MONday Apart Premium UENO

Room Facilities: Rooms are spacious and well-equipped with amenities like washing machines, kitchens, and comfortable bedding. The availability of cooking utensils and tableware makes it suitable for families, with facilities that cater to medium to long-term stays.(based on 40 reviews)

The front desk staff of various nationalities lacked knowledge about hospitals. They didn’t ask why we needed to go to the hospital, nor did they suggest checking whether we had health insurance in Japan. They gave us the wrong hospital recommendation, which wasted our time as we had to communicate and handle everything by ourselves. My son was vomiting, and when we requested new bedsheets and pillows, they refused, stating that the booking was only for two people—even though there were two adults and two young children (1 and 3 years old). The staff didn’t ask why we needed the items and only focused on whether there would be extra charges. There was no support at all. It was a very poor experience. The Japanese staff made no effort to help. This was our first and definitely our last time staying here.

Good place