Cross Hotel Sapporo

Location is superb. You can walk to most of the main sights and mall. Plenty of restaurants and convenience stores within walking distance. Breakfast is quite a spread, you can make your own affogato, unlimited ice cream!! and the staff is very friendly and good mannered.

Great Room. Very Spacious and Nice and Romantic. Appreciate the complimentary upgrade. Will book this room in future when I visit again. Just across the road to Family Mart. N 2 minutes to the shopping area. Plenty of malls to visit. Top Floor bath is also nice although the pool is a bit small. The amenities are great Really enjoyed my stay there!

Good location , close to Sapporo Station about 10 mins walk, cozy , quiet , and some convenient store nearby , with such bargain price I could come back to this hotel again . I didn’t include breakfast so I cannot comment on it .

The hotel is in a perfect position, just a few minutes' walk from the train station and the main centre of the city. On the 18th floor the hotel has a little Onsen with view on the city (separated male/female). You won't be asked to pay the "spa tax" you would be asked to pay in other places like Noboribetsu. We asked a price for an additional night at the hotel, in the same room type, and they were asking almost double the price you can find on the same day for the same room on Trip.

Really good location, 2 blocks from the station, the tower ( which we looked at out of our window) and the old clock tower. The automated check in ATMs feel very impersonal. The onset is decent.

⭐⭐⭐⭐⭐ Great value for money and spacious rooms! While it might not be in the absolute most central location, we really enjoyed our stay here. It is very easy to find, just a quick walk past 2 junctions after exiting the JR Station. The room was much more spacious than typical Japanese hotels, which was a wonderful surprise. Everything was exceptionally clean and the overall experience was fantastic. It offers excellent value for money (性价比高). We had a very happy and comfortable stay here!

Nice modern, clean, comfortable room. Just a little far from main shopping area but near clock tower.

The hotel’s parking policy and the attitude of the parking staff fell short of the standards expected from a reputable establishment. Guests should be provided with clear directions, courteous assistance, and reliable reservation handling when dealing with luggage and parking arrangements.

Excellent experience from check-in to check-out. The hotel exceeded our expectations in every way. The room was spotless, the facilities were excellent, and the staff provided exceptional hospitality throughout our stay. Every team member made us feel welcomed and valued. Their warmth and professionalism truly made a difference. We are grateful for the wonderful memories and look forward to returning in the future. Highly recommended!