Central Coast Sea View Hotel

Facilities: Very satisfied, has everything, just like home. Hygiene: Clean. Environment: A large sea view, you can see the sea everywhere while lying on the sofa. Service: The housekeeper was very thoughtful and arranged everything perfectly. Check-in was very fast. Super high value for money! First time in Sanya and very satisfied with the stay.

The large sea view from the room was nice, but the in-room facilities felt a bit outdated. There was nowhere to hang towels, and the tissue box only had a few crumpled tissues left, clearly remnants from a previous guest. The most frustrating part was trying to find the kids' club. I asked the front desk several times, and they just kept saying 'turn left outside, it's in the building next door,' without mentioning it was in a different hotel. We walked back and forth multiple times under the scorching sun and couldn't find it. When we asked another staff member, they said this hotel doesn't even have a kids' club! I saw reviews online of other guests using the infinity pool, but the front desk also failed to mention it was at the Belmont Hotel, so we just assumed it wasn't open. The front desk was also vague about the breakfast restaurant's location, just saying 'in the building next door.' Every time we went to that 'next door building,' we had to walk a long way under the blazing sun. Whether it's a kids' club or a water park, why can't they clearly state it's in a different hotel? Even if it's 'next door,' it should still be part of *their* hotel. Who would guess it's a completely different property without clear information? Our butler added us on WeChat after we had been running around all day and went out in the evening, but we didn't see it until the next day at check-out when they reminded us to add them. What's the point then? How can I possibly leave a good review with an experience like that? Objectively, the facilities at the partner hotels are quite good, making the overall value for money reasonable. But shouldn't the subjective service keep up? It's just a matter of saying a few more words, yet they made everything so complicated every time.

The rooms were exceptionally spacious. We were a group of ten, traveling with seniors and a baby, and the hotel staff kindly upgraded us to high-floor ocean-view rooms for free. The two rooms were conveniently located directly across from each other. The cleaning lady on the 13th floor, who serviced our rooms daily, was also very enthusiastic. The hotel has excellent facilities, including a kids' play area and several swimming pools, so you can have a great time without even leaving the premises. 👍 We'll definitely stay here again on our next trip!

Both rooms we stayed in were pretty good. This hotel offers great value for money and is perfect for a layover before heading to the airport. It's a nice hotel, and the kids had a blast, especially with the large play area.

Jason at the hotel provided great service. The room was spacious and bright, very clean, and the location was convenient.