Park Hyatt Tokyo

Both the hardware and service were impeccable, and the unique design style was particularly impressive. I'll definitely stay here for a few more days next time I'm in Tokyo.

It was really great! The location was a bit disappointing, but the service and facilities were both excellent.

The staff at check-in were very helpful.

1. After the epidemic, hotel prices in Tokyo are really scary. 2. I stayed here once before on a business trip. This time, I felt that the overall service quality was not as good as before. The staff did not greet you when you met at the elevator entrance. I wonder if the hotel leadership is so arrogant. The so-called Japanese service is also worrisome. The quality of staff varies. 3. The reservation includes breakfast. The breakfast is semi-buffet and a la carte, which is quite satisfactory. 4. Room service only provides two bottles of mineral water every day. How could I remember that it wasn’t available before? Why is it so stingy now? 5. The overall price is not proportional to the service.

Check out the same hotel in "Lost in Translation". It has been open for 30 years. It still has a full sense of design and warm and thoughtful Japanese service. I like it very much and look forward to reopening it after renovation next year.

The service can be said to be the ceiling of the industry, meticulous and thoughtful without leaving any trace. I stayed in the hotel for a long time. I often drank tea and drank in the room and looked at the scenery, but I never saw the cleaning staff. However, they cleaned up twice a day. Very detailed. There are several staff in the restaurant who can speak Chinese, and communication is very convenient. Special praise to Sun Xiaoqi for helping to recover the jewelry. The club staff are also very gentle. As for the view from the room, you can see Mount Fuji and Tokyo at night, it’s unbeatable! Although the decoration is old, it has its own characteristics. Like the library very much. However, there is often a strong smell of gasoline at the entrance on the second floor. There are many staff waiting there all the time. I feel sorry for them and it also reduces the sense of the hotel. I hope this issue will be improved during the renovation this year.

The disadvantage is that the service is stiff, everyone seems to be in a hurry, and the response speed is relatively slow. Breakfast was also very average. The advantage is that it is indeed beautiful, old and new. I will stay there again after the renovation in the future.

Needless to say, let’s catch up on the memories before the renovation. The details and aesthetics are still great. The facilities and furniture are nothing to say for a hotel that has been open for 30 years. It will be temporarily closed for renovation in May 2024. Looking forward to a new life!