Anda no Mori Osaka Tennoji Tower - Easy Access to Namba

Our stay at Osaka Adachi-no-Mori Hotel was a pleasant surprise for my daughter and me. The hotel boasts a superb location in the Tennoji commercial district, with Kintetsu Department Store, Mio Mall, and Abeno Harukas Observatory all nearby. It's just a few hundred meters from the subway station, and the Kansai Airport Rapid Service provides direct access to Kansai Airport. The front desk offers Chinese-speaking staff. In the first-floor lobby, guests can enjoy complimentary drinks and pick up various skincare and bath amenity samples. They also provide free rentals of beauty massagers, curling irons, garment steamers, instant cameras, international adapters, and shoe dryers, among other items. The rooftop garden is adorned with beautiful lights and offers distant views of Tsutenkaku Tower. Other floors boast free amenities like KTV rooms, game consoles, billiards, table tennis, bedrock baths (Ganbanyoku), a kids' play area, a gym, and a manga corner. Upon check-in, we received vouchers for either a complimentary afternoon tea or a takoyaki-making experience. Since we stayed for two nights, we got to enjoy both activities. The afternoon tea was excellent, and every dessert was delicious. The ingredients provided for the takoyaki were ample and fresh. In the evenings, there was also a free happy hour, featuring treats like marshmallows, popcorn, prawn crackers, chicken skewers, a variety of delicious drinks, noodles, and dumplings. This time, we stayed in a deluxe panoramic twin room on the top floor. The room was very spacious and featured a proper entryway. The bathroom was thoughtfully designed with a wet and dry separation, and the bathtub was large and comfortable for soaking. The room was impeccably clean and tidy, and even had a massage chair. The view from the window was excellent, and outside the windowsill, there was a charming frog sculpture. The housekeeping staff were exceptionally friendly and polite. Throughout our stay, we were touched by all the thoughtful details. We were truly reluctant to leave, and the next time we visit Osaka, we will definitely stay at this hidden gem of a hotel again.

Absolutely terrible. I booked the hotel's largest suite, but seriously, do NOT book the Royal Suite. The bed is directly beneath the upstairs bathroom, and you can clearly hear the sound of water running and people walking around upstairs at night. Although the room is large, the layout is extremely impractical, with poor use of space. Be extremely careful with the rock bath in the room; it's scalding hot, the kind that will burn you. One of the two massage chairs was broken! When this hotel was called Bali Tower, they used to provide many complimentary amenities like facial masks, but now there's absolutely nothing! The hotel no longer offers afternoon tea or vouchers either. I've stayed at this hotel several times before, but this experience has completely changed my perception of Japanese hotels. Not a single staff member proactively greeted me; for a moment, I forgot I was in Japan. The food in the lounge was incredibly cheap. Even after showing my room card at the lounge reception, a female server in a white shirt asked me to show it again during dinner. How desperate do you think I am, to try and get a free supper out of you? I strongly advise anyone considering booking this hotel to think twice. Chinese people don't deceive other Chinese people.

This is my go-to hotel every time I visit Osaka, and it changed its name this year. The room facilities are still good. However, they used to offer dining vouchers for the hotel's restaurants, which they've canceled this year. They said this benefit is only for bookings made directly on their official website, not through Ctrip. The toiletries are still from Pola, nothing has changed there. Toothbrushes and combs are provided in the room, but other amenities need to be picked up from the lobby on the first floor. Daily room cleaning is very basic – just towel changes and trash removal; they don't do anything else, not even make the bed.