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Hotel Wartmann am Bahnhof Guest Reviews
4.2/5
Very Good
77 Reviews
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Verified reviews
Location4.2
Amenities4.2
Service4.1
Cleanliness4.2
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All Reviews(77)
Positive reviews(73)
Reviews with photos/video(3)
Awesome stay(6)
Negative reviews(4)
Aichitaozidexiaohou
Executive Single Room
Checked in Jul 2023
Business travelers
60 Reviews
4.0/5
Very Good
Posted on Aug 8, 2023
So-so hahaha
Facilities: a bit old
Hygiene: average
Environment: This is an average hotel, not very good
Service: The service is pretty good, it should be OK, right? You say OK?
Original TextTranslated by Google
Didilaoba
Business Double Room
Checked in Jul 2023
Business travelers
7 Reviews
4.0/5
Very Good
Posted on Jul 27, 2023
The hotel is close to the train station and has convenient transportation
There are many restaurants, supermarkets and shopping malls nearby, making shopping very convenient.
The room environment is good and the sanitary conditions are acceptable. You need to help yourself in the morning and evening when the service staff is off work
Original TextTranslated by Google
6/7
Deguoxiaozhen
Business Double Room
Checked in Jul 2023
Friends
8 Reviews
4.7/5
Amazing
Posted on Jul 17, 2023
The hotel is very good in every aspect. Although it is very close to the train station, the windows are very soundproof and not noisy. The breakfast is also delicious. The only drawback is that it is inconvenient to climb in and out of the bathtub when taking a bath. There is also a large gap between the glass covering the bathtub. Every time I take a bath, the toilet seat and floor are covered with water.
Most stay when they are in transit as this is steps from the train, but I stayed 10 days for business and loved it ! Nice breakfast, front desk (Nastasha specifically) very kind, everyone so friendly !!! Triple room is great for 2 for a longer stay or 3 for a shorter stay. Argentina Steakhouse connected and delicious (but $$$).
Stayed last year and again this year … will stay again !!!
Sibu
Checked in Nov 2023
Family
1.0/5
Posted on Nov 3, 2023
First 3 days customer service lady was so nice very helpful but last day customer service was very rude
ursula
Checked in Oct 2023
Couples
2.0/5
Posted on Oct 17, 2023
Our power in the room went out and we called the number provided on the sheet in the room only to hear we dialed the wrong number ,than we called the hotel number ,got the same lady who said she will help - I told her I recognize her voice. She never came instead I had to locate a key to power fuses myself,she said to look in breakfast fast place below coffee machine!
I was able with help from my neighbor to turn on power! The hotel was not prepared for such a situation at all! Nobody on desk at night! Absolutely unacceptable on their part! The lady told me after I said this to her ,but you have power back….1,5 hrs later ! The management there needs to resolve problems faster! And better ..clearly the lady on the phone was not even anywhere near by..and constantly had to check back with management herself…
Paul
Checked in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 1, 2023
Hotel is very near the main station, very convenient. With the windows closed, no noise from trains etc. Friendly an competent receptionist. Good breakfast. Clean and confortable room and bed. Minor ******: in the bathroom the silicone or rubber ***** on the movable part of the shower partition is missing; thus the bathroom floor is flooded if you shower.