Crowne Plaza SUZHOU by IHG
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Crowne Plaza SUZHOU by IHG

Experience Crowne Plaza SUZHOU by IHG, a 5-star hotel in Suzhou. It holds a rating of 9.7/10 from 13337 reviews, combining quality and value, with rates starting at €77.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Jinji Lake Music Fountain

Jinji Lake Scenic Area: 0.52 km away

Huxijie Art Museum: 0.45 km away

Mini Mars Family Center (Oriental Gate Branch): 0.66 km away

Amenity Highlights

Leisure: Pool, Hair and beauty salon, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Cafe, Restaurant, Bar, Lobby bar

Crowne Plaza SUZHOU by IHG

2026 Asia 100 - Scenic Hotels
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Highlights
Lakeside
Picture-perfect
Excellent service
Ideal location
Delicious breakfast
+4 more
Amenities
All amenities
Property Description
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Nice location and beautiful hotel. close to a lot of restaurants. The night view is superb.
Surroundings
Metro: Dongfangzhimen
(640m)
Metro: Yanyuqiao
(820m)
Airport: Wuxi Shuofang Airport
(40.4 km)
Train: Suzhou Industrial Park Railway Station
(4.9 km)
Train: Suzhou Railway Station
(8.2 km)
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4

Deluxe Queen Room

1 King bed and 2 Double bed
84m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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4

Family Room (Super King Bed)

1 King bed
42m² | Floor: 1-5
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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4

Little Captain Family Room - Double Bed and Single Bed

1 Single bed and 1 Queen bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

1 King Pilot Suite Duplex Jinji Lake View

1 King bed
158m² | Floor: 9
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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3

Dragon-Themed Family Executive Room - Double Bed and Single Bed

1 King bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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4

Executive Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 6-8
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Family Suite - Lake-View

1 King bed and 1 Bunk bed
70m² | Floor: 2-6
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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4

1 King Captain Suite Lake View

1 King bed
80-90m² | Floor: 2-6
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Standard Room Accessible

1 Queen bed
38m² | Floor: 1-5,9
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Crowne Plaza Deluxe Double Room

1 King bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Standard Room (Not Confirm Bed Type)

1 King bed or 2 Double bed
42m² | Floor: 1-5,9
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Crowne Plaza Deluxe Twin Room

2 Double bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Deluxe Lake-view Room

1 King bed or 2 Double bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe Lake View Twin Bed Room - Oriental Gate and Jinji Lake View

2 Double bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
1

Deluxe Scenic Double Bed Room - Oriental Gate And Xiangzhang Park View

1 King bed
42m² | Floor: 1-5,9
Has window
Non-smoking
Private bathroom
Toothbrushes
Conditioner
Children's toiletries
Room Details
Check Availability
4

Deluxe Premier Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
2

Deluxe Family Triple Room

1 Queen bed and 1 Single bed
42m² | Floor: 2-5
Has window
Non-smoking
Private bathroom
Toothbrushes
Conditioner
Children's toiletries
Room Details
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4

1 King Standard

1 King bed
42m² | Floor: 1-5,9
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Crown Family Room - Double Bed and Single Bed

1 Single bed and 1 Queen bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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5

Executive Room (Double bed)

1 King bed
42m² | Floor: 6-7
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Executive Room (2 beds)

2 Double bed
42m² | Floor: 6-7
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

1 King Navigator Lake View

1 King bed
88-96m² | Floor: 1,8-9
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Premier Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Executive Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 6-8
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Lake View Double Bed Room - Oriental Gate and Jinji Lake View

1 King bed
42m² | Floor: 2-5
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
1

Deluxe Scenic Twin Room - Oriental Gate And Xiangzhang Park View

2 Double bed
36-42m² | Floor: 1-5,9
Has window
Non-smoking
Private bathroom
Toothbrushes
Conditioner
Children's toiletries
Room Details
Check Availability
4

Explorer Double Bed Suite - City View

1 King bed
88m² | Floor: 8-9
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

2 Double Standard

2 Double bed
36-42m² | Floor: 1-5,9
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types

50 guests in a row gave their stay a positive rating.
Average for similar properties in Suzhou
YouzhiyuanxintongxueScarlett
July 26, 2026
The room's location is fantastic, right by Jinji Lake, and the hotel itself is designed like a ship. The room even has a cabin-like feel, which my kids absolutely loved. There were anchors and nautical charts throughout the room. Breakfast was incredibly varied and delicious, and we didn't have to queue before 8:50 AM. You can also enjoy beautiful lake views and plenty of sunshine from the room.
Original TextTranslation provided by AI
linlin403
July 26, 2026
Just checked out of the hotel and wanted to share my genuine experience. The location is incredibly convenient, with easy access whether you're driving or using public transport. The surrounding amenities are also excellent. The hotel itself has a tranquil and relaxing atmosphere, with a sophisticated yet understated vibe. The public areas are regularly cleaned and well-maintained, quiet and never crowded, creating a perfect vacation feel. No need to worry about hygiene either; the entire place is thoroughly cleaned and free of any strange odors. The staff are attentive and professional, communicating smoothly and gently, and handling requests efficiently. You can truly feel their sincerity. Overall, it was a comfortable and relaxing stay. I highly recommend it to anyone visiting Suzhou. -- Starfish Dolphin
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BaobeiHeLen
July 26, 2026
This five-star hotel offers an all-around excellent experience, meeting high standards in location, environment, cleanliness, and service. It's perfectly situated on the western shore of Jinji Lake, within walking distance of major landmarks, and boasts excellent transportation links. The cruise-ship-inspired architecture is truly unique, with indoor and outdoor spaces blending seamlessly. Public areas are regularly disinfected and cleaned. Room cleaning is meticulous, bed linen is changed daily, and the bathrooms are spotless with no water stains. All staff are professional and attentive, and the check-in/check-out process is smooth and simple. Scallop watermelon.
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Guest User
July 26, 2026
The location is easy to find, and transportation is straightforward, whether by taxi or public transport. The hotel environment is meticulously maintained, with a gentle and soothing atmosphere that instantly helps you relax after a busy day of travel. The cleanliness is impeccable; all areas are thoroughly cleaned, making for a refreshing and comfortable stay. The staff are friendly throughout, and check-in was quick despite my rushed arrival. They were meticulous in answering any questions and promptly handled emergency requests. If you need to book something last minute, you don't have to worry about sifting through options; this place offers excellent overall quality, ensuring a comfortable experience even for spontaneous stays. Dolphin
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Guest User
July 23, 2026
The hotel boasts an excellent location right on Jinji Lake, and the lobby staff were all very welcoming. The breakfast spread was impressive. However, the room felt a bit dated with poor ventilation and a strong sewage smell from the bathroom. Upon closer inspection, there were also quite a few neglected areas in terms of cleanliness. The bedding didn't quite live up to five-star standards; the mattress was uncomfortable, and the duvet was stiff and felt damp. The kids' club had very limited activities, suitable only for toddlers. The swimming pool was on the smaller side, but the gym was decent. For a similar price, there are better options available around Jinji Lake.
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Ruobing
July 22, 2026
Found a gem of a hotel in Suzhou for my business trip - the Crowne Plaza. Excellent location, making my commute a breeze. The entire place was spotless, and the facilities were well-maintained. Check-in and invoicing at the front desk were smooth, and the staff were professional and courteous, creating a quiet and pleasant atmosphere. They even have a kids' play area and a pool, which is fantastic. It's an excellent choice for both families and business travelers. Scallop starfish (a quirky Chinese expression for something awesome)! This experience was exceptionally satisfying, definitely five stars!
Original TextTranslation provided by AI
Guest User
July 21, 2026
The room had no strange odors upon entering, and the floor corners were dust-free. The floor-to-ceiling windows were spotless and clear. The bathroom was clean with a dry-wet separation, and there was no standing water or limescale on the vanity or in the shower area. The hotel's overall environment is serene, with stunning lake views from the lobby. There's a walkway connecting to the hotel, offering a beautiful stroll around the lake, and it's less than a ten-minute walk to the base of the Gate of the Orient. The breakfast was varied and plentiful, featuring authentic Suzhou noodles, and there were many coffee machines, so it never felt crowded. The room service was prompt, and the staff were polite, proactively asking about my stay. Their attention to detail was evident, making my stay comfortable and pleasant. And the dolphin ice cream was a delightful touch! Five-star rating across the board!
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Guest User
July 20, 2026
Don't want to travel far? A 'staycation' at the Crowne Plaza is perfect for a light getaway. Enjoy lake views, a relaxing bath, delicious food, swimming, and fitness – it's a one-stop shop for unwinding. The hotel is a tranquil oasis amidst the hustle and bustle, with an elegant atmosphere and a relaxed pace. The breakfast is abundant, and the afternoon tea is exquisite; you could easily spend a whole day here and not get bored, truly curing the fatigue of a busy worker. (They even have starfish-shaped cones!) The hotel rooms are well-equipped and well-maintained, and the staff are warm and attentive. Five stars, absolutely!
Original TextTranslation provided by AI
viva
July 20, 2026
For this trip, I chose the Cruise Hotel in Suzhou. The room was clean and tidy, with complete facilities, and the service was warm, thoughtful, and meticulous. The breakfast had a rich variety, and in the evenings, there was a piano performance in the hotel lobby, which was excellent. The lobby featured panoramic floor-to-ceiling windows, allowing you to enjoy the lake view right from there. I highly recommend this hotel. #StarfishScallopsCrabs
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Services & Amenities

SU lounge the lake view湖景酒廊
Open for: Dinner
Business hours: [Mon - Sun] 19:00-02:00 the next day
臻炉逸海鲜姿造
Cuisine: Seafood
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:30
皇冠宴会厅
Cuisine: Cantonese
棕榈岛餐厅
Cuisine: BBQ, Seafood
Open for: Dinner
Business hours: [Mon - Sun] 17:00-21:00
马里亚纳·酒吧
Business hours: [Mon - Sun] 14:30-24:00
鲍鱼王子(星港街店)
Cuisine: Cantonese
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
艇吧TBoat西餐厅
Open for: Dinner
Business hours: [Mon - Fri] 16:00-22:00,[Sat - Sun] 11:30-23:00
香茗舫(Fragrance)
Open for: Afternoon tea
Business hours: [Mon - Sat] 09:00-21:00,[Sun] 09:00-18:00
圣汐西餐厅
Open for: Breakfast, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Tues - Sun] 06:00-10:00, 11:30-14:00, 17:30-21:00,[Mon] 06:00-10:00
Indoor swimming poolFree
Outdoor swimming poolFree

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 68.00 (approx. €8.82) per person
Children over 1.4m in height
CNY 170.00 (approx. €22.05) per person
Adult
Buffet:CNY 170.00 (approx. €22.05) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. €64.86) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundWithin 7 days after check-out

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: 苏州金鸡湖中茵皇冠假日酒店
  • Opened: 2009
  • Renovated: 2019
  • Number of Rooms: 388
Phone:+86-512-67616688
Crowne Plaza Suzhou is a luxury cruise-themed hotel, adjacent to the beautiful Jinji Lake, via the exit of the Shanghai-Nanjing Expressway Park, along Xiandai Avenue and straight to Xinggang Street. Leisure and entertainment facilities such as the trail around the lake, the Gate of the East, Suzhou Center, Hubin Xintiandi, Ligong Causeway, Suzhou Eye, the International Expo Center, the Cultural and Arts Center, the Olynpic Sports Center are within easy reach.
The hotel has elegantly furnished rooms, full of modern atmosphere and cruise elements, with a panoramic view of the garden and lake. Sun Seeker, an all-day dining restaurant that gathers global delicacies, Zhen Hotpot, a seafood restaurant that uses signature spring water pots to restore fresh and authentic flavors, and Prince Restaurant, a Chinese restaurant that inherits the essence of royal chef cooking, present you with mouth-watering excellent food and considerate service. Taste the elegance of tea and the delicacy of afternoon tea at Fragrance tea house, relish the mellowness of wine at Mariana atrium lounge and the moving music of the resident singer. Here are completely different styles of places for you to rest and relax. If you like sports, you can come to the indoor and outdoor swimming pools, enjoy the beautiful view of Jinji Lake while exercising, and there are also well-equipped gymnasiums to choose from.
The hotel's thoughtful parent-child facilities and services make your travel with your children easier and more enjoyable. The room can provide children's bathrobes, slippers, toothbrushes and other children's products. The hotel has two indoor and outdoor Kids' Gardens. Inspired by the ocean, the indoor Kids’ Garden - Little Captain Club - brings extra delight and enjoyment to the time when family members come together for a vacation.

You might be wondering

What are the check-in and check-out times at Crowne Plaza SUZHOU by IHG?

Check-in time at Crowne Plaza SUZHOU by IHG starts at 15:00, and check-out time is by 12:00.

Does Crowne Plaza SUZHOU by IHG have a pool?

Yes, Crowne Plaza SUZHOU by IHG has a swimming pool for guests.

Are pets allowed at Crowne Plaza SUZHOU by IHG?

No, pets are not allowed at Crowne Plaza SUZHOU by IHG.

How much does it cost to stay at Crowne Plaza SUZHOU by IHG?

Room prices at Crowne Plaza SUZHOU by IHG vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Crowne Plaza SUZHOU by IHG from the nearest airport?

The nearest airport is Wuxi Shuofang Airport, located about 1 hour 53 mins from hotel by car (40.4 km) away.

What’s the cancellation policy at Crowne Plaza SUZHOU by IHG?

The cancellation policy at Crowne Plaza SUZHOU by IHG depends on your room type and booking terms.

Does Crowne Plaza SUZHOU by IHG offer airport transfers?

Yes, Crowne Plaza SUZHOU by IHG offers Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportWuxi Airport
Distance to Airport40.74KM
Nearest Train StationSuzhou Industrial Park Railway Station
Distance to Train Station5.29KM
Nearest Subway StationDongfangzhimen
Distance to Subway Station0.64KM
Average Price FromEUR289
Hotel Star Rating5