Clarion Hotel the Edge

The hotel enjoys a very strategic location, making it convenient for sightseeing, shopping and eating. I particularly enjoyed the breakfast spread, which offered a wide variety of options, although it can get quite crowded on weekdays, making it difficult to secure a table. The staff were consistently friendly and attentive. One suggestion for improvement would be the addition of facilities like a sauna or other winter-friendly amenities. Harbour view from the window is nice (see attached). Overall, it was a very enjoyable stay.

The atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed. The shower was also very large and decent water pressure and temperature control. The breakfast was amazing! Many options and very delicious! The view from the room was spectacular and the staff accommodated my request for a higher room. The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience. Overall, the stay was amazing. とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。 シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。 朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。 客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。 唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。 総合的には、とても素晴らしい滞在でした。

Terrible experience!! The room is facing black internal structure which looks like chimney or kitchen waste gas emission outlet. This is the worst hotel room that I have ever come across based on my extensive travel and business trip experience! I cannot believe such room type can be used to accommodate any hotel guest! The hotel has not clearly stated that this is the type of scenery that hotel guest will "enjoy" if they made the reservation as consumer should have the right to know before reservation what they are paying for. Even worser than that is the strange "tuck" noise one can clearly hear when the TV is off which repeat nearly every 5 to 10 minutes! I have hardly slept more than three hours per night during my three nights' stay in the hotel. In addition, rim of the toilet bowl has numerous obvious cracked lines which can easily hurt hotel guests when it is broken and can cause un-imaginable consequence. I regret very much that I have not booked Radisson Blu or Thon as recommended by my colleagues.