Guest User
January 18, 2026
I came to Hangzhou for a concert and chose the InterContinental based on its proximity to Hangzhou East Railway Station, Olympic Sports Center, and West Lake. It turned out to be the right choice; the hotel's location is indeed very convenient. The hotel is directly accessible from Exit N2 of Citizen Center Station on Metro Line 4 and Line 7.
The hotel lobby is very unique, with beautiful lantern decorations, creating a festive New Year atmosphere.
The service is also outstanding. Staff members politely greet guests and proactively help with the elevator. When we arrived for check-in, someone immediately came over to assist us, which was a thoughtful detail that made a great impression. The breakfast is abundant, and the restaurant service is also excellent. The top-floor gym offers a great view of the river.
The hotel is 15 years old, so it's a bit classic. The room even has an old stereo, which is a bit nostalgic (next time I might bring a CD to listen to). The room is spacious and well-maintained.
Overall, I'm very satisfied and would choose the InterContinental again on my next visit to Hangzhou.
Original TextTranslation provided by Google