HOSHINOYA Tokyo
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HOSHINOYA Tokyo

Discover HOSHINOYA Tokyo, an 5-star stay in Tokyo. With a score of 9/10 based on 86 reviews, it offers an outstanding blend of quality and value, with prices starting from US$782.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Imperial Palace East National Gardens: 0.73 km away

Marunouchi: 0.84 km away

Marunouchi Tokyo Station Square: 0.7 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Japanese

Food & Drink: Snack bar, Restaurant, Lobby bar

HOSHINOYA Tokyo

2026 Global 100 - Cultural Hotels
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Highlights
Rooftop hot springs
Zen vibes
Tea room
Ideal location
Japanese breakfast
+5 more
Amenities
All amenities
Property Description
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Excellent service, spotless hygiene, and a fantastic hot spring.
Surroundings
Metro: Otemachi
(130m)
Metro: Kanda
(730m)
Airport: Haneda Airport
(20.0 km)
Train: Tokyo Station
(640m)
Train: Kanda Station
(730m)
Landmarks: Marunouchi Tokyo Station Square
(700m)
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7

Sakura Blossom Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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9

Kiku Executive Triple Room

3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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12

Yuri Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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This property hasn't received any negative reviews in the past 5 months.
Average for similar properties in Tokyo
Alvis Yeo
June 1, 2026
[HOSHINOYA Tokyo: A Vertical Ryokan Experience] HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city. [Getting There] We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day. [Arrival and Check-In] The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks. [The Suite] We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property. [The Top-Floor Onsen] Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day. [Areas for Improvement] Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.
Guest User
May 16, 2026
The cultural experience was fantastic! They offer traditional activities for guests to try and also have engaging performances. The open-air hot spring on the top floor was especially relaxing. It was raining when I went, and soaking in the natural spring water with the gentle evening rain falling around me was incredibly peaceful. Afterward, enjoying a glass of the hotel's complimentary iced milk was the perfect touch. I'm already looking forward to experiencing a different Hoshinoya next time!
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Jacky
April 7, 2026
My overall experience with this stay was quite complex, feeling more like a test of service management capabilities. On the first day, the room cleaning quality was noticeably below expectations. The wash area, countertop details, and some amenities weren't clean enough, and the bedding wasn't tidied properly. From a housekeeping management perspective, this felt more like a failure in process execution rather than an isolated incident, and it definitely affected my first impression. However, after I raised the issue, the hotel's recovery actions were prompt. In the following days, the room cleaning was significantly more standardized, with noticeable improvements in detail. This indicates that the hotel is capable of good service, but the initial day's execution standards simply weren't met. In contrast, Trip.com's service experience during this incident left a deeper impression. The customer service proactively followed up, communicated efficiently, and handled the situation professionally. They were able to push for problem resolution from a customer experience perspective, demonstrating a mature platform service system. This level of after-sales responsiveness is quite high among current online travel platforms. Overall Rating: The hotel's hardware and positioning are fine, but there's room for improvement in service consistency, especially regarding the first-day delivery standards of housekeeping management. Trip.com's coordination and service performance in this incident, on the other hand, highlighted the professional value of their platform.
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Guest User
January 3, 2026
The room is very spacious, easily accommodating three people, and the sofa could even sleep two more. Each floor has a common area with everything you need. Plus, their hot spring is really famous.
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Anonymous User
September 29, 2025
It's super good, at least I think so! I stayed for three nights and the service was excellent 👍 and the breakfast was delicious too.
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Guest User
July 12, 2026
Excellent service, spotless hygiene, and a fantastic hot spring.
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babygalforsure
May 7, 2026
Fantastic Japanese hot spring hotel. A hidden gem in the city! You can enjoy a hot spring bath right in the heart of Tokyo. The onsen is on the top floor of the hotel, and the windows give it the feeling of an open-air bath. After your soak, there's complimentary cold milk available. The hotel rooms are very spacious and bright, and the entire hotel is covered with tatami mats. You wear slippers throughout from the moment you enter, which really immerses you in the experience. The bedding is incredibly comfortable. The service is also very thoughtful. Overall, highly recommended!
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Fubutian
August 20, 2025
Hoshinoya Tokyo is situated in a tower in Otemachi, Chiyoda-ku, Tokyo, uniquely blending a traditional Japanese garden with a high-rise hotel concept. While its immediate surroundings are dominated by corporate offices like Morgan Stanley and Goldman Sachs, its location isn't as prime as other similarly priced luxury hotels such as The Peninsula Tokyo or Bulgari, with a noticeable lack of nearby dining options or convenience stores. The service, on the other hand, truly made guests feel at home. Each floor boasts a dedicated Japanese-style common area, but the atmosphere felt a bit too rigid or rule-bound. For example, when I asked for a second welcome dessert, it wasn't possible. However, I would strongly advise against staying here for a business trip. Firstly, the hotel's policy of not allowing unregistered guests to enter is quite inconvenient and arguably unsuitable for a business-oriented establishment. Secondly, the hotel itself offers a rich array of experiences – from its two-Michelin-starred Japanese restaurant to kimono fittings, tea ceremonies, kendo classes, hot springs, and sightseeing bicycles. These features highlight its strong appeal for leisure travel, making it less ideal for business.
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Guest User
January 21, 2026
We really love the hotel service provided, public transport convenient as it’s situated below the hotel. The only setback is location at CBD area, overall experience good

Services & Amenities

Restaurant
Cuisine: Japanese

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
CuisineWestern, Japanese
StyleSet menu
Opening hours[Mon - Sun] 08:00-09:30 Open
AgeFee
Children 11 years old and under
JPY 1,936 (approx. US$11.94) per person
Children 12–17 years old
JPY 6,050 (approx. US$37.30) per person
Adult
Set menu:JPY 6,050 (approx. US$37.30) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 星のや 東京
  • Opened: 2016
  • Number of Rooms: 84
Phone:+81-50-31348096
Email:info_tokyo@hoshinoya.com
With a stay at HOSHINOYA Tokyo, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Dome. This luxury ryokan is 1.7 mi (2.8 km) from Ueno Park and 2.5 mi (4 km) from Tokyo Tower.
Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional features at this ryokan include complimentary wireless internet access and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the ryokan's room service (during limited hours). Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and coffee/tea makers.

You might be wondering

What are the check-in and check-out times at HOSHINOYA Tokyo?

Check-in time at HOSHINOYA Tokyo starts at 15:00, and check-out time is by 12:00.

Are pets allowed at HOSHINOYA Tokyo?

No, pets are not allowed at HOSHINOYA Tokyo.

Does HOSHINOYA Tokyo serve breakfast?

Yes, HOSHINOYA Tokyo serves breakfast for guests. Breakfast options include Western, Japanese style.

How much does it cost to stay at HOSHINOYA Tokyo?

Room prices at HOSHINOYA Tokyo vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to HOSHINOYA Tokyo from the nearest airport?

The nearest airport is Haneda Airport, located about 25 mins from hotel by car (20.0 km) away.

What’s the cancellation policy at HOSHINOYA Tokyo?

The cancellation policy at HOSHINOYA Tokyo depends on your room type and booking terms.

About This Property

Nearest AirportHaneda Airport
Distance to Airport23.73KM
Nearest Train StationKanda Station
Distance to Train Station0.86KM
Nearest Subway StationOtemachi
Distance to Subway Station0.42KM
Average Price FromUSD1019
Hotel Star Rating5