Sheraton Haikou Hotel
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Sheraton Haikou Hotel

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Wuyuan River Forest Park: 1.09 km away

Smile Camp · Explore the Beach Camp: 0.7 km away

West Coast Super Beach: 0.45 km away

Amenity Highlights

Leisure: Cardroom, Sunbathing area, Tennis court

Pets policy: Pets are allowed, including cats、dogs, for a fee of RMB 500 (approx. US$74).

Breakfast style: Western,Chinese

Food & Drink: Room service, Snack bar, Cafe, Restaurant, Convenience store/kiosk, Halal meals provided, Lobby bar

Sheraton Haikou Hotel

No. 1 of Family Hotels in Haikou
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We Price Match
Highlights
Ocean views
Ideal location
Natural hot springs
Beach pool
Delicious breakfast
+3 more
Amenities
All amenities
Property Description
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Worth every single penny, and more. Wish we could have stayed longer.
Surroundings
Attraction: Hainan International Convention and Exhibition Center
(2.5 km)
Attraction: Holiday Beach
(4.4 km)
Port: Haikou Xinhai Port Pier
(6.4 km)
Recreation: Wuyuanhe Stadium
(5.6 km)
Shopping: Haikou International Duty Free Shopping Complex
(5.6 km)
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4

Superior Room‑Sea‑View (Wide Twin Beds)

2 Double bed
45m² | Floor: 3-4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Premier Suite

1 King bed
176m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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10

Luxury Family Villa - 7-Bedroom, near Sea, Courtyard-View (Pool)

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed ● Bedroom 4:1 King bed ● Bedroom 5:1 King bed ● Bedroom 6:2 Single bed ● Bedroom 7:2 Single bed
352m² | Floor: 2-3
May not have a window
Free Wi-Fi
Bathtub
Minibar
TV
Air conditioning (cooling only)
Room Details
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6

Suite - 2-Bedroom, Sea-View

1 King bed and 1 King bed
221m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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5

Deluxe Family Suite - Sea-View

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
132m² | Floor: 2
Has window
Free Wi-Fi
Bathtub
Minibar
TV
Air conditioning (cooling only)
Room Details
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11

Garden Room

2 Single bed or 1 King bed
45m² | Floor: 1
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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14

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
352m² | Floor: 3
Has window
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Connecting Room - 2-Bedroom, Sea-View

2 Single bed and 1 King bed
90m² | Floor: 3-4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Connecting Suite Room - 2-Room

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
221m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Superior Room - Sea-View (King Bed)

1 King bed
45m² | Floor: 4-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Garden Room (Twin Beds)

2 Single bed
45m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Ocean Suite (One 2M King Size Bed)

Bedroom 1:1 King bed
88m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Grand Ocean Suite

1 King bed
132m² | Floor: 2
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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7

Kid's Themed Garden Room(1.38M)

2 Double bed
45m² | Floor: 2-3
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Family Ocean Suite(3-Beds)

Bedroom 1:2 Single bed ● Bedroom 2:1 King bed
88m² | Floor: 1-3
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Twin Room With Sea View

2 Single bed
45m² | Floor: 3-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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5

Grand Family Ocean Suite (2-Bedroom)

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
132m² | Floor: 4-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Garden Room (King Bed)

1 King bed
45m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Family Garden Connecting 2-Bedroom Room - Interconnected Rooms

1 King bed and 2 Single bed
90m² | Floor: 2
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Suite - 2-Bedroom, Sea-View

Bedroom 1:1 King bed ● Bedroom 2:1 Single bed
176m² | Floor: 4
Has window
Free Wi-Fi
Bathtub
Minibar
TV
Air conditioning (cooling only)
Room Details
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5

Queen Room With Sea View

1 King bed
45m² | Floor: 3-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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9

Family Ocean Suite-Noah's Jugle Adventure(3-Beds)

Bedroom 1:2 Single bed ● Bedroom 2:1 King bed
88m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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Average for similar properties in Haikou
68 consecutive positive reviews
435 recent reviews
No negative reviews in the past month
seagullgoing
October 7, 2026
I stayed for four nights, and apart from the slightly higher price during the October National Holiday, there were no other issues. The room seems to have been renovated recently; it's quite new and equipped with a dehumidifier. The soundproofing is excellent, and the balcony is also a plus. I was a bit worried after seeing some negative reviews before checking in, but I found it to be very good after staying. The butler service was also great; they promptly resolved any issues and even brought hot milk when the weather turned cold. In the evening, you can walk directly to the beach, and the pool facilities are good too; the kids had a blast.
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Guest User
November 3, 2026
The room was spacious and bright, with stunning views! We added the butler’s WeChat in advance, and they proactively kept us informed about all the little details. They even arranged a thoughtful welcome ceremony before check-in, and any issues during our stay were resolved promptly. The hotel’s location is great—not right in the city center, but very convenient for getting to the airport and nearby cities!
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Guest User
October 30, 2026
Overall, this was a great stay. The hotel environment and rooms were clean and tidy. Butler Zirong was very attentive and helped arrange a late check-out, which made our schedule much more relaxed. Service requests were handled promptly, and communication was smooth, making for a very comfortable stay.
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Guest User
October 30, 2026
Staying at the Sheraton Haikou was a wonderful experience. The coconut groves, gardens, and swimming pools are so relaxing. It's lovely to soak in the hot springs when it's quiet, and strolling around the grounds in good weather is very comfortable. My butler, Shirley, was attentive throughout the entire stay, and even prepared fresh coconuts and late-night snacks for me. With the great weather, a comfortable stay, and such pleasant service, I couldn't be happier!
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Guest User
October 29, 2026
Very thoughtful for guests traveling with kids—they provided a welcome gift and complimentary dessert. The Coconut Baby Club was a great spot to hang out on a rainy day. Highly recommended!
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Anonymous User
October 29, 2026
Highly recommend the Sheraton Haikou! I must give a huge shoutout to our dedicated butler, CoCo 🥰. CoCo contacted us in advance, which completely elevated our check-in experience right from the start! She thoughtfully prepared a departure gift, and even had a special present ready for our little baby—that detail was just so heartwarming and definitely deserves special praise 👍. The family-friendly activities at the hotel were a lot of fun, making it super suitable for traveling with kids, and the activity coordinators were all very gentle and patient. The dinner had distinct local characteristics and tasted great. A small suggestion is that there's still room for improvement with the breakfast; it would be even more perfect if the breakfast options were more diverse! Overall, it was a fantastic stay. Families traveling with kids can book with confidence, and we'll definitely come back again given the chance 🌴.
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Guest User
November 2, 2026
Stayed in Haikou for a few days—overall, a great experience. The hotel’s surroundings were even better than expected: lush greenery everywhere, and strolling around the property was truly relaxing. The pool is gorgeous and makes for stunning photos on sunny days. The room was comfortable, and Shirley provided thoughtful, attentive service. We’d definitely stay here again!
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Guest User
October 26, 2026
The room was comfortable and clean, showing great care in its arrangement and decor. The mattress had just the right firmness, the buffet offered a delicious and varied selection, the atmosphere was pleasant, and the service from both the waiters and the butler was attentive and thoughtful.
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Guest User
October 21, 2026
I had a wonderful stay! Thank you to Ivy for the thoughtful little snacks—I was so happy to receive them, it was a very sweet touch. The front desk staff were warm and patient, the room was clean and tidy, and the location was very convenient. Overall, the experience was extremely comfortable and pleasant. Highly recommended!
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Services & Amenities

玉宫中餐厅
Cuisine: Cantonese
Open for: Lunch
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:30
&More by Sheraton大堂吧
Open for: Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 10:00-23:00
椰风西餐厅·海鲜烤肉·煎牛排·刺身
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-10:30, 18:00-21:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 91.00 (approx. HK$106.90) per person
Children over 1.4m in height
CNY 182.00 (approx. HK$213.79) per person
Adult
Buffet:CNY 182.00 (approx. HK$213.79) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. HK$587.34) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: CNY 500.00 (approx. HK$587.34) per pet per day

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 海口喜来登酒店
  • Opened: 2005
  • Renovated: 2016
  • Number of Rooms: 341
Phone:+86-898-68708888
The hotel is located on the west coast of the coconut grove, close to Wuyuan River Wetland Park, far away from the hustle and bustle of the city. The hotel garden is connected to the beach. After passing through the beautiful tropical garden, you can come to the coastal beach to enjoy the magnificent sea view and listen to the gentle breeze and the whisper of the waves. The hotel is about a 10-minute drive from Haikou's central business district and a 5-minute drive from Hainan International Convention and Exhibition Center. It is close to 2 international standard golf courses and adjacent to cdf Haikou International Duty Free City and Wuyuanhe Culture and Sports Center. It is an efficient business trip and An ideal place for a relaxing vacation to soothe your body and mind.
The hotel lobby has a new upgraded experience, and has spacious and comfortable rooms and suites. Each room has a private viewing balcony, where you can enjoy the lush and elegant tropical landscape or coconut palm sea view. Sheraton's signature sleep experience, soft and delicate bedding provides you with comfortable sleep and eliminates the fatigue of the day.
The hotel has a seaside swimming pool facing the first-line sea view of the west coast and multiple 700-meter-deep pure natural hot spring pools. It is equipped with a 24-hour gym, billiard table, tennis court and private mahjong room. The hotel's original natural environment has been carefully maintained for many years, attracting many cute little squirrels to make their home here.
The newly upgraded parent-child water park includes colorful water rotating slides, rainbow circles, jellyfish umbrellas, children's water slides, water gun seesaws, etc., as well as a series of themed parent-child activity courses launched during holidays/winter and summer vacations, allowing children to interact with each other. Teach with pleasure, release your nature, and enjoy the happy time of parent-child leisurely together.
Four restaurants and lounges with unique styles that bring together Eastern and Western delicacies, provide exquisite traditional Cantonese cuisine, Chaozhou cuisine, local delicacies as well as global delicacies, bringing you a rich tongue-tip experience. The hotel provides free parking, has more than 1,300 square meters of conference and banquet venues, and a total area of 2,000 square meters of seaside lawn, which can host events of different sizes from 10 to more than 600 people. Stay at the hotel, get in close contact with nature, and experience a comfortable, relaxing and rejuvenating journey.

You might be wondering

What are the check-in and check-out times at Sheraton Haikou Hotel?

Check-in time at Sheraton Haikou Hotel starts at 15:00, and check-out time is by 12:00.

Does Sheraton Haikou Hotel have a pool?

Yes, Sheraton Haikou Hotel has a swimming pool for guests.

Does Sheraton Haikou Hotel allow pets, and what is the pet fee and weight limit?

Yes, pets are welcome at Sheraton Haikou Hotel, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Sheraton Haikou Hotel offer breakfast?

Yes, Sheraton Haikou Hotel offers breakfast for guests. Breakfast options include Western, Chinese.

How much does it cost to stay at Sheraton Haikou Hotel for my dates?

Room prices at Sheraton Haikou Hotel vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to Sheraton Haikou Hotel from the nearest airport?

The nearest airport is Haikou Meilan International Airport, located about 51 mins from hotel by car (36.1 km) away.

What’s the cancellation policy at Sheraton Haikou Hotel?

The cancellation policy at Sheraton Haikou Hotel depends on your room type and booking terms.

Does Sheraton Haikou Hotel offer airport transfers?

Yes, Sheraton Haikou Hotel offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportMeilan Intl. Airport
Distance to Airport39.42KM
Nearest Train StationChangliu Railway Station
Distance to Train Station8.46KM
Average Price FromHKD3557
Hotel Star Rating5