IntercityHotel Dongguan Songshan Lake

The room was spacious and the environment was beautiful. Front desk staff Xiao Wang provided excellent service. I choose this hotel every time I visit and highly recommend it.

1. The service is excellent, making this a great option for families with children. They offer laundry and drying services, which is a lifesaver after bathing two kids at night and still having to do self-service laundry. You just leave your clothes at the door, tell the housekeeper, and the next day, your clean, dry clothes will magically reappear at your door, just like a fairy tale! 2. The breakfast is affordable and offers a good variety: a hot noodle station, cereals, coffee, fruits, desserts, and cold dishes like cheese, toast, and ham. It satisfies both health-conscious and carb-loving diners. 3. Just a few steps away is the Giant bicycle rental center, perfect for cycling around the lake. They have electric and pedal bikes, including options for families and mountain biking. 4. There are no major drawbacks; the minor issues don't detract from the overall quality. It would be even better if the WiFi connected directly without needing a password. The front desk and housekeeper service are excellent, anticipating and fulfilling your needs much like Haidilao. 5. The famous roast goose rice noodles are in the nearby town, about a 15-minute taxi ride away. We went late and couldn't get a table, so we had to get takeout instead.

Came to Songshan Lake with my sister this time and chose this hotel. The overall environment, cleanliness, and service attitude were excellent! The price was also very affordable. Highly recommend everyone to check it out!

I usually stay at CitiGO hotels whenever I travel to different cities because they offer self-service laundry, and I like to wash my clothes daily. This particular CitiGO is the best I've ever stayed at, not just for its facilities but also for its service. For laundry, all I had to do was hang my clothes outside the door, and they were washed, dried, and returned to my room. This saved me from constantly having to go back and forth or keeping an eye on the washing machine. The front desk staff was incredibly thoughtful and attentive, making even a frequent hotel guest like me feel so welcome. And I definitely have to praise the adorable robot that delivered food right to my room door – these are services I haven't encountered at other CitiGOs. I didn't get a chance to photograph the clean and tidy room, so I'll just share a few pictures of the beautiful lobby instead.

The hygiene is good, and the decor is quite stylish – overall, a pleasant experience. If I had one suggestion, it would be that the breakfast buffet on weekends tends to run low around 10:00 AM because earlier guests have eaten most of it. I hope they can replenish items more frequently.

The rooms and service here are both excellent. The lobby on the first floor is luxurious with plenty of seating, and they offer a good selection of complimentary drinks, coffee, and tea. My room had no strange odors, was very spacious, and I wasn't disturbed. The TV had screen casting capabilities and a clear picture. There's also a lovely lake view from the window, and it's only a five-minute walk to Songshan Lake where you can rent bikes. Breakfast was great too, very generous, and overall, it offers good value for money.

The hotel is very new and well-equipped. The front desk staff, Xiao Deng, provided excellent service; she was patient and thorough in helping resolve issues. The laundry room was clean and convenient, and the breakfast tasted great.

The environment is great, and it's quiet at night. The bed and pillows are also quite good, perfect for business trips.

The room was clean, the service was excellent, and they proactively upgraded our room type.