The St. Regis Sanya Yalong Bay Resort

When I came to Sanya this time, I looked at several hotels and finally chose The St. Regis. It's an established international brand with a sense of quality, good aesthetics, and excellent butler service. What surprised me most was our butler, David. He's handsome and kind, striking the perfect balance. He was very responsive, and everything he arranged was just right. He upgraded us to a Deluxe Ocean View room, sent fresh coconuts and mini-bar cold drinks, and even prepared a little fish necklace, a St. Regis bear, and a hat for the baby. These were small gestures, but they made all the difference. The high-floor direct ocean view, the infinity pool, and the spaciousness of the hotel room were all very comfortable. With a baby, there's no need to rush around; just slowly enjoying the hotel was a wonderful vacation. This time, we missed the champagne sabering ritual, as we took the kids straight to the beach to relax and dig in the sand. I definitely want to experience it next time. The hotel offers snorkeling, fishing, and scuba diving experiences, all quite good. If you want to go, just let the butler know in advance to make a reservation; it's pretty fun. Anyway, thank you, David, for adding some memorable details to this stay. It was the happiest part of our Hainan trip. The St. Regis is a brand with history, cultural heritage, a lifestyle, attention to detail, and a conscious spirit. Next time I come to Sanya, I'll still choose The St. Regis, and it has to be David.

Our room, 2560, was incredibly spacious, bright, and airy, with powerful air conditioning, and it overlooked a beautiful view. The breakfast was bountiful, catering to the tastes of seniors, children, and young adults alike! Housekeeping was prompt, and Chris helped us arrange a rich and diverse itinerary. We saw a stunning 'jellyfish sea' and colorful coral and small fish on the coral boat trip, and we caught little crabs during kayaking, which made for great photos! Our child absolutely loved the 2-day Junior Elite training camp! The travel photos turned out beautifully! They even helped deliver our takeout, which was so touching! We were very satisfied with our four-night stay!

We had an absolutely fantastic stay at The St. Regis Sanya Yalong Bay Resort, and a special shout-out must go to our butler, David! From reaching out before our arrival to seeing us off warmly at check-out, his attention to detail throughout our stay was incredible. He not only helped us plan our itinerary but also surprised us with a romantic rose-petal bed decoration and a lovely cake, making our anniversary feel truly special. The breakfast buffet was lavish and exquisite, offering an extensive spread of both Chinese and Western options. The freshly made seafood noodle soup was deliciously flavorful, and dining on the terrace with stunning views was the perfect way to kick off each day. The hotel grounds and public areas are simply breathtaking—the massive infinity pool seamlessly blends into the ocean, while the lush lawns, coconut groves, and fountains make every photo look like a postcard. The night flyboard water show was also spectacular. From the thoughtful service to the world-class facilities, this resort perfectly defines a luxury getaway. We will definitely choose to stay here again on our next trip to Sanya!

The hotel has a distinct character, and the views from the public areas are great. Kimi, our butler, provided wonderful service with a great attitude. Breakfast really suited my taste. The room amenities were not nearly as bad as some negative reviews made them out to be. The only regret was that we couldn't swim in the ocean due to the weather. We will definitely be back next year.

Butler Iris provided great service and was basically responsive to all our requests. The public areas are super photogenic and great for casual snaps. The brunch was exquisitely prepared. Also, the manager at the 'See Food' seafood restaurant was particularly charming; you could really feel his passion for his work.

Our butler, Iris, provided excellent service. We booked an estate pool view room, but were upgraded to a bay view, which shows the hotel's thoughtful service. The butler was very responsive. My family was very satisfied with this old-money style hotel. Next time, we'll try to avoid the Golden Week holiday and experience a villa stay.

The five-star rating is for David, our butler. To be honest, there were quite a few minor issues from before check-in to during our stay, but he handled them all properly and even gave us several small gifts. However, at this price point, the service really doesn't match up. Before checking in, we were asked about the gender of several people, and I had already noted on the order that we needed an extra bed. After checking in, they asked again, and the extra bed wasn't set up directly. After the extra bed was added, we were told breakfast was included, but then at breakfast, it showed it wasn't. There's a significant problem with internal communication and handover at this hotel, making me feel exhausted having to repeat things many times. I don't want to elaborate on other issues. The hotel staff were all very polite and greeted us when we met. It's just that their internal communication and ability to plan ahead for guests are seriously lacking. Nevertheless, the scenery is truly beautiful, and David handled everything wonderfully.

So glad I ended up choosing the St. Regis among all the hotels. The public areas are beautiful, with plenty of facilities, and the butler service is excellent. The pool is enormous and not crowded at all. We won the bet again, finding a hidden gem destination that wasn't packed during a major holiday! We even caught the irregularly held beach buffet, and the oysters and sweet shrimp were fantastic quality! Thanks to butler Season for the two straw hats, and I got a super cute teddy bear bag for posting on Xiaohongshu, perfect for photos!

I have to set the record straight for St. Regis. I saw a lot of negative reviews on Xiaohongshu before coming, but our experience this time was excellent. Our butler, David, added me on WeChat the day before check-in and was very responsive throughout. He helped me book all our sea excursions as soon as I checked in and even gave my mom and me hats, coconuts, and a bear-shaped bag! Check-in was quick upon arrival. All the staff we encountered at the hotel were very enthusiastic. The hotel's public areas are beautiful, the sea fishing was really fun, and the travel photos turned out amazing. A fantastic experience!