Zhangjiajie Four Seasons Lai · Riverside Resort Hotel (Baofeng Lake Scenic Area)

My stay here was fantastic! The front desk service was incredibly warm and attentive. The staff were gentle and patient, and even proactively helped me plan my itinerary, which was super practical and saved me a lot of hassle. The overall environment was clean and comfortable, and the attention to detail in their service was top-notch. Highly recommended, I'll definitely choose this place again next time!

This hotel was an amazing experience! The location is superb, very close to the Wulingyuan Scenic Area, making it super convenient to get around. The room was clean, tidy, and well-lit, with comprehensive smart amenities and comfortable bedding. The service was warm and attentive; the front desk staff patiently helped us plan our itinerary and even provided shuttle service to the scenic area. Breakfast was plentiful, the environment was peaceful, and it offered great value for money. Highly recommended!

The facilities are excellent: smart speaker, smart toilet, laundry facilities... definitely worth the price. The soundproofing is good, the room is spacious, and the curtains are high quality – we even slept until 11 am without realizing it. Cleanliness: Pretty good, no issues at all in the room. Service: Absolutely fantastic! Check-in was very quick, and they helped us plan a very reasonable route to Wulingyuan, which made our trip great. They also offer a shuttle service to the East Gate of the scenic area, which compensated for not being right at the entrance. Their advice was very detailed, and the service was continuous; the 'electronic guide' was amazing, you could ask anything about the scenic area. The service alone makes it worthwhile. The ladies at the front desk were very friendly, but a minor drawback was that the housekeeping carts seemed to be in the hallway a lot, perhaps because we woke up so late. Breakfast was decent, nothing particularly amazing. The location is a bit far from the East Gate commercial area, which is a bit inconvenient. Regarding the mountain view, well, the room windows are indeed large, but our side faced the road and some low-rise buildings, so we could only see half a mountain, and the ground on the other side was a bit messy. I'd say don't expect too much. Overall, I think it's excellent. It's the off-season now, and most hotels are cheaper, but this one is a bit pricier. However, there's a good reason for it; it's worth choosing.

The hotel is great, very clean and hygienic, and the service is impeccable. It's also close to the scenic area.

The hotel is excellent, just a short distance from the park entrance. The facilities are new, and my kids absolutely loved the breakfast. We fueled up and happily spent the whole day hiking. You definitely need energy to climb!