H10 Puerta de Alcalá
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1 night
H10 Puerta de Alcalá

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Nuevo Teatro Alcalá: 0.28 km away

Great Pond of El Retiro: 0.61 km away

National Archaeological Museum: 0.66 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: American,Local cuisine

Food & Drink: Room service, Snack bar, Cafe, Restaurant, Bar, Lobby bar

The above hotel prices are based on Trip.com for November 12-November 18.

H10 Puerta de Alcalá

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Highlights
rooftop terraces
Scenic rooftop pool
Sunset
Excellent service
Ideal location
+5 more
Amenities
All amenities
Property Description
Show more
Great location , great stay.
Surroundings
Attraction: El Retiro Park
(220m)
Attraction: Gran Via
(1.5 km)
Attraction: Prado Museum
(1.5 km)
Attraction: Great Pond of El Retiro
(620m)
Shopping: Diverbikes
(290m)
Train station: Madrid Atocha railway station
(2.4 km)
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2

Deluxe Room

1 Double bed and 1 Sofa bed
26m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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8

Deluxe Double Room with Terrace

1 Queen bed
Skylight
Non-smoking
Room Details
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2

Superior Double Room

1 Double bed and 1 Sofa bed
20-25m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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2

Essential Double Room

1 Double bed
16m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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4

Classic Double Room with City View

1 King bed or 2 Single bed
20-23m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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5

Classic Room with Terrace

1 King bed or 2 Single bed
21m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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2

Superior Double Room

1 Double bed
20-25m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
4

Classic Double Room

1 King bed or 2 Single bed
21m² | Floor: 1-7
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
2

Deluxe Quadruple Room (2 Adults + 2 Children)

1 Double bed and 1 Queen bed
Skylight
Non-smoking
Room Details
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Hide Room Types

Average for similar properties in Madrid
Guest User
November 7, 2026
We came to Madrid for our honeymoon, and to slightly exaggerate, this accommodation was the most memorable part of our trip—even more so than the grand Royal Palace or the Prado Museum with its diverse attractions, all thanks to the incredible hospitality here. When we checked in, they gave us a city map and walked us through it, which helped us find a wonderful dinner spot near the Goya district late at night. When I caught a cold and asked for an electric kettle, they kindly brought it right up to the room and even included some tea bags. When I ordered delivery, the paper bag handed over by the courier ripped, causing the food to spill all over the street. I was completely panicking, but they came right out to help me. Thanks to their thoughtful care in so many ways, our trip was comfortable and truly unforgettable. The location is also near Retiro Park, which made it lovely to take morning and evening strolls through the park.
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Guest User
August 3, 2026
Great location , great stay.
Anonymous User
August 15, 2026
I stayed for two nights. Despite the intense heat, the air conditioning was excellent, making it a perfect place to rest. The amenities were impeccable, and the capsule coffee was delicious. It's conveniently located a 15-minute walk from O'Donnell Station (one bus stop from the airport), close to Retiro Park, and with cafes and other amenities across the street.
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Nawairy Lopez Fernandez
August 10, 2026
Excellent accommodation, super clean. The staff were wonderful. We asked for an iron and it arrived immediately along with an ironing board. Honestly, one of the best places I've stayed.
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Sergei Korostin
January 9, 2026
Overall, the service was excellent. They provided a full toiletries kit, a safe, and it wasn't cold at 0°C (3°F). The bed was comfortable. The downsides were that the room wasn't as nice as the photos, but it wasn't too bad. The shower head also had poor pressure. It's a 15-20 minute taxi ride from the airport and a 15 minute metro ride to Sol.
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Guest User
November 12, 2025
Excellent service, the hotel has a great location and was spotless, we will be back
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Guest User
May 20, 2025
The guy at the front desk was very welcoming. It's near the museum area. The breakfast was very rich. Overall it was good.
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Guest User
April 6, 2026
Todo perfecto
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Maria
August 6, 2026
Our stay at H10 Puerta de Alcalá was absolutely wonderful. The hotel is in a perfect location, just steps from El Retiro Park and within easy reach of Madrid's main attractions. It was the ideal base for exploring the city. The staff were exceptionally friendly, welcoming, and professional. They made us feel at home from the moment we arrived and were always happy ato help with recommendations and any questions we had. Our room was spotless, modern, quiet, and very comfortable. The bed was excelletn, and we slept very well every nigh. We also loved the beautiful rooftop terrace, which offered a relaxing atmosphere and lovely views of the city. I highly recommend H10 Puerta de Alcalá to anyone visiting Madrid. It exceeded our expectations, and we would definitely stay here again. Thank you for making our visit to Madrid so memorable!

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineAmerican
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:30 Open [Sat - Sun] 07:30-11:00 Open
AgeFee
Children 2 years old and under
Free
Children 3–11 years old
€15.00 (approx. PLN 65.97) per person
Children 12–17 years old
€25.00 (approx. PLN 109.95) per person
Adult
Buffet:€25.00 (approx. PLN 109.95) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: H10 Puerta de Alcalá
  • Opened: 2016
  • Renovated: 2023
  • Number of Rooms: 138
Phone:+34-91-4351060
Email:h10.puerta.dealcala@h10hotels.com
With a stay at H10 Puerta de Alcalá, you'll be centrally located in Madrid, within a 5-minute drive of Gran Via Street and WiZink Center. This 4-star hotel is 2.3 mi (3.6 km) from Puerta del Sol and 2.3 mi (3.8 km) from Plaza Mayor.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.
Make yourself at home in one of the 138 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

You might be wondering

What are the check-in and check-out times at H10 Puerta de Alcalá?

Check-in time at H10 Puerta de Alcalá starts at 15:00, and check-out time is by 12:00.

Does H10 Puerta de Alcalá have a pool?

Yes, H10 Puerta de Alcalá has a swimming pool for guests.

Does H10 Puerta de Alcalá allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at H10 Puerta de Alcalá.

Does H10 Puerta de Alcalá offer breakfast?

Yes, H10 Puerta de Alcalá offers breakfast for guests. Breakfast options include American.

How much does it cost to stay at H10 Puerta de Alcalá for my dates?

Room prices at H10 Puerta de Alcalá vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to H10 Puerta de Alcalá from the nearest airport?

The nearest airport is Madrid Barajas Airport, located about 14 mins from hotel by car (13.9 km) away.

What’s the cancellation policy at H10 Puerta de Alcalá?

The cancellation policy at H10 Puerta de Alcalá depends on your room type and booking terms.

Does H10 Puerta de Alcalá offer airport transfers?

No, H10 Puerta de Alcalá does not provide airport transfers for guests.

About This Property

Nearest AirportAdolfo Suárez Madrid-Barajas Airport
Distance to Airport18.47KM
Nearest Train StationRecoletos
Distance to Train Station0.87KM
Nearest Subway StationPríncipe de Vergara
Distance to Subway Station0.16KM
Average Price FromPLN1174
Hotel Star Rating4
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