Kussharo Prince Hotel Hokkaido

Kussharo Prince Hotel Hokkaido Reviews

Kussharo Prince Hotel Hokkaido

Kussharo Onsen, Teshikaga, JapanView Hotel Details
Kussharo Prince Hotel Hokkaido
Kussharo Prince Hotel HokkaidoKussharo Prince Hotel HokkaidoKussharo Prince Hotel Hokkaido
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Kussharo Prince Hotel Hokkaido Guest Reviews

3.8/5
Good
33 Reviews
Verified reviews
Location3.8
Amenities3.7
Service3.8
Cleanliness3.9
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All Reviews(33)
Positive reviews(28)
Reviews with photos/video(1)
Negative reviews(5)
Khim Fatt Ng
Twin Room With Lake View
Checked in May 2024
Family
5 Reviews
4.2/5
Very Good
Posted on May 28, 2024
This is considered a luxurious hotel. The food is expensive but quite ok. Most facilities are ok but the convenience store is a dissapointment.
Piyanuch
Family Room East Wing Shower Toilet Non Smoking
Checked in Sep 2023
Friends
1 Reviews
4.7/5
Amazing
Posted on Sep 15, 2023
The view from the room is so nice. The onsen room is also quite big. BF is so many choice of varitoes. The only con for me is they dont provide any bottle of water.
Vince 931
Family Quadruple Room
Checked in Jul 2023
Couples
5 Reviews
3.7/5
Posted on Jul 30, 2023
Room is big and have nice view but have no shower cap and bed is a bit worn, too soft.
Candy
Twin Room, Multiple Beds, Smoking
Checked in May 2024
Couples
3 Reviews
4.2/5
Very Good
Posted on May 19, 2024
The environment is first-class, and the view of the lake is refreshing. The room is spacious. Booking on Trip.com is very cost-effective, which is surprising. However, there is no restaurant near the hotel, so you have to drive to a restaurant farther away.
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Guest User
Family Quadruple Room
Checked in Sep 2023
Family
1 Reviews
4.2/5
Very Good
Posted on Sep 27, 2023
The facilities are relatively old, but the hot springs are natural and very comfortable. The attitude of the ********* service staff is not as good as that of the Japanese. I hope it can be improved.
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Guest User
Family Quadruple Room
Checked in May 2023
Family
45 Reviews
3.0/5
Posted on May 21, 2023
The facilities of the hotel itself are not lost, and it feels okay. But compared to the price itself, it is passable. The evening buffet is average, with average variety and quality. In the place where the hot spring bathed, there were stains, which subverted the good impression of Japanese hotels.
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Guest User
East Wing Twin Room B Non Smoking with Shower and Toilet
Checked in Jun 2024
Friends
1 Reviews
2.2/5
Posted on Jun 18, 2024
何もかも残念でなりません。お部屋は禁煙で予約したはずなのに、入室瞬間に煙草の匂い。我慢できるレベルは超えていたので、ルームチェンジ希望。変えてもらった部屋、最初は大丈夫だったけど、やはりだんだん煙草の匂いがしてきました。布に煙草の匂いが染み付いていて、かつて喫煙室だったことは明白。諦めて我慢することにしました。夕食付ではないプランだったため、5500円を支払いビュッフェを頂くことに。うーん??この価格でこのレベル?お子様には受けそうなメニューなのか?サービスのスタッフも限りなく少なく、サービス内容も最悪。修学旅行の団体様と一緒になるというデメリットを差し引いても、リピートは絶対にありません。なんといっても残念なのは温泉です。古い狭い、何のときめきもない昔の大浴場。本当にがっかりでした。今、どちらの施設も厳しい状況ではあることは理解しますが、あまりにも努力が足りない状況を感じてしまう一泊でした。
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Tan Kok
Checked in Sep 2023
Family
4.0/5
Very Good
Posted on Sep 7, 2023
The window view is marvellous and beautiful for those who love nature. The only down side is there were dead bugs stuck on the window exterior and it affected slightly on the viewing experience.
Alexia
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 30, 2023
great view of lake kusharro from the picture window of the twin room. comfortable beds and a big sofa. restful onsen. professional staff. the hotel may be from the era of bubble glass lifts, but it has not lost its shine.
Guest User
Checked in Jun 2023
Family
0 Reviews
4.0/5
Very Good
Posted on Jun 4, 2023
I used the plan that only included breakfast. I arrived a little late, so I wanted to have a light meal, but there was nothing around the hotel, and the restaurant in the hotel was heavy on steak...I was able to choose the right meal, considering the restaurant's opening hours. did not. There were many types of breakfast buffet, and I was very satisfied! We were also able to enjoy the hot springs. It's nice to be able to see Lake Kussharo from your room.
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Guest User
Checked in Aug 2023
Couples
0 Reviews
4.0/5
Very Good
Posted on Aug 11, 2023
This time I didn't run into any other groups, so I was able to enjoy the spacious and comfortable hot springs. The view of Kussharo from the window continues to soothe the soul. However, compared to when I first came here, I feel that the quality of the food has deteriorated considerably. I miss the days when crab legs were plentiful. Also, the cost savings in the name of sustainability are tremendous. There was no longer any bottled water service available, so I bought Prince water from a vending machine for 150 yen per bottle😱
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Guest User
Checked in Aug 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2023
First of all, the dinner and breakfast buffets are extremely delicious, elaborate, and have a wide variety of dishes. Service is also good. Clean. It is difficult to prepare such a large amount of food, and I can feel the enthusiasm of the staff. For dinner, I ordered a steak set rather than a buffet, but they were particular about starting the grilling after ordering, and the meat was of good quality and the steak was delicious. There may be pros and cons to rice, but I later learned that it was a popular dish in Hokkaido, although it seemed a bit dry to me living in the city. The view from the hotel is also good. The front desk is also kind and responsive to the detailed requests of guests. The public bath is not very large, but it is clean and comfortable. The ceiling of the room is high. A map of eastern Hokkaido is displayed inside the room, which is a nice touch. Furthermore, since it is a resort type hotel, there is no bellhop, but they will lend you a cart. It's not suitable for people who feel like the location is "I'm a customer". For people who want to enjoy it themselves. Suitable for families, couples, and various groups. Furthermore, it is located on the shore of Lake Kussharo, and even if you go outside the hotel, the nearest restaurant is a 30-minute drive away. It is practical to use a buffet for meals. In addition, the morning buffet has two types of menus, A and B, so you won't get bored even if you stay for several nights.
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Guest User
Checked in Jun 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jun 21, 2023
I stayed there three times, three years in a row. It was a beautiful hotel and the view from the window was amazing. It was like a painting. The hotel staff at the reception were also very kind.⁠◕⁠‿⁠◕⁠。 From far away However, if I have a chance, I would like to stay again.
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Guest User
Checked in May 2023
Other
0 Reviews
1.0/5
Posted on May 12, 2023
I waited at the front of the restaurant until it opened, and since it was non-reserved seating, I placed my ``dining'' card and secured a seat. When I got my food and went back to my seat, a foreigner from 〇 was already sitting down and eating. When I said, ``I was the one who took it,'' he replied, ``I was there first.'' When I said, ``I was the first one to go in,'' she said, ``A staff member guided me around.'' It's strange that I was shown around even though I had an unreserved seat. In the end, the foreigner said, ``I don't want any trouble,'' and moved to another seat. After finishing my meal in a disgusting mood, I asked the person in charge what had happened, and both the staff member who showed me around and the person in charge told me that they had done nothing wrong. It was a very unfortunate incident, as there was no word of apology for making people feel uncomfortable. Normally, the hotel should have offered an apology. While we were talking, the foreigner came back into the restaurant and started scrounging for food. No one checks at the entrance, and the fact that they're letting such low-level foreigners with no manners out in the open is in itself third-rate.
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Guest User
Checked in Jan 2023
Family
0 Reviews
1.0/5
Posted on Jan 4, 2023
I stayed here on a tour. Our room was on the 6th floor of an 8-story building, so we could see Lake Kussharo clearly, and the view from the room was amazing. There was an indoor bath and an open-air bath, and the sound of the water was just right, not too loud. There were plenty of washing areas and it wasn't particularly crowded. As there were not many restaurants around, we had breakfast and dinner. The food was made with high-quality ingredients and was very delicious, as you would expect from a Prince Hotel. Drinks were also good as there was a drink bar with coffee and soft drinks. Particularly delicious were the beef tendon curry and roast beef. There were also plenty of souvenir shops. The game corner had many games from the early Heisei era, but many were broken and unusable. There was a company in the hotel that offered activities such as a sea of ​​clouds tour and kayaking. A sea of ​​clouds tour departed from the hotel. It took about 20 minutes to get there, and only tour guests could see the sea of ​​clouds from the observation deck.Adults could enjoy hot coffee and children could enjoy hot cocoa. Unfortunately, when I went to bed, there was a bit of noise coming from upstairs. Another problem was that I couldn't use the e-voucher that could be used at Prince Hotels when I checked out, so I had to wait for more than 15 minutes. It was deducted from the amount. The front desk staff seemed to be unable to do so because they were inexperienced. I am very disappointed that I received such a reception when checking out of the hotel. Therefore, I marked it with one ☆. thank you very much.
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