Palace Hotel Tokyo
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Palace Hotel Tokyo

Experience Palace Hotel Tokyo, a 5-star hotel in Tokyo. It holds a rating of 9.8/10 from 292 reviews, combining quality and value, with rates starting at €677.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Kokyo Gaien National Garden: 0.55 km away

Imperial Palace East National Gardens: 0.45 km away

Marunouchi Tokyo Station Square: 0.5 km away

Amenity Highlights

Leisure: Eco tours, Hair and beauty salon, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Asian,Continental,Western,Asian,Continental,Western,Asian,Continental

Food & Drink: Room service, Restaurant, Convenience store/kiosk, Bar

Palace Hotel Tokyo

No. 5 of Luxury Hotels in Tokyo
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Highlights
Ideal location
Comfy rooms
Great views
Sparkling clean
Delicious breakfast
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Amenities
All amenities
Property Description
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Excellent location.
Surroundings
Metro: Otemachi
(490m)
Metro: Nijūbashimae
(530m)
Airport: Haneda Airport
(22.3 km)
Train: Tokyo Station
(730m)
Train: Yūrakuchō Station
(1.4 km)
Landmarks: Imperial Palace East National Gardens
(450m)
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4

Grand Deluxe Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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11

Club Deluxe King Room

1 King bed
45m² | Floor: 18-23
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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4

Deluxe Twin Room with Balcony

2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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4

Club Deluxe Twin Room with Balcony

2 Single bed
45m² | Floor: 20-23
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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6

Club Grand Deluxe Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Daily housekeeping
Bath towels
Room Details
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8

Terrace Suite

1 King bed
120m² | Floor: 20
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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3

Premier Suite King

1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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5

Deluxe Room with Balcony

1 King bed or 2 Single bed
45m² | Floor: 8-17
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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3

Premier Suite Twin

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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3

Park Suite

2 Single bed
120m² | Floor: 21
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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9

Garden Suite

1 King bed
75m² | Floor: 22
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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3

Chiyoda Suite

2 Single bed
80m² | Floor: 23
Has window
Non-smoking
Air conditioning
Bathtub
Daily housekeeping
Bath towels
Room Details
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8

Deluxe King Room with Balcony

1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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14

Executive Suite

1 King bed
75m² | Floor: 16-23
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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3

Palace Suite

2 Single bed
210-250m² | Floor: 18
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
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13

Club Grand Deluxe King Room with Balcony

1 King bed
55m² | Floor: 16-17
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
9

Grand Deluxe King Room with Balcony

1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
Check Availability
5

Deluxe King Room

1 King bed
45m² | Floor: 8-18
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
Check Availability
11

Club Deluxe King Room with Balcony

1 King bed
45m² | Floor: 20-23
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Daily housekeeping
Room Details
Check Availability
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99% of guests gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 years.
Average for similar properties in Tokyo
Most Mentioned
Review summary
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Location: The hotel is situated in a prime location near the Imperial Palace, providing stunning views and convenient access to Tokyo's business districts and tourist attractions. It's within walking distance to Tokyo Station and Marunouchi, making shopping and travel easy.(based on 74 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 19, 2026
My stay at Palace Hotel Tokyo was pure magic. It’s the perfect harmony of Imperial Palace serenity and world-class Japanese hospitality. From the meticulous room design to the heartfelt service, I felt truly at home. Having breakfast on the terrace was a dream—an absolute masterpiece of luxury in the heart of Tokyo! 🥂✨"
g‍u‍q‍i‍a‍n‍y‍a
January 6, 2026
Let's start with the positives: The location and facilities are excellent, the room is spacious, and I even had a view of the Imperial Palace from my window. Although it was partially obstructed, considering I booked a basic room, it was more than acceptable. Upon arrival, the staff immediately helped with my luggage and inquired about my name, which was very thoughtful. Turndown service and replenishment of amenities in the evening were prompt. All staff members throughout the hotel were professional and responsive. Now for the negatives: I wouldn't call it discrimination, but it's clear the hotel primarily caters to and prioritizes Western guests (there were many Westerners staying there). They even offer gluten-free bread at breakfast. I was assigned a room on the lowest floor, the 8th floor, and I didn't see any Western guests on my floor. When using the elevators, they were always going to floors 10 and above. Additionally, a cart with spare amenities was constantly parked right outside my room door, which was quite an eyesore every time I opened it. I brought this up during check-out, but I doubt they'll take it seriously.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 26, 2026
Excellent location.
Original TextTranslation provided by Google
O‍b‍_‍C‍.‍d‍i‍a‍n‍a‍H
October 7, 2025
Great location, just one street away from the heart of Japan. The Japanese service was impeccable, as expected. Every room came with a nice amenity kit. My only suggestion for improvement would be to integrate Alipay and WeChat Pay into the payment system to make it more convenient for Chinese tourists.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 4, 2025
The room came with a large balcony, perfect for getting some fresh air during the day. It overlooked the grassy square outside the palace, and the view was exactly as pictured. The room itself was spacious and comfortable, and the staff were very professional. The breakfast, with its Japanese-style set menu, made for a fantastic experience!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 24, 2026
Lovely hotel with top notch service. Staff were all very friendly and accommodating. Selection of Japanese food at the breakfast buffet could be better. We would stay in the hotel again.
T‍h‍e‍a‍e‍y‍ ‍T
February 26, 2026
nice place to visit and hospitallity service mind.Good location
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2025
The environment is absolutely stunning, no complaints there. However, the service was very mediocre, and I actually felt a bit discriminated against. They initially put me in a room at the very end of the hall, even though there were clearly other rooms available (I complained and they eventually moved me). For breakfast, they seated me away from the windows, while all the tables with a view were given to white guests. My English isn't great, and signing up for the membership took forever; they kept getting my email wrong multiple times. Maybe I'm biased, but compared to the service at Andaz, this was a significant letdown.
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Services & Amenities

Esterre by Alain Ducasse
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:00, 18:00-22:00
中国饭店 琥珀宫
Cuisine: Chinese
Business hours: [Mon - Sun] 11:30-15:30, 17:30-22:00

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property by email/phone.At the same time, please provide proof of identification

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
CuisineWestern, Asian, Continental
StyleBuffet
Opening hours [Sat - Sun] 06:00-11:00 Open [Mon - Fri] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
JPY 4,140 (approx. €22.62) per person
Children 13–17 years old
JPY 6,900 (approx. €37.70) per person
Adult
Buffet:JPY 6,900 (approx. €37.70) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2012
  • Number of Rooms: 284
Phone:+81-3-32115211
Email:reservations@palacehotel.jp
With a stay at Palace Hotel Tokyo, you'll be centrally located in Tokyo, steps from Imperial Palace East Gardens and within a 5-minute walk of Wadakura Fountain Park. This 5-star hotel is 0.4 mi (0.7 km) from Museum of the Imperial Collections and 0.5 mi (0.8 km) from Marunouchi Building.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 284 guestrooms featuring refrigerators and LCD televisions. Wired and wireless Internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

You might be wondering

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in time at Palace Hotel Tokyo starts at 15:00, and check-out time is by 12:00.

Does Palace Hotel Tokyo have a pool?

Yes, Palace Hotel Tokyo has a swimming pool for guests.

Are pets allowed at Palace Hotel Tokyo?

No, pets are not allowed at Palace Hotel Tokyo.

Does Palace Hotel Tokyo serve breakfast?

Yes, Palace Hotel Tokyo serves breakfast for guests. Breakfast options include Western, Asian, Continental style.

How much does it cost to stay at Palace Hotel Tokyo?

Room prices at Palace Hotel Tokyo vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Palace Hotel Tokyo from the nearest airport?

The nearest airport is Haneda Airport, located about 26 mins from hotel by car (22.3 km) away.

What’s the cancellation policy at Palace Hotel Tokyo?

The cancellation policy at Palace Hotel Tokyo depends on your room type and booking terms.

Does Palace Hotel Tokyo offer airport transfers?

No, Palace Hotel Tokyo does not provide airport transfers for guests.

About This Property

Nearest AirportHaneda Airport
Distance to Airport23.67KM
Nearest Train StationTokyo Station
Distance to Train Station0.73KM
Nearest Subway StationOtemachi
Distance to Subway Station0.49KM
Average Price FromEUR2095
Hotel Star Rating5