Anonymous User
December 13, 2025
I've stayed at this hotel three times. The first two times, I stayed in the Premier area. Last time, while walking around the hotel, I saw that the bungalows had great views, so this time I decided to stay in one. I specifically asked a Ctrip specialist to help communicate my preferred bungalow location, and the hotel said they would try their best to accommodate. When I arrived, the location they gave me was indeed good, the second row from the sea.
Let's talk about the pros:
1. **Price**: It's the cheapest among all room types.
2. **Location**: Because I specifically requested a spot, the bungalow faced the sea directly. I could watch the sunrise and the ocean right from my bed.
3. **Photo opportunities**: The bungalow area is great for photos, with rocks by the sea, perfect for shallow swimming (be mindful of strong waves).
Cons:
1. **Wildlife**: Geckos, ants, and mosquitoes – it's practically a wildlife sanctuary! Don't even think about keeping any food inside. If you do, ants will inevitably line up, and geckos will show up out of nowhere.
2. **Rooftop battles**: Every night, squirrels would fight on the roof, running around and brawling as if possessed, non-stop.
3. **Bird chorus**: With many large trees, birds rest there. When a strong gust of wind blows from the sea, the birds would start chirping for a while.
4. **Distance**: It's a bit far from the hotel's central area.
If you're okay with these four points, then the bungalows are a good choice.
Now, about the service and public facilities:
The hotel's restaurant/bar is excellent. Every night there's a fire show and performances. Five nights a week there's a band, and the other two nights are singing. The prices at the bar are also good, not expensive, with a 10% service charge, which is standard in most Thai restaurants.
Since this was my third stay, I didn't have high hopes for the service; it's hit or miss. Some staff are enthusiastic, others are not.
On the first day of my stay, the shower water was quite cold, around 37-38 degrees Celsius. I called a staff member, and they found that the only way to deal with it was by reducing the water flow. So, I waited for the front desk to resolve it. Their final solution was to pre-reduce the water flow in the adjacent bungalow so the temperature would go up, and they asked me to switch rooms. I honestly couldn't be bothered to communicate with them further. This problem seems to be specific to the bungalow area; I never had this issue when I stayed in the Premier area. But they weren't very honest about it.
One of the bar staff members was truly sullen. No smiles, fine. But when I went to the restroom, a foreigner next to me was locked inside and couldn't get out, calling out loudly for help. I quickly went to them for assistance. I mean, as a customer, I'm helping you solve a problem, right? But after he opened the door, he didn't apologize to the trapped foreigner, nor did he thank me.
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