The hotel has a great location and is never short of guests;
It's a historic hotel, but it feels a bit old, and the facilities are somewhat lacking, especially the soundproofing. Light sleepers should choose carefully.
My room had a raised area in the floor, which I could feel while walking (see photo);
The elevator is extremely small, only able to accommodate a maximum of 4 people;
The room was small, but the bedding was very clean, and the housekeeping lady was very nice;
There was no breakfast; I gave a 20 yuan voucher to the bakery next door to get something to eat.
The reason for my poor stay was that the toilet flushed only about every 20 minutes (see photos and video). On the first afternoon and evening, I thought the noise was from next door, but later realized it was from my own toilet. I called the front desk at 4 AM to request a room change, but they said there were no rooms available.
The next day, I went to the front desk to complain, and they said they would send an engineer to check it. When I returned in the evening, it was still not fixed. So I went back to the front desk, and they said I had put "Do Not Disturb" on my room and they hadn't fixed it during the day, but they would send an engineer to fix it immediately. So I went back to my room to wait for the engineer to come and fix it, but no one came until midnight.
Also, the lotion in the bathroom wouldn't dispense; the bottle was probably empty.
Thankfully, with the help of Ctrip customer service, I was finally able to cancel my booking for the third night. Now I can look for other accommodations.
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