The Peninsula Paris

My experience with The Peninsula Paris can be summed up in two words: a big, expensive place that bullies customers! While I didn't encounter any major issues during my five-night stay, some details didn't live up to the Peninsula brand's reputation and were far from my previous experience at The Peninsula in Tokyo. First, on my check-in day, I went to the front desk at 3:30 PM and was told my room was still being serviced and would take another 20 minutes. I understood, but the hotel didn't ask for any assistance, and I had to find a table at the bar and wait. The service took significantly longer than 20 minutes. Second, on the second day, after the room was serviced, the water wasn't replenished; we had to ask for it at the front desk. Third, starting on the third day, the restaurant was closed for an event. Not only did the hotel fail to notify guests, but the sign outside the restaurant didn't indicate where to find an alternative meal (my room included breakfast). We only learned this after we inquired at the front desk. Fourth, one evening, returning from a walk, I was stopped by the doorman, probably holding a beer I'd bought along the way, and asked if I was a guest. Furthermore, the staff's attention to personal belongings in the bathroom was not up to par with what you'd expect from a hotel of The Peninsula's caliber. When I checked out, the front desk asked about my stay as a matter of routine. I made it clear I wasn't satisfied, but they completely ignored me. A hotel as big as the Peninsula naturally wouldn't care about my opinion. All I can do is to say I definitely won't stay at the Peninsula Paris again next time I'm in Paris. (I only found one photo, of the cocktails I had at the bar while waiting for my room to be made up. It was quite good.)