The Okura Tokyo

I was genuinely 'shocked' when I walked into the lobby – stunning Japanese design, spacious, and an elegant atmosphere that just washes over you. The hotel is located in Minato-ku, right next to the US Embassy, making it incredibly quiet and beautiful. Beyond the daily room cleaning, they also offer turndown service – they'll lay out a bath mat, leave chocolates, and even beautiful origami cranes and turtles. Each day, you get a set of THREE mini-samples (cleansing oil, face wash, toner, moisturizer, and cotton pads). They also provide a complimentary packet of rice crackers & peanut snacks daily. Soft drinks in the mini-bar are extra, but the prices are reasonable: 500 for a canned drink, 700 for a beer. You absolutely MUST experience the swimming pool and sauna/bath facilities; they completely blow away any high-end bathhouse in Beijing. The pool is unbelievably clear!

The hotel service is top-notch, and it's well-maintained and feels new. The room is very spacious, with a direct view of Tokyo Tower.

The hotel location is great, though it's a bit uphill. The service attitude is 100/100; communication was smooth with absolutely no issues. Housekeeping even came twice a day and proactively asked if there was anything that needed improvement or replenishment. The hotel breakfast is a full recommendation, a must-try!

The service and cleanliness were top-notch, and while the facilities were a bit old, they were well-maintained. The only issue was the air conditioning's indicator light, which blinked brightly all night. I had to dig out a band-aid from my luggage in the middle of the night to cover it up so I could finally get some sleep.

I brought my parents to Tokyo, and for the first two nights, we stayed at the Imperial Hotel, an older, well-established hotel. The location was excellent, but the rooms were a bit dated, with an old-school style. For the next two nights, we chose The Okura Tokyo and were very satisfied. It's located in Toranomon, and right outside the hotel, there's a small park. Next door is the US Embassy. The surrounding area is very new and quiet, perfect for a pleasant stroll in the morning and evening. Unlike Shinjuku, Shibuya, and Ginza, which are always bustling, this location is ideal for older people. The breakfast was much better than at the Imperial Hotel. The subway station is a 10-minute walk, which is acceptable, and there are some small shops to browse on the way to the subway.

The room was very comfortable, and the view was great too. The location is excellent.

Facilities: Japanese style, very spacious room with a full-length window. The US Embassy is right next to the street, so security is excellent. The room is also quiet. Cleanliness: Every detail was well taken care of. Environment: Good. Service: The staff were all smiles and very friendly. The turndown service was also very professional. This will be my first choice if I come to Tokyo again.