Grand Hôtel d'Orléans

Grand Hôtel d'Orléans Reviews

Grand Hôtel d'Orléans

72 Rue de Bayard, Toulouse, FranceView Hotel Details
Grand Hôtel d'Orléans
Grand Hôtel d'OrléansGrand Hôtel d'OrléansGrand Hôtel d'Orléans
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Grand Hôtel d'Orléans Guest Reviews

3.9/5
Good
71 Reviews
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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Positive reviews(69)
Reviews with photos/video(1)
Negative reviews(2)
등대TV
Classic Double or Twin Room
Checked in Sep 2022
Solo travelers
6 Reviews
3.7/5
Posted on Sep 8, 2022
버스와 기차역 바로 앞으로 툴루즈에 늦게 도착하거나 짐이 부담스러워 멀리 이동이 힘들다면 하루정도는 묵을만 합니다. 내부 시설은 너무 낡고 오래되었지만 커피포트와 에어컨이 있는 점은 괜찮았습니다.
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Guest User
Checked in Mar 2024
Friends
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
Well placed for the train station - and then an easy walk to the beautiful town center. You enter each of the (large) rooms from the open roofed central balcony. The rooms are spacious and well-appointed. Including good air conditioning. The breakfast is worth every centime
Response from Property: Dear Gerald, Thank you for taking the time to leave us this beautiful comment. We are delighted to read that you enjoyed our charming hotel and our excellent breakfast. We look forward to welcoming you soon. L'équipe du Grand Hôtel d'Orleans
Entiia
Checked in May 2024
Friends
3.0/5
Posted on May 7, 2024
The staff was not completely awake. We had there e-bikes and they did not know that there were also baanniers and chargers. Staff was of course kindly and they spok english too. The rooms are nice and comfortable enough. The breakfast was exellent.
Ana
Checked in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 24, 2024
We expected a place close to la gare and walking distance to Capitole. Location was perfect. It is an old building, rooms are small but very clean and functional. We stayed 1 night, so had little need for room. May reconsider or ask ask for larger room if staying several days.
Michael
Checked in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 16, 2023
Very quaint hotel. Staff was exceedingly friendly. The room was a tad small, but served our purpose as well. Location was just across the street from the bus and train station. We plan on returning the next time we’re in Toulouse.
Guest User
Checked in Sep 2023
Couples
0 Reviews
3.0/5
Posted on Sep 16, 2023
The hotel was very old and tired. The carpets were horrible and there was no ventilation in the toilet or bathroom. One morning there was no hot water for showers. It was no way as good as the reviews indicated or the photographs looked. It was clean and close to the railway station and the air conditioning was most welcome but there was no joy in returning to the hotel after a long day.
Response from Property: Dear Jeanne, Thank you for taking the time to leave us your feedback. We are sorry to hear that our services did not live up to your expectations. All our carpets were changed less than 2 years ago. The problem with the water was beyond our control. We still hope to have the pleasure of seeing you again in the near future, so that we can give you a much better impression, Yours sincerely L'équipe du Grand Hôtel d'Orleans
Hilary
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 28, 2023
Great location, good food pleasant staff , near the Railway Station and close enough to city centre. The AC was very welcome in the warm weather. The room was comfortable and there was no problem with noise as other reviewers mentioned !
GERASIMOS
Checked in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 20, 2023
Good location, perfect cleanliness, polite staff and all at a great price! Well done! We definitely recommend.
Guest User
Checked in Jun 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Jun 13, 2023
This hotel is in a great location and only a short distance from the train station and a very easy walk into the old town. The room was large and the bed was comfortable. The shower nozzle was broken and the water just squirted out like a tap which was not ideal. The hotel has a central courtyard which is open all the way to the roof which means your hear everything going on if you leave your window open. The room is air conditioned which you would need in summer. The restaurant across the road had wonderful cassoulet.
Response from Property: Good morning, Thank you for your detailed feedback. We are delighted that you enjoyed your stay in Toulouse. We are informing our room service of the difficulties encountered. We wish you a nice day. Grand Hôtel d'Orléans' team
Amy
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 21, 2024
It was welcoming and clean
Guest User
Checked in Jan 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
The staff were very helpful. The room was very comfortable and the hotel very pleasant. I left an item there and they have been very helpful finding it and assisting with returning to me. The location was very convenient to the main train station .
Response from Property: Timkeba, good afternoon Thank you very much for your review. We hope to see you soon again :) Céline and Brigitte Hugounet
Guest User
Checked in Jan 2023
Solo travelers
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
A great meal in the restaurant adjacent to the hotel called brasserie la Ripaille. They even let me stay at my table after I had finished my meal because I had a late train to catch. It was a very warm day in Toulouse and they even brought me a carafe of icy water without me asking. A warmly recommend this restaurant if you have a train to catch in Toulouse Montabiau.
Response from Property: Good afternoon, It is a pleasure to read you. Thank you very much for your comment, which we have shared with our teams. You are and will always be welcome at the Grand Hôtel Orléans, we look forward to seeing you again soon. Have a beautiful day ! Céline and Brigitte Hugounet
Guest User
Checked in Jan 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jan 12, 2023
The group of three that I was travelling amongst were all impressed by the hotel. Three adults can be an awkward number to book a room for and the hotel provided this for us. I made the booking via *********** but I would not hesitate to contact the hotel in future to make a reservation directly with them from now on. I intend to visit Toulouse again in the future and I would again have no hesitation in establishing availability with the hotel prior to looking at searches via internet sites. The hotel is perfectly situated for use of the main train station, which was why I booked here, it is also in a good main route into Toulouse for pedestrians, nice cafes and bars only a ten minute walk away. Well done to the staff who received us and looked after us perfectly, again well done and keep up the good work as I would definitely recommend this hotel to travellers for a short stay in Toulouse. I have rated this hotel as excellent and five green dots to reflect our requirements for that particular leg of our journey. We visited for a Rugby League match and if any Rugby League supporters are intending on visiting Toulouse then I would like you to champion this family owned and run establishment.
Response from Property: Good afternoon 901seang, A delight ! your comment is just amazing! Thank you for taking the time to share your entire experience with us. We do have rooms that can accommodate 3 people, 4 people if they are adults and children… and yes, do not hesitate to contact us directly for your future stay. Do not hesitate to contact our reception manager Mélissa, who will pay particular attention to your request. We have already forwarded your comment to all of our teams, and we are very happy to have been able to meet all your expectations. We look forward to seeing you again, see you soon! Céline and Brigitte Hugounet
Guest User
Checked in Jan 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Jan 12, 2023
The hotel is very central, right across from the main train station; the city center is within 10-15 minutes walking distance with plenty of restaurants, shops and bars to choose from. The staff is welcoming and attentive. My room on the 3rd floor (European) was pretty quiet and the metal shutter worked at blocking light and sounds.
Response from Property: Good morning Eric V, We thank you very much to have taking time to leave us a review. Thank you for your note, really ! Have a nice day Céline and Brigitte Hugounet
Guest User
Checked in Jan 2023
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on Jan 12, 2023
The hotel is a great place to stay and its located in the center around marengo SNCF where you can easly walk for a minut to take a train to any place in france. The surronging of the hotel is intersting.
Response from Property: Good afternoon Tesfayesusm, Thank you very to taking your time to leave us a review. Also, thank you for your note. We hope to see you soon next time, Céline and Brigitte Hugounet