Extended Stay America Suites - Raleigh - RTP - 4919 Miami Blvd Reviews

Absolutely terrible! Room reaked of smoke, there were ashes on the dresser, floor was disgusting and food splattered all over counter, so much dust and particles in corners and on corners we were afraid to even walk barefoot in the room. Furniture was worn and very old and scratched. Check in the key didn’t work and had to come back. Told front desk two guys in masks and hoodies on first floor trying to get in and she responded not my problem…. Beautiful building on the outside not on the inside.

It’s invested with roaches, had to leave and stay at another hotel

There wasn't much I can say good about this property. When called and ask for early check-in was told yes, but when I got there they tried to charge a fee for each hour early. The room was dirty and so was the bed linen. They removed the bath towels from the room had to get more. I will not stay there again.

I reserved a room with 2 queen beds and received a room with 2 full sized beds. I went to the desk and let them know. I was shown another room that was supposed to have queen beds and they were full sized as well. Desk clerk agreed they looked small. That was it.

Nothing worked, no remote for the tv and the microwave didn’t even work

Very dirty. Cockroaches, moldy shower, pullout bed was stain soaked, had crumbs in it, springs poking through. Recliner broken, screens ripped floors sticky. To-go breakfast only offered packets of grits and a couple of granola bars. Each night the security doors were held open with rock so anyone could walk in. It was the worst hotel we have ever stayed at.

Room was very dated and old. Rust and dust everywhere. Water bugs greeted us at the door. Felt so uncomfortable my wife and I slept in our clothes and left as soon as we woke up! Would never stay here again.

It’s a good location and the lady at the front desk was very nice. My room was not well cleaned at all. I was uncomfortable due to this and as I checked in for 2 nights I didn’t stay the 2nd night for that reason. The toilet wasn’t clean, floors not swept. Popcorn ceiling tile bits were on the floors with basic traffic debris. Bath counter, wall and pix frame had lotion on them. Not hard to see items but obvious. Everywhere and else seemed fine except the room not being cleaned.

I was moved to four different rooms and they were all dirty. The tubs were yellow stained and when I pulled the sheets back they had not been changed. There appeared to be blood stains on the carpet in the last room I was shown and the latch wouldn’t close in one of the options. I felt completely unsafe and the once cheery and energetic receptionist turned cold and snappy once they realized I was not pleased. I did not stay longer than an hour and the property refused to refund me.

The staf is very friendly and try and help you and make sure your stay is excellent and that you feel comfortable.

There was no room service during my entire store. Not sure if it was their policy

Asking $100 deposit on a $70 room and not disclosing that information is ridiculous. Not to mention the $20 Uber ride I took because the hotel was not close to airport at all.

My rental was stolen. They had roaches. The pool wasn't clean for at least a week. No housekeeping. No breakfast

Needs kitchen improvement, electric stove not working properly and cannot cook what I wanted to do