Colmar Tropicale

such a peaceful place to stay with a mountain view to spending time together with your family. the room also clean & tidy. other than that, car park also easy to access. but in my opinion the management need to add an extra entertainment for adults. Overall, highly recommended to stay here. thank you.

We went there for birthday celebration, thanks hotel for free upgraded to Bedroom Suite. Friendly welcome from hotel staffs and kind service from house keeping staffs as well. Overall are good, nice weather and breakfast. Nice for short staycation.

I booked a room for myself and my family and arrived at the hotel around 12 PM. Unfortunately, we were told that check-in was only available at 2 PM. To pass the time, we explored the area in search of lunch, but were disappointed to find that there weren’t any decent food options nearby — even Google reviews didn’t help. If you’re planning to visit, I’d suggest just making it a short trip and not expecting much in terms of food. I was genuinely excited about staying here because of the Japanese Village, but that too turned out to be quite underwhelming. You need to climb and hike to reach it, which would have been fine if the experience was worth it. However, the village itself was very small, mostly greenery, with only two or three tiny houses that serve more as photo props than anything else. When we finally checked in, the room we were given had a door that was extremely difficult to open and close, which felt unsafe. I noticed other rooms seemed to have the same issue. Because of this, I decided to cancel our stay. I spoke to the manager, who told me I could try requesting a refund through the third-party site I booked with. He said if they were okay with it, he would approve it on his end — even though the booking was marked non-refundable. However, after submitting the refund request, it was rejected without any explanation. I tried to speak with the manager again, but he conveniently disappeared into the toilet and never came back. Before leaving, I was told by the receptionist that the manager would reach out to me — but I never heard back. To make things worse, there’s no Grab or regular taxi service available in the area. You’re forced to go through the hotel to arrange transport, which costs 2–3 times more than usual rates. All in all, a very disappointing experience. I had high hopes for this stay, but it fell short in almost every way.

This is the place for relaxing, reading a book at Starbucks, walking around to enjoy the fresh air and well groomed landscape, taking photo with the colourful buildings and the lovely lake with ducks and swans swimming gracefully.  Simple breakfast included. Downside - u can finish exploring the whole place within few hours, so must plan ur own program, example, driving down to bukit Tinggi village 1/2 hr away, for local food and coffee, and buy local fruits and vegetables.  The room was clean but could be better, the balcony was not sufficiently cleaned and dried. The receptionist who checked us in and out was friendly and helpful 👍

Really enjoy the view and everything. Ramai betul datang photoshoot raya😆

The view from the room not bad. The breakfast meet expectation .