The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

Check-in took way too long, with a huge line of guests, some of whom were starting to lose their temper. It was pouring rain outside, and everyone was eager to get settled and then head back out to explore; we didn't want to waste any time in Tokyo! There aren't many shops nearby, so we always grabbed food and drinks on our way back. The views from the hotel room were amazing, especially at night with all the lights.

Overall, everything was great. It's just that the queues for check-in and check-out were extremely long. Waited for 45 minutes.

The hotel is quite old and its facilities are very average for a five-star property, but the rooms are spacious and the view is absolutely unbeatable. It's worth booking just for the scenery, but there's really no point if you get a room on the non-tower side.

The room was lovely, with a terrace offering a stunning view of Tokyo Tower and Shiba Park. The room amenities were excellent, and the hotel thoughtfully provided various power adapters for international travelers. The room was also very large and spacious, and there is a convenience store on the second basement level (B2) for picking up small items.

It was very crowded on the day of check-in, and the front desk was extremely busy, which took a lot of time. Only one middle-aged gentleman had a decent attitude; the rest of the young staff were quite incompetent... The location is fantastic, with a view of Tokyo Tower 🗼. Unfortunately, because it's right next to a highway entrance, it's quite noisy. I couldn't sleep at all at night, but later the front desk was very helpful and changed our room. Sadly, the room had a bit of a moldy smell, but since we were only staying for one night, we didn't mention it. Besides, we were already very grateful that they helped us move. We had breakfast in the executive lounge; we didn't even go late, but there was hardly any food left. The waitstaff also looked less than enthusiastic about working. We even witnessed an elderly guest speaking Cantonese losing their temper. Later, the hotel management specifically came out to apologize to him... Actually, if they just did their jobs diligently, all this subsequent trouble could have been avoided.

The hotel's location is excellent, right next to Tokyo Tower, offering spectacular views. It's also not far from the subway station. The rooms are clean and hygienic, and getting to various places is quite convenient.

The room was very spacious, and the shower and bathtub had plenty of room too. It even came with a small balcony perfect for enjoying Tokyo's night view. I would definitely choose this hotel again next time I'm in Tokyo! Extremely satisfied.

I arrived during a heavy rainstorm and typhoon, and was a bit disappointed that there was no one to greet me or help with my luggage. Perhaps because I checked in so late, I was told the highest available room with a tower view was on the 7th floor, but the night view was still absolutely stunning. The room decor felt a bit outdated, probably over ten years old, and during the typhoon, the carpet had a musty smell due to the humidity (though there was an air purifier in the room, I didn't notice it until the next day). Room service was closed, and there were no nearby dining options, so I had to go hungry until the next day. All the electrical outlets were old-fashioned, with no USB or Type-C ports. For an established five-star hotel in Tokyo, I was a bit let down.