Central Coast Sea View Hotel

For this business trip, I booked the Sanya Tiancheng Central Coast Seaview Hotel based on a friend's recommendation. I was initially just planning to make do for a night, but to my surprise, I found myself with some regrets! Felix, the butler, helped me with my check-in and even moved me to a quieter room. The room itself was beautiful, and it's worth mentioning that the sea view from the room was truly stunning. So, my only regret is not getting to see both the sunrise and sunset from such a gorgeous ocean view, due to time constraints. Next time, I'm definitely planning to stay longer at this hotel to fully enjoy the experience. I'd like to extend my thanks to Butler Felix once again!

This hotel is quite large, with 2 or 3 buildings, and the interior environment is excellent. The room itself is also spacious, well-equipped, and clean. You can even enjoy sea views right from the sofa in your room. The service was warm and welcoming; they proactively escorted us to our room. What deserves the most praise, though, is the breakfast. Compared to other hotels I've stayed at, it's truly a case of 'there's always something better' – it was outstanding. However, there are two main drawbacks. First, I asked a staff member if there were any charging stations. They told me there were some on the first and second basement levels. I drove around for two full rounds and couldn't find them. When I asked again, I was told they were in Building B. After driving to the first basement level of Building B, I found two rows of slow-charging stations, but most were occupied by gasoline cars. Second, to get from the room to the lobby, I had to walk quite a ways to find the elevator area. There were no clear signs or directions. And when I finally reached the elevator area (it was evening), it was completely dark with no lights on. As a five-star hotel, these two issues really shouldn't be happening.

The hotel's location is excellent, right opposite Phoenix Island, making it super convenient for yacht tours to Sanya Bay from Phoenix Island. The service was fantastic! There was construction nearby, and they promptly moved us to a different room. The hotel breakfast was also good, but make sure to go early as there can be a queue if you arrive late.

The staff were exceptionally nice, and I'll definitely choose this hotel again next time. The views are amazing too. Breakfast is served in the adjacent building. Regarding the Trip.com shared airport transfer: The driver was also fantastic, very attentive and helpful.

Facilities: Very new Hygiene: Clean Environment: Not bad, a bit noisy though. Service: Great, always responsive to any issues. Unlimited access to the 5000㎡ Belmont Family Park: The playground is huge with lots of activities, a great place for parents to relax. I called ahead to request three bed rails and a crib. We arrived in the early hours of the morning, and everything was already set up. I brought a blanket, and the two babies fell asleep quickly.

This is my second stay here, and the hotel service is excellent. Every time we get in or out of a car, a staff member is there to open the door and help with luggage. The views are also great, all seen from the hotel balcony. I really like it.