Santo Mauro, a Luxury Collection Hotel, Madrid

We had a wonderful stay! The service was exceptional—staff were friendly, attentive, and went above and beyond to make us feel welcome. The breakfast was a highlight, with a delicious variety of fresh options that catered to all tastes. This hotel is incredibly kid-friendly, Highly recommend for families looking for a stress-free and enjoyable stay!

What an enjoyable stay at the Santo Mauro Hotel in Madrid. The swimming pool was not available but everything else was perfect.

The room was extremely clean. The reception was excellent and friendly, but the Internet connection was really poor and hard to establish the food in the restroom was good, but you have to check your bill. They did give me the money back, but I was grossly overcharged. when I did have a drink in the bar, it was exception prepared overall it is located on a quiet street with a comfortable and clean bed very well kept and I do recommend unless you work on the Internet then you might have to bring your own connection. The concierge should not very helpful but the doorman recommended excellent Michelin restaurant next-door had a blast there

My one concern when booking my room was Santo Mauro’s location; I feared it might be too far from the Prado and other sights we panned on seeing. As it turned out, the hotel’s location is another attribute (in addition to character, comfort and great service) that make it special. Its upscale neighborhood is quiet and safe and a nice place to retreat to after a day of sightseeing. There are several cafes and restaurants nearby offering the chance to experience the cosmopolitan side of Madrid. And the walk to Prado (it’s a short cab ride for those who don’t want to walk) is a pleasant stroll along the Paseo. This is a special hotel and I’ll definitely stag there again if I return to Madrid.

Beautiful, luxurious hotel with good location, exceptional front desk staff. I used upgrade certificates for a suite (room 050) which I wish I did not waste them on. While the room looked nice, there was a strong sewage odor throughout the stay. The hotel explained it was due to the age of building and they did try and mask it with sprays, which was uncomfortable and overwhelming. A room change was offered on the last day but wasn't practical. Love the hotel and staff, however, I recommend avoiding the room the Duchesse's put her in-laws in (Room 050) - (I see why she put them there)!

A beautifully decorated room, impeccably clean, with excellent amenities throughout