Nice place, stuffy and pretentious environment.
I was disappointed with the overall stay here. The atmosphere with stuffy and pretentious, and at times, we felt unwelcome and as though we didn't fit in. There was a particular staff member (I won't name him) that basically scolded me for a discrepancy on a taxi request. The facility itself was phenomenal. The food overpriced, and not worth it (45 pounds per person at Factors Inn for what was basically a few bits of salmon). The breakfast (included), great–no complaints there. The room we had, which was nearly $900 a night, had a fly problem that stemmed from within the room (not midges, which are well known there–these were house flies). We were dismissed when bringing this to their attention, and told that it was because the doors were left open (they weren't). The issue was never resolved. The towels seemed like they were not changed daily, though I won't get into detail on how we discovered this.
We will not stay here again because of the pretentious and unwelcoming environment buy some (not all) staff members, but the facility itself was beautiful.
