Sheraton Haikou Hotel
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Sheraton Haikou Hotel

Discover Sheraton Haikou Hotel, an 5-star stay in Haikou. With a score of 9.3/10 based on 6831 reviews, it offers an outstanding blend of quality and value, with prices starting from HK$585.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Wuyuan River Forest Park: 1.09 km away

Smile Camp · Explore the Beach Camp: 0.7 km away

West Coast Super Beach: 0.45 km away

Amenity Highlights

Leisure: Cardroom, Sunbathing area, Tennis court

Pets policy: Pets are allowed, including cats、dogs, for a fee of RMB 500 (approx. US$74).

Breakfast style: Western,Chinese

Food & Drink: Room service, Snack bar, Cafe, Restaurant, Convenience store/kiosk, Halal meals provided, Lobby bar

Sheraton Haikou Hotel

No. 1 of Family Hotels in Haikou
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We Price Match
Highlights
Ocean views
Ideal location
Natural hot springs
Beach pool
Landscaped garden
+3 more
Amenities
All amenities
Property Description
Show more
Worth every single penny, and more. Wish we could have stayed longer.
Surroundings
Attraction: Hainan International Convention and Exhibition Center
(2.5 km)
Attraction: Holiday Beach
(4.4 km)
Port: Haikou Xinhai Port Pier
(6.4 km)
Recreation: Wuyuanhe Stadium
(5.6 km)
Shopping: Haikou International Duty Free Shopping Complex
(5.6 km)
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6

Premier Suite

1 King bed
176m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Superior Room‑Sea‑View (Wide Twin Beds)

2 Double bed
45m² | Floor: 3-4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Suite - 2-Bedroom, Sea-View

1 King bed and 1 King bed
221m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Deluxe Family Suite - Sea-View

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
132m² | Floor: 2
Has window
Free Wi-Fi
Bathtub
Minibar
TV
Air conditioning (cooling only)
Room Details
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11

Garden Room

2 Single bed or 1 King bed
45m² | Floor: 1
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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14

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
352m² | Floor: 3
Has window
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Connecting Room - 2-Bedroom, Sea-View

2 Single bed and 1 King bed
90m² | Floor: 3-4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Connecting Suite Room

1 King bed and 1 King bed
221m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Superior Room - Sea-View (King Bed)

1 King bed
45m² | Floor: 4-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Garden Room (Twin Beds)

2 Single bed
45m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Ocean Suite (One 2M King Size Bed)

Bedroom 1:1 King bed
88m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Grand Ocean Suite

1 King bed
132m² | Floor: 2
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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7

Kid's Themed Garden Room(1.38M)

2 Double bed
45m² | Floor: 2-3
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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6

Family Ocean Suite(3-Beds)

Bedroom 1:2 Single bed ● Bedroom 2:1 King bed
88m² | Floor: 1-3
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Twin Room With Sea View

2 Single bed
45m² | Floor: 3-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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5

Grand Family Ocean Suite (2-Bedroom)

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
132m² | Floor: 4-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Garden Room (King Bed)

1 King bed
45m² | Floor: 1-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Family Garden Connecting 2-Bedroom Room - Interconnected Rooms

1 King bed and 2 Single bed
90m² | Floor: 2
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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4

Suite - 2-Bedroom, Sea-View

Bedroom 1:1 King bed ● Bedroom 2:1 Single bed
176m² | Floor: 4
Has window
Free Wi-Fi
Bathtub
Minibar
TV
Air conditioning (cooling only)
Room Details
Check Availability
9

Family Ocean Suite-Noah's Jugle Adventure(3-Beds)

Bedroom 1:2 Single bed ● Bedroom 2:1 King bed
88m² | Floor: 4
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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5

Queen Room With Sea View

1 King bed
45m² | Floor: 3-5
Free Wi-Fi
Bathtub
Refrigerator
Minibar
TV
Room Details
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95 guests in a row gave their stay a positive rating.
Average for similar properties in Haikou
95 consecutive positive reviews
559 recent reviews
Guest User
September 2, 2026
My stay at Sheraton Haikou was absolutely fantastic. The room was clean and tidy, and the environment was quiet and comfortable. I especially want to commend Butler Coco – she was incredibly warm, attentive, and easy to communicate with, taking care of every detail, big or small. The breakfast was excellent too. I felt safe and relaxed throughout my entire stay. When I left, Coco even prepared a parting gift and helped me with my luggage to the car. The whole experience was wonderful and definitely worth five stars. I'll prioritize staying here again next time I'm in Haikou! ⭐⭐⭐⭐⭐
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Guest User
September 19, 2026
Our stay was very pleasant! During our time there, our concierge, Zirong, thoughtfully shared vouchers and the shuttle schedule with us. She also kindly assisted us with a late check-out request, which was really considerate. The hotel environment was comfortable, and the overall service was meticulous, attentive, and prompt. It's a perfect place for a relaxing holiday. A truly wonderful vacation experience!
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Guest User
September 19, 2026
Wow! Sheraton Haikou is fantastic! The scenery is absolutely beautiful! Our butler, Coco, was incredibly attentive and thoughtful, always considering our family's needs. She was genuinely warm and sincere, making our entire experience truly amazing! It was really, really, wow!
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Anonymous User
September 16, 2026
Stayed at the Sheraton with my family and it was incredibly comfortable! ✨ Our butler, CoCo, was meticulous and thoughtful, genuinely warm and attentive. She proactively shared useful information like breakfast times and weather forecasts, and was super responsive to any issues we had. Before we left, she even prepared a thoughtful emergency goodie bag. The human touch made our family trip truly reassuring.
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Guest User
September 12, 2026
Had a wonderful stay at the Sheraton Haikou! CoCo thoughtfully prepared an emergency goodie bag, which was a lovely touch. The souvenirs were also a hit with my kids and family. Overall, it was a very nice stay. Our trip was short, but we'll definitely be back next time! 🥰
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Guest User
September 11, 2026
Traveling alone and staying at the Sheraton Haikou, I felt incredibly safe and at ease. A big thank you to our butler, Coco, who proactively looked after me as a solo traveler. Her attentiveness made my journey feel less unfamiliar in a new place and left me with wonderful memories. I'm truly grateful. ❤️❤️❤️❤️
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Guest User
September 3, 2026
Spacious room with a great view and no unpleasant smells, making for a comfortable night's sleep. The front desk service was excellent. The pool water was clean and fun, and the slide was fantastic – a real blast! Breakfast was delicious, and the room's air conditioning worked very well and was quiet.
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Guest User
July 24, 2026
Absolutely perfect! I initially thought it was an old hotel, but it completely won me over with its service and consistent quality. First off, there's the Kids' Creativity Park, offering all sorts of fun activities and photo ops for children. Secondly, I just found out it's part of the Marriott family of hotels. The staff were incredibly patient; I can't remember the name of the front desk attendant who helped us, but they kept my ID safe after I lost it, bringing me the joy of finding something I thought was gone forever. The Wi-Fi signal in our room was poor, but the 'little butler' (concierge) and front desk staff patiently came to our room multiple times to help us troubleshoot. The hotel is also very close to the beach, and you can even spot squirrels on the walk there. The kids had an absolute blast, especially with the sand bikes! It's truly the perfect hotel for families. I recommended it to friends the very next day, and they also stayed there for two nights the following Tuesday, reporting a truly excellent experience. Another plus is that there are lots of foreign children here, and everyone seems so happy and relaxed! Plus, they're very delivery-friendly; you can order anything you want, which is a huge bonus. It was a fantastic experience, and I might even come back for a second stay!
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Guest User
August 31, 2026
Taking advantage of the tail end of the summer vacation, I checked into this beachfront hotel, and that's when I truly felt like my vacation mode was activated! The tranquility after the crowds have dispersed means you can easily spend the entire day at the hotel. The gardens are meticulously maintained, allowing you to enjoy the coconut grove scenery while strolling along the beach. Next door is a wetland park, offering superb air quality – so good, it almost made me lightheaded [sun emoji]. Connie, our butler, was also excellent, providing thoughtful service. While the room might be a bit dated, the overall comfort was outstanding.
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Services & Amenities

玉宫中餐厅
Cuisine: Cantonese
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:30
&More by Sheraton大堂吧
Open for: Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 10:00-23:00
椰风西餐厅·海鲜烤肉·煎牛排·刺身
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-10:30, 18:00-21:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
CNY 230.00 (approx. HK$269.23) per person per night
Extra crib: Free
Children 2–17 years old
CNY 230.00 (approx. HK$269.23) per person per night

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 91.00 (approx. HK$106.52) per person
Children over 1.4m in height
CNY 182.00 (approx. HK$213.04) per person
Adult
Buffet:CNY 182.00 (approx. HK$213.04) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. HK$585.28) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: CNY 500.00 (approx. HK$585.28) per pet per day

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 海口喜来登酒店
  • Opened: 2005
  • Renovated: 2016
  • Number of Rooms: 341
Phone:+86-898-68708888
The hotel is located on the west coast of the coconut grove, close to Wuyuan River Wetland Park, far away from the hustle and bustle of the city. The hotel garden is connected to the beach. After passing through the beautiful tropical garden, you can come to the coastal beach to enjoy the magnificent sea view and listen to the gentle breeze and the whisper of the waves. The hotel is about a 10-minute drive from Haikou's central business district and a 5-minute drive from Hainan International Convention and Exhibition Center. It is close to 2 international standard golf courses and adjacent to cdf Haikou International Duty Free City and Wuyuanhe Culture and Sports Center. It is an efficient business trip and An ideal place for a relaxing vacation to soothe your body and mind.
The hotel lobby has a new upgraded experience, and has spacious and comfortable rooms and suites. Each room has a private viewing balcony, where you can enjoy the lush and elegant tropical landscape or coconut palm sea view. Sheraton's signature sleep experience, soft and delicate bedding provides you with comfortable sleep and eliminates the fatigue of the day.
The hotel has a seaside swimming pool facing the first-line sea view of the west coast and multiple 700-meter-deep pure natural hot spring pools. It is equipped with a 24-hour gym, billiard table, tennis court and private mahjong room. The hotel's original natural environment has been carefully maintained for many years, attracting many cute little squirrels to make their home here.
The newly upgraded parent-child water park includes colorful water rotating slides, rainbow circles, jellyfish umbrellas, children's water slides, water gun seesaws, etc., as well as a series of themed parent-child activity courses launched during holidays/winter and summer vacations, allowing children to interact with each other. Teach with pleasure, release your nature, and enjoy the happy time of parent-child leisurely together.
Four restaurants and lounges with unique styles that bring together Eastern and Western delicacies, provide exquisite traditional Cantonese cuisine, Chaozhou cuisine, local delicacies as well as global delicacies, bringing you a rich tongue-tip experience. The hotel provides free parking, has more than 1,300 square meters of conference and banquet venues, and a total area of 2,000 square meters of seaside lawn, which can host events of different sizes from 10 to more than 600 people. Stay at the hotel, get in close contact with nature, and experience a comfortable, relaxing and rejuvenating journey.

You might be wondering

What are the check-in and check-out times at Sheraton Haikou Hotel?

Check-in time at Sheraton Haikou Hotel starts at 15:00, and check-out time is by 12:00.

Does Sheraton Haikou Hotel have a pool?

Yes, Sheraton Haikou Hotel has a swimming pool for guests.

Does Sheraton Haikou Hotel allow pets, and what is the pet fee and weight limit?

Yes, pets are welcome at Sheraton Haikou Hotel, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Sheraton Haikou Hotel offer breakfast?

Yes, Sheraton Haikou Hotel offers breakfast for guests. Breakfast options include Western, Chinese.

How much does it cost to stay at Sheraton Haikou Hotel for my dates?

Room prices at Sheraton Haikou Hotel vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to Sheraton Haikou Hotel from the nearest airport?

The nearest airport is Haikou Meilan International Airport, located about 1 hour from hotel by car (36.1 km) away.

What’s the cancellation policy at Sheraton Haikou Hotel?

The cancellation policy at Sheraton Haikou Hotel depends on your room type and booking terms.

Does Sheraton Haikou Hotel offer airport transfers?

Yes, Sheraton Haikou Hotel offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportMeilan Intl. Airport
Distance to Airport39.42KM
Nearest Train StationHaikou Railway Station
Distance to Train Station8.3KM
Average Price FromHKD3073
Hotel Star Rating5