Zhangjiajie Four Seasons Lai · Riverside Resort Hotel (Baofeng Lake Scenic Area)

We had a really pleasant stay at the hotel. The staff was incredibly helpful and assisted us with getting tickets, which made our trip much smoother. The room was clean and comfortable, and we especially enjoyed the minibar! A special thanks for the fresh oranges and tomatoes, as well as the useful search guide provided. Overall, everything was great and we were very satisfied with our stay. We would gladly come back!

It was really amazing trip and we had a great experience and enjoyed staying at your hotel. Your staff was very polite and left only positive feelings. Thank You. Hope seeing you again.

Everything about the hotel was excellent, the location, the room, the dedicated friendly and helpful staff that spoke English. They helped me plan a great itinerary with places I never would have thought to visit and ended up being the highlight of my stay (Golden whip stream). Thoroughly enjoyed my stay and will definitely be back the next time I come to Zhangjiajie.

I loved how the hotel was not only clean, but the staff was very attended to all of my questions. They also spoke English, which helped. I was in the area to visit and do all the tourist stuff. The staff know everything about all the attractions. In addition, they can buy all the tickets for anything you need and their prices are really good! I did not book anything in advance. I bought all of my tickets the day of/the day before and it was easy to get all my reservations through the hotel. If you wanna go to the national park, which most people do, they have a car that drives you there for free. Most importantly, they have free self laundry at the hotel. Even though it’s self laundry, they have a wonderful employee who helps out in the laundry room (refer to photo) who was very lovely and was a great help!

Great hotel with very friendly staff. Very spacious and extremely clean room and good breakfast with plenty of options. I could even check out late at 1:30 pm without an additional charge. Can highly recommen

The service was amazing and probably the best we have had. The ladies at the front are very helpful. There is a massage place just outside who took care of us like family and I recommend them as well.

Great room, convenient location, good breakfast. We were able to use free transfer to the national forest park right after our check-in

Staff very helpful, very quick to answer we chat for questions about the hotel and about touring the mountain. Knowledgeable about the tours/routes and cars dropping you to the east mountain gate for free. Mountain views were also incredible!