Petit Palace Preciados

Excellent location and good customer service at checking and checkout

Nice location, at the heart of Madrid. A little noisy, inside and out, just renovated. Good cost per value.

Location was wonderful! Staff was very kind and welcoming! Please give Veronica the lady in the dining room a raise, she was very kind and helpful with my kids , answering questions regarding the food options in the buffet. her warm and welcoming attitude made our stay more than pleasant! We will return to this hotel in our future.

Smelly bedroom should close them both. Since it was winter not air conditioning was on so it was that plus the smell. Should close 218 and 318 bedrooms definitely, not like the pictures shown in *********. I reserved 3 rooms and two of my families ended in this smelly hole in the back of the hotel near the Laundry room, that by the way need renewal too. I am sorry but we saved for this trip and is so disappointed to ended this way.

Very clean room, staff exceptional, breakfast amazing !

Was ok. The room was clean, but small. The kettle and tea and coffee were welcome. Laura was very helpful in Reception. Very noisy - as it is in a busy shopping and dining area.

Amazing location, great facilities. My room's AC was working although changing the levels didn't seemed to make a big change, but the normal temperature was good overall