Sofitel Xining

Excellent location with great dining and entertainment options nearby, and very convenient transportation. The lobby staff were warm and welcoming, the breakfast offered a rich variety of choices, and the dining environment was pleasant. Definitely worth staying here again!

Although the hotel has been around for quite a while, it is well-maintained, clean, and hygienic. The service lacked a bit of proactiveness, but the staff were warm and helpful whenever approached.

The room was quite clean, and my stay was alright. Xining itself feels a bit underpopulated; it seems tourists mostly use it as a transit point and get stuck at the zoo. A bit of a shame.

The location is convenient, and the hotel has a classic, 'old money' design. The staff were very friendly, and the room was clean and tidy with comfortable bedding. It was the most satisfying night of our Qinghai trip.

From the moment we checked in, it felt like the hotel management was in disarray. The person checking in before us didn't even have a reservation; they seemed to be acquaintances with the staff, as someone called 'Sister Zhang' to confirm, and then their room was upgraded. We waited in line for a long time behind them, and of course, no upgrade for us. They upgraded that person's superior room, while our deluxe room got nothing! The floor we were given was also very light-polluted and noisy, which was truly disappointing. When we got to the room and prepared to bathe the child, there was no shower cap. And even though we provided the child's ID during check-in, they didn't proactively offer kids' slippers or toiletries. Having stayed in hotels so many times, this is quite rare. The most ridiculous thing was that the shower curtain in the room was completely useless; it might as well not have been installed. What's the point? Isn't that embarrassing? The points I'm giving are for the breakfast staff; despite being very busy, they were still very enthusiastic. Thumbs up to them! I'll stop looking at those fake reviews; they're simply misleading.

I've stayed at three hotels around Wangfujing, and the Sofitel had the most extensive breakfast. Room facilities were pretty similar across the board; the Chaidamu and City Express might be newer, but it didn't affect the stay. The hotel lobby is quite grand, and it's also very close to the safari park.

Excellent location with great amenities nearby. Facilities: A bit lacking, no exhaust fan in the bathroom; one of the reading lights was broken, and there were cracks around its installation. Service: Quite good.

The hotel facilities are outdated. The shower had no overhead showerhead and the water pressure was extremely low. I called for slippers and waited 30 minutes, but they never arrived. I had to call again to remind them before they were sent. The hygiene was poor; the bathroom walls were covered in marks. The duvet looked dingy and dirty.