The hotel itself is strategic to the town.Near to Pasar Payang and other attractions. The check in was smooth and easy (booked and paid beforehand with Trip.com).
The rooms we got was Family plus (no window, located in the middle). The room came with 2 bathrooms (a plus), and 2 doors that can be accessed at the front and back. Which means, the room not soundproof as we can hear the people walking along talking. Basic amenities provided, just the towels quite yellowish :( The hall also has strong freshners odour and make me dizzy.
Breakfast had its varieties, and the space quite small for when there are a lot of people. You might want to ocnsider doing the breakfast at the ball room to give people some space during breakfast time. Sadly, the local drink like teh tarik/kopi O been served using machine not handmade. The cleanliness tiptop although on a rare occasion a dead lizard suddenly dropped on the table.
Checkout also smooth, and the massage chair provided (fee on your own) gave a relief to my parents since we have been travelling for a long day.They also has viewing deck on the top floor to see the Drawbridge .
Overall, one pit stop hotel that convenient and good for anybody.