Hotel Café Adler Reviews

Clean and updated room. A big plus was they had a fan in the room which helped us stay cool and sleep well. Breakfast was decent. The only downside was no elevator. The staff were very helpful.

Small family hotel but big family room. I must say 1) the Black Forest cake in the hotel cafe is really good 2) the service is very good. Because we have to catch the train early in the morning and breakfast doesn't start until 8 o'clock, the hotel kindly packed sandwiches, fruits and juice for us. It's great

We arrived after normal check-in and received an email with instructions to get a key card. Had to call to ask about parking, but it was easy and just down the street. Breakfast was good and the location was great for walking to the waterfall. There was a fan in the room, which was a bonus, though it was on a timer that we had to keep re-setting. Overall a nice place to stay.

Lovely big room with historic features and apparently recently renovated. Quiet, even with main road outside. Good breakfast with lots of choice and quirky old character dining room. Hostess seemed unhappy in her work and struggled to be welcoming. Back yard garage parking was useful, albeit with additional fee. Plenty of places to eat newrby, so long as its not ‘ruhrtag’ or rest day (Mon/& Tuesday. Can highly recommend Tresor for dinner.

Cute hotel with nice/newer furnishing. Great location with easy access to restaurants. Wonderful staff. Breakfast was excellent. No ac, but fan provided and we were able to open the windows, downside to open windows is the street noise as our window was over the main road through town. The covered parking for a small fee was nice. No elevator, so be prepared to carry everything up wide stable stairs.

It was wonderful! The room was lovely, the breakfast wonderful! The hotel is ideally located! Had a great experience!

Check in was a problem. No one was at the front desk and the door was locked. We came back an hour later and the door was open but still no one at the front desk. We called the number and were told she would be with us in a few minutes. Almost 10 min later she walked in and wanted to know how we had gotten through the front door. WiFi didn't work. The bed was lumpy and the bedding scratchy The free breakfast provided was good and the Triberg Tourist Card provided a fun afternoon. None of the 4 attractions were worth the entry fee they were charging so we wouldn't have done them without the the Tourist Card. We would definitely NOT stay here again.

Wow! I came here to lodge my disappointment but am astonished to see the same behaviour has been meted out to people since 2019 and nothing has changed. Well, the waiters were quite decent but the lady at the counter probably had the same reason for not to smile or behave professionally to customers. I won't go into details here but will only hope they improve their customer interaction in this day when heritage establishments are struggling hard to maintain their clientele and "good" image. I have noted someone from the establishment kindly reads the reviews here. So, they can contact me for exact date/time in case it is not clear who this person is. I only hope their reputation is not spoiled due to this while their product (the cake, Black Forest cake) was the best we had had during our trip. Best wishes.

Lovely historic property in a quaint small town. No elevator and lots of stairs, but doable.

Excellent hotel, service, and staff. The room was beautiful and cleaned very thoroughly.

Unbelievable!! We visited with extended family and this cafe just spoiled the whole black forest experience for us. The cafe staff refused to look at us when spoken to about the black forest cake, (asked 2 ladies) repeatedly didn't attend when we said we wanted black forest. To the point that both ladies were ready to serve many other who kept coming after us and 7 of us standing there waiting. Can't believe even now that at this age some people can be so openly ill mannered. All of us there felt like the woman were being ****** but would still give some benefit of doubt that probably they were having bad day or don't have good manner and our family was in receiving end. Our 5 year old was very disappointed about nobody serving us cake, won't forget the way you treated us. Hope some sense prevails and you treats others well.

Even though the parking was nearby, it was so nice to be so close to everything in this charming community!

Nice hotel and breakfast in the middle of all the action. Parking is paid to hotel garage 50m away. No lift, no fridge, need to carry your luggage up 2 levels.

Beautifully appointed rooms, all amenities provided, the bathroom was very small so should have a shelf by the hall mirror to hold products when applying cosmetics.