Chimelong Hengqin Bay Hotel

Stayed here with my sister. The lobby was quite crowded with people waiting for their rooms to be cleaned, as the hotel is very popular. We were lucky enough to get a room immediately upon check-in! The front desk staff were excellent, explaining all the available discounts and even helping us purchase tickets. The room had a great view, and the breakfast view was even better! We enjoyed a fantastic buffet breakfast right next to a giant aquarium! We had a wonderful time and made some great memories. The only downside is truly the sheer number of people waiting in the lobby!

The stay was just okay, and definitely overpriced at over a thousand yuan. The Ocean Kingdom and Chimelong Show were the highlights. Due to the typhoon, the pool and beach were closed, which significantly limited the experience. Getting to Ocean Kingdom was very convenient with the shuttle bus running frequently, and the Chimelong Show is right across from Hengqin Bay.

So happy to be back at Zhuhai Chimelong again! Even after all these years, the room is still clean and bright. The complimentary mini-bar and water station are a nice touch. The dolphins in the dolphin pool are so lively and adorable, actively interacting with guests. Watching the flamingos on Flamingo Island is also incredibly beautiful. Beyond the classic ocean-themed lobby, check-in and check-out were seamless with no waiting. The pool and water world offer a wide variety of options and are open all day. The gym equipment is new, and there's even a self-service laundry room. With diverse dining choices like evening tea, afternoon tea, and buffets, plus shuttle buses and boat tours, everything from dining to accommodation and transportation is incredibly convenient. Besides the amusement rides, we absolutely loved the marine animals at the Ocean Kingdom. The newly added Spaceship Park is also fantastic. In addition to the rides, it educates and entertains through various means like pictures and models, conveying knowledge about environmental protection, the ocean, and marine animals. The indoor venues are perfect for rainy days or extreme heat. We had a wonderful three-day, two-night stay!

Five-star rating all around! My stay at the Hengqin Bay Hotel was truly a great experience. The location is unbeatable. It's close to both Chimelong Ocean Kingdom and Chimelong Spaceship Theme Park. The shuttle buses run frequently, so there's hardly any waiting time. The cleanliness was top-notch. The lobby was clean and spacious. The hallways were bright and spotless. The bathrooms were dry and stain-free. Every nook and cranny of the guest room was tidy. The bedding was fluffy and odorless. The floors were sparkling clean. I felt very comfortable and at ease. The family-friendly facilities were well thought out. The children's slippers were cute and practical, and the kids' toilet seats were hygienic and convenient, making traveling with children much easier. I have to commend the hotel staff. The front desk was efficient; check-in and check-out were super fast. Luggage storage was meticulously arranged. Their response time was also quick, and their attitude was warm and genuine. The concierge proactively informed us about the shuttle bus schedules, which was very helpful. The breakfast selection was rich and varied. There's a dolphin pool in the middle of the restaurant, and my child loved watching the dolphins while eating. The staff there were warm and attentive. The Chinese cuisine was authentic, with fresh ingredients and generous portions. The dining offered good value for money. The dolphin pillars in the lobby paired with the large chandeliers created a great visual effect. The Kaka and Qiqi mascots interacted in the lobby, dancing and taking photos with the kids, which my child thoroughly enjoyed. We also managed to catch the summer check-in activities. The parking area was spacious and wide, with plenty of free parking spots, making it convenient and worry-free. The guest room was spacious and comfortable, with good lighting and ventilation. The mattress provided excellent support. The bathrobes were soft and comfortable against the skin, and the toiletries were high-quality. Hot water supply was stable and abundant. The air conditioning was powerful for both heating and cooling, and the internet was stable without any disconnections. Overall, my stay was indeed excellent. I will definitely choose this hotel again when I come to Chimelong in the future.

As someone who loves to travel and take photos, my stay at Hengqin Bay this time resulted in a full set of stunning photos for my social media. The hotel grounds are filled with free photo opportunities everywhere you look – sea views, gardens, ocean-themed decorations, and animal landscapes, all in one place. The photo atmosphere far exceeded my expectations. The main hotel building has a castle palace style, with the grand entrance and the dome of the lobby featuring shell-shaped designs, creating a magnificent and luxurious feel. Both wide shots and close-ups turn out beautifully. The Flamingo Lake is a star attraction; with flocks of red flamingos and soft lighting at sunrise and sunset, you can easily capture healing, nature-inspired masterpieces. At the dolphin viewing pool, you can snap dynamic shots of dolphins swimming through the glass. The seaside promenade offers breathtaking views for sunset backlighting photos. Indoor spots are equally abundant: the giant aquarium at the Dolphin Buffet Restaurant, the playful marine cartoon decor at the Kids' Corridor, and the shell art installation in the lobby are all stunning. The breakfast buffet offers a rich variety, including Chinese noodles, coffee, and Western light meals, allowing for a quick breakfast so you don't waste time on your outing. The hotel lobby also provides seating for relaxation. The hotel's location is convenient, with taxi access directly to the lobby entrance for easy pick-up and drop-off. A free shuttle bus goes directly to Ocean Kingdom. The laundry room is equipped with self-service washing machines and dryers, so you don't need to bring a lot of extra clothes for short business trips. The staff are capable and professional, responding quickly to requests without aggressively pushing amusement park activities, making communication concise and efficient. Balancing work and rest with a bit of leisure, it's a great accommodation choice for relaxing and unwinding during a business trip.

The hotel's hygiene needs serious improvement. Although they handled the incident proactively, it still left a very uncomfortable impression on guests. During the summer vacation, there were many visitors, and the hotel's water park was divided into several pools, which was a nice experience. The changing rooms also provided free towels, and there were plenty of life vests by the pools.

The hotel itself has good facilities and services, and the breakfast is very rich. There are dolphins outside the restaurant and a fish tank inside. The hotel also has flamingos, a water park, and a convenient shuttle bus to the park. The only downside is the strong musty smell in the rooms. The first room we were given had a strong musty smell from the air conditioning and the duvet. We then switched rooms, which seemed okay at first, but the duvet still had a strong musty smell when we went to sleep. This might be related to the weather. Additionally, check-in was a bit late, and the room wasn't ready until after 4 PM. The lobby had very few chairs or sofas, and no lobby bar. Many guests were sitting on the floor under the pillars to rest, which was hard to understand. It seems these lobby facilities have been replaced by other amenities, leaving no space for guests to sit. Overall, it was still alright.

Just checked out. The parking at Hengqin Bay is super convenient, with plenty of free spaces. This is so important when traveling to Zhuhai with kids – no need to drive around looking for a spot. The shuttle buses to Ocean Kingdom and Spaceship World are very frequent, so you barely have to wait. The service is meticulous and thoughtful. Room cleanliness standards are exceptionally high. The front desk concierge was enthusiastic and helpful, the bellhops were great, and the cleaning service was detailed and professional. The room floors and desks were spotless, and toiletries were neatly arranged. The bathroom was clean with no hidden dirty spots. Guests can also enter the park early, which saved us a lot of queueing time for attractions with the kids. The dolphin pillar in the hotel lobby is quite unique. Every day, there are Kaka and Qiqi mascot interactions in the lobby, dancing and taking photos with the children. In the afternoon, I also went to the recreation center for a foot massage. After walking all day, I felt much more relaxed after the massage. It saved a lot of hassle. Overall, I'm very satisfied. I'll definitely choose this place again next time I visit Zhuhai.

This is a typical family-friendly resort hotel with excellent service and facilities. Both the check-in and room service were very satisfactory, always accommodating our requests thoughtfully. The butler even helped us arrange adjacent rooms for my friends and me via WeChat in advance, and upgraded our room type. We also extended our stay for an extra night. It's very convenient to get to the Ocean Kingdom, and the room service for meals was also good.