Hotel near Bella Vista,Panama City22.7% of visitors choose this area
AAnonymous User2025.01.31
(-)
internet connection can get slow but still bearable.
You can't open the windows in the room.
(+)
polite and helpful staff.
walking distance from the next (Via Argentina) metro station.
Hotel near Bella Vista,Panama City22.7% of visitors choose this area
JJingjingbibi2024.07.12
The hotel service is very friendly, the sanitation is very clean, and the location is very good. It is in the city. It is very convenient to travel. It is close to everywhere. The old brand is more trustworthy and the price/performance ratio is good.
Hotel near Bella Vista,Panama City22.7% of visitors choose this area
CCheah Kooi Guan2025.07.11
We stayed a total of 4 nights at this hotel. There are many restaurants offering a wide variety of foods and beverage. There are also many mini markets nearby. The metro station is, however, about 15 minutes walking.
Because we were worried about being blocked on the 20th, we had to leave the hotel early (5 am), and the two people didn't eat breakfast. Can we refund some money? Two people have a breakfast and check out early.
Tolles Hotel, mit Golfspielmöglichkeit. Zimmer sehr feucht, aber sehr neu und guter Zustand. Gutes Frühstück, leider oder toaster. Türen sind der Horror diese zu schliessen. Mitten im Grünen
Facilities: Good
Hygiene: Excellent
Environment: Clean
Service: Very good
A must-have for business trips, and it is very close to the exhibition hall! Very good👍
It is indeed a good choice for business trips to Panama
And the platform service is also excellent!
Very friendly staff. Most don’t speak English. There was absolutely nothing for me to eat at the complimentary breakfast due to dietary needs. I’ve never had that before. The rooms were not updated since the Vietnam War. The floors in the room were greasy. The toilet didn’t have enough power to get everything down. Other than that it was wonderful! Did I mention the friendly staff?
Hotel near Bella Vista,Panama City22.7% of visitors choose this area
GGuest User2025.05.12
The hotel staff was fantastic. Especially the housekeeping ladies were very skilled, courteous, and punctual.
However, a major downside of this hotel concerns the showers in the rooms, which should be a basic and essential service in a four-star hotel.
The water quality is very poor, and the shower water flow is extremely low and inconsistent, with no way to adjust the temperature properly.
Not to mention the smell of the water, which clearly indicates that the plumbing system needs a complete overhaul as soon as possible.
Very Good
47 reviews
8.4/10
Price from
IDR 1,474,140
per nignt
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8.7/10
Very Good
SStubbornTravelI was surprised to see this quality in a Crowne Plaza hotel. There was nothing totally terrible, but I would definitely not stay here again.
The detailed version:
Airport shuttle: If you are an airport hotel advertising a free hotel shuttle, I think you should assume a good proportion of people staying there expect it to be easy to get to and from the airport. However it is near impossible to get information about it until you are at the hotel. I emailed twice the week before arriving (no reply) and called them over ten times over two different days to try get information (no answer). Finally the day of flying someone answers and just says that you go outside of the terminal and a shuttle will be there. There are no signs, no timetable, nothing. I called again once we actually got to Panama and was told it comes at 25 past the hour from door 17. I was lucky that my partner saw it by chance on the other side of the street at door 14. At the hotel, there is a printed timetable. Why not put this on the website or share it in the confirmation message?? Or at least tell people when they call? Once there, it was no problem taking it back to the airport, there's a timetable by reception. It runs around once every hour.
Gym: was very good for a hotel, not amazing but it was clean and with a varied selection of machines, mats, medicine balls, resistance bands and weights. I was impressed.
Breakfast: nothing to write home about but a lot of variety: scrambled eggs, cereals, sausages, cheeses, rice, empanadas, breads etc. But a lot of stuff was missing signs. The 'corn empanadas' were full of beef, which seems misleading.
Restaurant: didn't use it because the selection is very limited if you're a vegetarian (I think there was one vegetarian dish). It also seemed quite expensive, I guess that's normal for a restaurant hotel, but the quality didn't look to match.
Room: large and spacious with a comfortable bed, coffee machine and TV. But there was a very weird smell, it was damp and the Aircon looked like it was from the 70s (and sounded that way too).
Bathroom: again OK. The shampoos/conditioners etc seem to be the wrong size for the set brackets on the wall, which makes them very uncomfortable to use, as you can only press down around .5 cm.
We didn't use the pool so can't comment. As I said nothing really terrible but a frustrating experience and a surprise this is within the Crowne Plaza brand. I will personally not stay again.
LLois CowartIt started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
MMayur JadhavBig pool… small rooms.. big gym.. good breakfast.. will definitely come and stay here again.. location is good and just opposite to big liquor store if you are fond of alcohol & wine..
LLady Kwenadi⭐️⭐️⭐️⭐️⭐️
A wonderful experience in the Heart of Casco Viejo!
Art Casco is hands-down one of the most stylish and comfortable boutique hotels I’ve ever stayed in. The location is unbeatable—right in the heart of Casco Viejo, with historic charm all around and just steps from the waterfront, restaurants, and beautiful architecture.
From the moment I arrived, the staff were absolutely amazing—so warm, attentive, and genuinely helpful. There was a bit of confusion about my second day of booking, even though I had paid online. But they handled it with patience and professionalism. Please make sure this hotel gets their money—they truly deserve it.
The rooms are artistically designed, clean, and full of character. Every detail—from the artwork to the furniture—felt curated with care. The air conditioning worked perfectly, the bed was super comfortable, and the bathroom had great water pressure (a big deal in Panama!).
The entire property felt like a peaceful, artistic escape from the buzz of the city. If you’re looking for a boutique stay that blends art, comfort, and outstanding service, Art Casco is the perfect choice. I’ll definitely be returning!
GGuest UserRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
GGuest UserVery friendly staff. Most don’t speak English. There was absolutely nothing for me to eat at the complimentary breakfast due to dietary needs. I’ve never had that before. The rooms were not updated since the Vietnam War. The floors in the room were greasy. The toilet didn’t have enough power to get everything down. Other than that it was wonderful! Did I mention the friendly staff?
GGuest UserThis hotel was so beautiful, and very comfortable. They say the area is not safe to walk at night, but I didn't find it inconvenient.
I really liked my stay and would love to come back
GGuest UserAt first when we arrived for check in ,they couldn't find our reservation, we had to wait for the receptionist to get on to the manager and sort out the issue , while we waitied we got complementary breakfast ,which was not included in our reservation, this i was very pleased with .. After breakfast we got our room and i must say very clean , spacious n comfortable room .. The staff was so nice and friendly, especially the girl worker .. will definitely recommend..
AAnonymous User(-)
internet connection can get slow but still bearable.
You can't open the windows in the room.
(+)
polite and helpful staff.
walking distance from the next (Via Argentina) metro station.
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