Kimpton HOTEL MONACO PHILADELPHIA by IHG

Very nice hotel in the heart of Philiadelpia.Very convenient to walk around the city. Room was with original design and the staff very helpful.

Stay was nice. Hotel charged me for stay even though Trip.Com also charged me. Weird.

Name a surface at this hotel and you may find it is FILTHY. From the check-in desk to each & every rug, to the walls and baseboard to the interior/exterior of the elevators to the guest rooms to the couches in the reception area. They claim they are starting a major renovation. That does not excuse ROUTINE MAINTENANCE and CLEANING.

I've had enjoyable stays here in the past, up until this stay. Basically, practically every component of the property was filthy. The floors, counters, walls, baseboards and particularly the rugs --- not only had they not been professionally cleaned, they weren't even vacuumed. The velvet couch had a variety of hair & lint. The chairs were stained and worn. Tavern experience: martinis were microscopic (and pricey). Chia breakfast bowl featured an unripe pear and overall, was not very good. When I mentioned the gross lack of cleanliness throughout the facility, the manager launched into their renovations that they are launching. I said that clearly did not discount the obvious lack of routine maintenance. On a positive note, some of the employees were pleasant.

Excellent stay. Quite, comfortable. Worth the price. The area is great. Would stay here anytime.