was informed by the receptionist, a polite young lady, that my room is upgraded. The room though not huge was great with little balcony and everything you need plus some complimentary water and hot drinks. The room was clean and even though i did not request or leave the towels on the floor they were changed and the water bottles replaced. Breakfast was as everywhere else - normal buffet with enough items to choose. All hotel staff (reception, valet, restaurant, housekeeping) were great and really accommodating.

Beautiful city view from 2 balconies, excellent breakfast, great location- walking distance to restaurants, river etc Would be good to have some space to hang jackets etc in room outside the wardrobe. Also a bit noisy at night due to loud music- did not bother us but some people might not like it. Would recommend staying in the city view room.

Nice and calm place, and close to the old city.

Highly recommend! The staff is absolutely amazing, especially Maryam from the front desk. She was really helpful in every situation, she answered almost every question if she didn't know something she did everything to give us the answer. 😄 She gave us directions for everything. The location was perfect. Breakfast was really fresh and delicious. We had a room with a balcony, with a great view. Thank you all for a great adventure. That's the first hotel that made us feel at home.