Petit Palace Preciados

Excellent location and good customer service at checking and checkout

Nice location, at the heart of Madrid. A little noisy, inside and out, just renovated. Good cost per value.

Location was wonderful! Staff was very kind and welcoming! Please give Veronica the lady in the dining room a raise, she was very kind and helpful with my kids , answering questions regarding the food options in the buffet. her warm and welcoming attitude made our stay more than pleasant! We will return to this hotel in our future.

Smelly bedroom should close them both. Since it was winter not air conditioning was on so it was that plus the smell. Should close 218 and 318 bedrooms definitely, not like the pictures shown in *********. I reserved 3 rooms and two of my families ended in this smelly hole in the back of the hotel near the Laundry room, that by the way need renewal too. I am sorry but we saved for this trip and is so disappointed to ended this way.

Was ok. The room was clean, but small. The kettle and tea and coffee were welcome. Laura was very helpful in Reception. Very noisy - as it is in a busy shopping and dining area.

Amazing location, great facilities. My room's AC was working although changing the levels didn't seemed to make a big change, but the normal temperature was good overall

We stayed in a quadruple room. The room is very small but if you are not planning to stay at the hotel a lot and get to know the city it works out great! The breakfast is very good, a lot of variety of food. Location is amazing! you can walk pretty much to everywhere. Bathroom and the furniture could use a bit of an upgrade. Overall, I would definitely recommend staying here. The staff was also very nice and helpful.

Great Staff and Location. The room was clean-but very outdated. The panelling of the wood in the bathroom was moldy looking, the room had and hallways had a musty odor. They could benefit from a proper renovation-carpet removal in the hallway, removal of old materials) (rotten wood) or old furniture in the hallway. Other then that it was nice-