LongKing Xiamen Hotel (Gaoqi International Airport) Reviews

Response from Property: Dear guest: Hello, thank you for choosing to stay at Longjing Xiamen Hotel (Gaoqi International Airport Branch). It is a pity that we did not receive a five-point praise this time. We attach great importance to your feedback, have seriously reflected on the possible problems, and will work hard to improve. We will strengthen the maintenance and inspection of room facilities to ensure their normal operation and good condition. At the same time, we will further improve the quality of service, strengthen staff training, and greet every guest with more enthusiastic and thoughtful service. I hope you can give us the opportunity to provide you with better service again, and we will work hard to make you have a more satisfactory experience in your next stay. Thank you again for your evaluation and support, and wish you a happy life!

Response from Property: Dear guest: Hello, thank you for choosing to stay at Longjing Xiamen Hotel (Gaoqi International Airport). Our facilities and services indicate that we provide free airport pick-up and drop-off services from 07:00 to 15:00, once an hour, and you need to contact the hotel 4 hours in advance to make an appointment. Although we are unable to provide airport drop-off services as you expected this time, we will try our best to provide you with better services in other aspects to make up for your inconvenience. During your stay, no matter what problems or needs you encounter, you can directly contact our front desk staff, and we will serve you 24 hours a day. Thank you for your understanding and support, and look forward to seeing you again! I wish you a happy life!

Response from Property: Dear guest, thank you for staying at Longjing Hotel and sharing your stay experience! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. Guests who encounter relevant problems during their stay can report it to the front desk in a timely manner. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your stay. Come again!