So the good points... the hotel Artemis rooms are very good - large and clean with plenty of storage. Coffee machine in the room (Nespresso pods). I found the cleaner to be friendly and efficient. Although lunch and dinner have to be taken in the adjoining Hotel Olympik Congress, the Artemis has it's own breakfast room which is quiet and clean. The breakfast is average. The not so good points... the temperature of the room was too high (in February) - it made no difference if I kept the window open, or closed it and turned the Aircon down to 16° - the temperature in the room stubbornly remained at 24.5°. The only channels on the TV were in Czech. I know I was in the Czech Republic, but a hotel catering for international tourists should really have at least a couple of English channels. No kettle in the room. The coffee machine can dispense hot (but not boiling) water (in various and undeterminable amounts). You don't always get proper teabags when the room is serviced - it's pot luck. The bad points... Most of the staff were not very cheerful at all. I confess to being a fussy eater, but even so, for a four star hotel, the lunch and dinner offerings were truly woeful. Bread and rolls on offer, but no butter to with them. The meat offerings were labelled simply with a picture of a pig, a cow, a chicken or a sheep. Sometimes it was clear by looking what part of the animal was on offer, other times not at all (bull's privates? Horses hooves? Who knows!). Occasionally it tasted okay, but mostly was flavourless and dry. The non-meat offerings were unlabelled. Never mind, surely I would be able to wash the food down with the finest drinks the Czech Republic had to offer... Oh no - only water included with lunch and dinner! And at €15 per meal! Awful (and you can't pay for meals by card - cash only!). Thankfully there are a few decent restaurants within walking distance, eg Pho14 for cheap and decent Vietnamese, the Georgian restaurant just round the corner, and The Curry House (my favourite) ten minutes up the road.
